Tender

Healthwatch Oxfordshire

OXFORDSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Tender

25 Aug 2022 at 15:50

Summary of the contracting process

The Oxfordshire County Council has initiated a tender process for the provision of a Healthwatch service in Oxfordshire under the Social Care Act 2021. This service aims to involve local residents in decision-making processes, monitor the standard of care services, and make recommendations for service improvements. The tender, with ID DN627527, falls under the 'services' main procurement category and has a contract value of £1,454,165 GBP. The procurement method is an open procedure, and the tender period ends on September 16, 2022, with an award period starting on the same date.

This opportunity presents businesses in the healthcare and social services sector with a chance to engage in delivering high-quality and inclusive care services in Oxfordshire. Companies with expertise in advocating for community involvement, conducting service quality assessments, and collaborating with stakeholders will be well-suited to compete for this tender. The Oxfordshire County Council, acting as the buying organisation, is seeking a partner to enhance local care provisions and actively engage with local oversight committees and Healthwatch England.

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Notice Title

Healthwatch Oxfordshire

Notice Description

The Council is commissioning a Healthwatch Service for Oxfordshire, as required under the Social Care Act 2021. Oxfordshire County Council has a legal requirement to commission Healthwatch services as per the Social Care Act 2012. The service must carry out particular activities as set out below: 1. Promote and support the involvement of local people in the commissioning, the provision and scrutiny of local care services. 2. Enable local people to monitor the standard of provision of local care services and whether and how local care services could and ought to be improved; 3. Obtain the views of local people regarding their needs for, and experiences of, local care services and importantly to make these views known; 4. Make reports and recommendations about how local care services could or ought to be improved. These should be directed to commissioners and providers of care services, and people responsible for managing or scrutinising local care services and shared with Healthwatch England. 5. Provide advice and information about access to local care services so choices can be made about local care services; 6. Formulate views on the standard of provision and whether and how the local care services could and ought to be improved; and share these views with Healthwatch England. 7. Make recommendations to Healthwatch England to advise the Care Quality Commission to conduct special reviews or investigations (or, where the circumstances justify doing so, making such recommendations direct to the CQC); and to make recommendations to Healthwatch England to publish reports about particular issues. 8. Provide Healthwatch England with the intelligence and insight it needs to enable it to perform effectively. These outcomes will be delivered by: * Advocating for high-quality and timely inclusion of Oxfordshire residents and service users in local decision-making processes, including informal and formal processes; * Conducting at least one major or two small projects into the quality of local health and/or care services annually; making recommendations for service improvements where necessary. * Maintaining a regular outreach programme with members of the public, service-users and voluntary sector partners; * Working in partnership with voluntary sector colleagues to engage with seldom heard groups; * Routinely analysing ongoing feedback received from our outreach programme or through unsolicited feedback, reporting the findings to local providers and commissioners; * Working with partners to ensure an effective information sharing and signposting function; * Working closely with local CQC inspectors to provide evidence to their inspection programme; * Actively reporting to or participating in local oversight committees, including but not limited to the Health & Wellbeing Board and Joint Health Overview and Scrutiny Committee.

Lot Information

Lot 1

The Council is commissioning a Healthwatch Service for Oxfordshire, as required under the Social Care Act 2021. Oxfordshire County Council has a legal requirement to commission Healthwatch services as per the Social Care Act 2012. The service must carry out particular activities as set out below: 1. Promote and support the involvement of local people in the commissioning, the provision and scrutiny of local care services. 2. Enable local people to monitor the standard of provision of local care services and whether and how local care services could and ought to be improved; 3. Obtain the views of local people regarding their needs for, and experiences of, local care services and importantly to make these views known; 4. Make reports and recommendations about how local care services could or ought to be improved. These should be directed to commissioners and providers of care services, and people responsible for managing or scrutinising local care services and shared with Healthwatch England. 5. Provide advice and information about access to local care services so choices can be made about local care services; 6. Formulate views on the standard of provision and whether and how the local care services could and ought to be improved; and share these views with Healthwatch England. 7. Make recommendations to Healthwatch England to advise the Care Quality Commission to conduct special reviews or investigations (or, where the circumstances justify doing so, making such recommendations direct to the CQC); and to make recommendations to Healthwatch England to publish reports about particular issues. 8. Provide Healthwatch England with the intelligence and insight it needs to enable it to perform effectively. These outcomes will be delivered by: * Advocating for high-quality and timely inclusion of Oxfordshire residents and service users in local decision-making processes, including informal and formal processes; * Conducting at least one major or two small projects into the quality of local health and/or care services annually; making recommendations for service improvements where necessary. * Maintaining a regular outreach programme with members of the public, service-users and voluntary sector partners; * Working in partnership with voluntary sector colleagues to engage with seldom heard groups; * Routinely analysing ongoing feedback received from our outreach programme or through unsolicited feedback, reporting the findings to local providers and commissioners; * Working with partners to ensure an effective information sharing and signposting function; * Working closely with local CQC inspectors to provide evidence to their inspection programme; * Actively reporting to or participating in local oversight committees, including but not limited to the Health & Wellbeing Board and Joint Health Overview and Scrutiny Committee.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-036312
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023846-2022
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85140000 - Miscellaneous health services

Notice Value(s)

Tender Value
Not specified
Lots Value
£1,454,165 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 20223 years ago
Submission Deadline
16 Sep 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OXFORDSHIRE COUNTY COUNCIL
Contact Name
Ms Amy Keylock
Contact Email
amy.keylock@oxfordshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
OXFORD
Postcode
OX1 1ND
Post Town
Oxford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
TLJ14 Oxfordshire CC

Local Authority
Oxford
Electoral Ward
Osney & St Thomas
Westminster Constituency
Oxford West and Abingdon

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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