Notice Information
Notice Title
Digital and Legacy Application Services (DALAS)
Notice Description
Crown Commercial Service (CCS), working with HM Revenue and Customs (HMRC), has procured a new Framework Agreement for IT Digital and Legacy Application Services (DALAS). The DALAS framework will provide a strategic gateway to support the delivery of future application services and move HMRC toward an application services support model that is less dependent upon legacy technologies. The framework will provide a commercial vehicle to replace existing contractual arrangements that are due to expire between September 2023 and January 2025, and will provide the basis for letting a large proportion of HMRC future application services requirements. The framework will also be available to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations. Phase 1 has been delivered which includes Lots 2a, 2b, 3 and 5. Further information is provided at section VI.3 Additional Information.
Lot Information
Transformation and Innovation Services
Key Services: * Capability analysis and support * Enterprise architecture advice, design and delivery support * Operating model assessment, design and delivery support * Strategy assessment, design and delivery * Service, Technical and Solution architecture advice, design, integration and delivery * Project-based design and delivery services * Intelligent client support/technology validation services * Service and product transformation assessment, design and delivery. * Legacy service decommissioning and disposal * Hackathons and Facilitated 'Citizen Coder' sessions
Large Scale Digital, Integration and Programme Development ServicesKey Services: * User-centred design * Integration of software lifecycle from apps dev through release and IT Ops * Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design. * Dev-Ops engineering and platform development * Rapid forms creation and deployment * Application hyper and enduring care in Dev/Sec/Ops contexts * Multi-supplier strat-hacks and hackathons * Minimum costed supplier workshare commitment to encourage investment and innovation.
Digital, Integration and Programme Development ServicesKey Services: * User-centred design * Integration of software lifecycle from apps dev through release and IT Ops * Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design. * Dev-Ops engineering and platform development * Rapid forms creation and deployment * Application hyper and enduring care in Dev/Sec/Ops contexts * Multi-supplier strat-hacks and hackathons * Minimum costed supplier workshare commitment to encourage investment and innovation.
Digital, Application and Integration Run ServicesKey Services: * Managing, augmenting and supporting: o new or existing custom applications or BDApps o new or existing enterprise applications o packaged software applications * New or existing middleware, including APIs, API platforms and ESBs * ESCROW services where required * Network-delivered applications * Data, database and middleware management and integration practices, techniques and tooling for achieving consistent access and smart use-case-based recovery to structured and unstructured data across federated technology stacks * Maintenance of infrastructure as code, PaaS and SaaS run and integration via technology or service stacks * Infrastructure as Code
Multi Product Configuration ServicesKey Services: * Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform, Documentum, AI Services) * Software Licensing validation and or preferential purchasing services * Web Hosting Services where required including PPE/sandpit environments * Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products * Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloud-based strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile * Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products
Specialist Product Configuration ServicesKey Services: * Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform, Documentum, AI Services) * Software Licensing validation and or preferential purchasing services * Web Hosting Services where required including PPE/sandpit environments * Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products * Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloud-based strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile * Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products
Capability Pipeline ServicesKey Services: * Dev-Ops academy * Scala academy * Pega academy * MS Dynamics and Power Platform academy * SAP academy * Service Now academy * Kong academy * TOGAF architecture academy * NICE academy * Rapid cross training of existing staff
Value Realisation and Design ServicesKey Services: * Capability analysis and support * Enterprise architecture advice, design and delivery support * Operating model assessment, design and delivery support * Strategy assessment, design and delivery * Service, Technical and Solution architecture advice, design, integration and delivery * Project-based design and delivery services * Intelligent client support/technology validation services * Service and product transformation assessment, design and delivery. * Legacy service decommissioning and disposal * Hackathons and Facilitated 'Citizen Coder' sessions
Renewal: The initial duration of the Framework is 4 years, with no option to extend. CCS reserve the right to extend lots by varying durations
Digital, Integration and Programme Development Services(Large Scale)Key Services: * User-centred design * Integration of software lifecycle from apps dev through release and IT Ops * Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design. * Dev-Ops engineering and platform development * Rapid forms creation and deployment * Application hyper and enduring care in Dev/Sec/Ops contexts * Multi-supplier strat-hacks and hackathons * Minimum costed supplier workshare commitment to encourage investment and innovation.
Renewal: The initial duration of the Framework is 4 years, with no option to extend. CCS reserve the right to extend lots by varying durations
Digital, Integration and Programme Development ServicesKey Services: * User-centred design * Integration of software lifecycle from apps dev through release and IT Ops * Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design. * Dev-Ops engineering and platform development * Rapid forms creation and deployment * Application hyper and enduring care in Dev/Sec/Ops contexts * Multi-supplier strat-hacks and hackathons * Minimum costed supplier workshare commitment to encourage investment and innovation.
Renewal: The initial duration of the Framework is 4 years, with no option to extend. CCS reserve the right to extend lots by varying durations
Digital, Application and Integration Run ServicesKey Services: * Managing, augmenting and supporting: o new or existing custom applications or BDApps o new or existing enterprise applications o packaged software applications * New or existing middleware, including APIs, API platforms and ESBs * ESCROW services where required * Network-delivered applications * Data, database and middleware management and integration practices, techniques and tooling for achieving consistent access and smart use-case-based recovery to structured and unstructured data across federated technology stacks * Maintenance of infrastructure as code, PaaS and SaaS run and integration via technology or service stacks * Infrastructure as Code
Renewal: The initial duration of the Framework is 4 years, with no option to extend. CCS reserve the right to extend lots by varying durations
Multi Product Configuration ServicesKey Services: * Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform,Documentum, AI Services) * Software Licensing validation and or preferential purchasing services * Web Hosting Services where required including PPE/sandpit environments * Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products. * Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloudbased strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile * Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products.
Renewal: The initial duration of the Framework is 4 years, with no option to extend. CCS reserve the right to extend lots by varying durations
Specialist Product Configuration ServicesKey Services: * Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform,Documentum, AI Services) * Software Licensing validation and or preferential purchasing services * Web Hosting Services where required including PPE/sandpit environments * Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products. * Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloudbased strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile. * Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products.
Renewal: The initial duration of the Framework is 4 years, with no option to extend. CCS reserve the right to extend lots by varying durations
Capability Pipeline ServicesKey Services: * Dev-Ops academy * Scala academy * Pega academy * MS Dynamics and Power Platform academy * SAP academy * Service Now academy * Kong academy * TOGAF architecture academy * NICE academy * Rapid upskilling of existing staff
Renewal: The initial duration of the Framework is 4 years with no option to extend. CCS reserve the right to extend lots by varying durations
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-035b5a
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/010679-2024
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
80 - Education and training services
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
80000000 - Education and training services
Notice Value(s)
- Tender Value
- £4,200,000,000 £1B-£10B
- Lots Value
- £4,200,000,000 £1B-£10B
- Awards Value
- Not specified
- Contracts Value
- £8,400,000,000 £1B-£10B
Notice Dates
- Publication Date
- 3 Apr 20241 years ago
- Submission Deadline
- 4 Nov 2022Expired
- Future Notice Date
- 15 Sep 2022Expired
- Award Date
- 1 Aug 20232 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled, Planned
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE
- Additional Buyers
- Contact Name
- The Minister for the Cabinet Office acting through Crown Commercial Service (CCS)
- Contact Email
- dalasmailbox@crowncommercial.gov.uk
- Contact Phone
- +44 3450103503, +44 3454102222
Buyer Location
- Locality
- LIVERPOOL
- Postcode
- L3 9PP
- Post Town
- Liverpool
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD7 Merseyside
- Small Region (ITL 3)
- TLD72 Liverpool
- Delivery Location
- Not specified
-
- Local Authority
- Liverpool
- Electoral Ward
- City Centre North
- Westminster Constituency
- Liverpool Riverside
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"description": "This Contract Award Notice replaces the previous CAN issued on the 22/09/2023 https://www.find-tender.service.gov.uk/Notice/027990-2023. The value provided in Section II.1.7 is only an estimate. We cannot guarantee to suppliers any business through this Commercial Agreement. As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/d1126546-3abe-4e38-a144-19da4a25ed63 1) Redacted Commercial Agreement 2) List of Successful Suppliers 3) Approved Customer list 4) Transparency Agenda On 02/04/2014, Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security-classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement. CCS reserved the right to award a framework to any bidder whose final score was within 1% of the last position. For Lot 2a 6 suppliers were awarded a place as opposed to the number of 5, for Lot 2b 11 suppliers were awarded a place as opposed to the number of 8, For Lot 3 6 suppliers were awarded a place as opposed to the number of 5, as was originally stated in the Contract Notice that was published on 05/10/2022. Please note: Lots 3 and 5 had a contract start date of 27/07/2023, and Lots 2a and 2b had a contract start date of 02/08/2023. All lots have a contract expiry date of 26/07/2027.",
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"text": "January 2023 Update - Phase 2 Market Engagement This update to the Prior Information Notice is to signal an intention to commence the Phase 2 (Lots 1, 4a & 4b) Market Engagement event taking place in Birmingham, Monday 6 to Thursday 9 March 2023. HMRC and CCS are keen to hear your views to help us create an innovative and dynamic framework. The Phase 2 Market Engagement will involve: - 45-minute individual face-to-face sessions between suppliers, CCS and HMRC; and - the publishing of an anonymised copy of the questions/answers with all suppliers following the event by CCS to ensure fair and open release of information to all suppliers interested in participating. These sessions will provide an opportunity to discuss the Lot 1, 4a & 4b Lots of DALAS framework in more detail. Suppliers can register for a Phase 2 individual face-to-face session by completing the event registration form, accessed via the link below: https://forms.office.com/e/qJadTAv0TS Participants in the Phase 2 Market Engagement must note that only Phase 2 of the procurement (i.e. Lots 1, 4a & 4b) will be within scope of the discussions. No discussions about Phase 1 will be permitted. The contract notice for the procurement can be accessed here: www.find-tender.service.gov.uk/Notice/028003-2022 Further information on the DALAS framework can be found on the CCS website: https://www.crowncommercial.gov.uk/agreements/RM6335"
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"text": "Update 05/05/2023 This update is to notify the market that the selection stage for Phase 2 of RM6335 Digital and Legacy Application Services (DALAS) has been published. Phase 2 of DALAS includes Lot 1, Lot 4a and Lot 4b. Registering for access: This procurement will be managed electronically via the eSourcing suite. This will be the route for sharing all information and communicating with bidders. If you have recently registered on the eSourcing suite for another CCS procurement you can use the same account for this new procurement. If not, you will first need to register your organisation on the portal. Use the following link for information on how to register and use the eSourcing tool:https://www.gov.uk/government/publications/esourcing-tool-guidance-for-suppliers For assistance please contact the eSourcing Help desk operated by email at eEnablement@crowncommercial.gov.uk or call 0345 410 2222. The deadline for submission of Phase 2 selection stage responses is 3.00pm on 05/06/2023."
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