Tender

(NU/1808) Supply of a Survey Platform

NEWCASTLE UNIVERSITY

This public procurement record has 3 releases in its history.

TenderUpdate

07 Dec 2022 at 11:58

Tender

11 Nov 2022 at 16:45

Planning

26 Aug 2022 at 10:11

Summary of the contracting process

Newcastle University is seeking a secure survey platform to collect and analyse data from students and staff across all faculties. The platform should provide powerful analytics, reporting tools, and technical support. The procurement process is currently at the tender stage, with an expected contract start in January 2023, going live in March 2023. Expressions of interest are invited, with a deadline of Thursday 15th December 2022 at 16:00 BST.

This tender presents an opportunity for businesses to supply and support a survey platform for Newcastle University, catering to its diverse stakeholder group. Businesses offering existing off-the-shelf solutions used in educational institutions of comparable size are encouraged to apply. The procurement method is open, and businesses capable of meeting the university's survey requirements are suitable candidates for this opportunity.

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Notice Title

(NU/1808) Supply of a Survey Platform

Notice Description

Newcastle University is looking for a secure, customisable easy to use survey platform to collect and analyse data provided by our colleagues, contingent colleagues and postgraduate students across all Faculties. Data could be gathered through a quick pulse survey or as part of a comprehensive listening strategy with a view to generating actionable insights and identifying opportunities for impact. Newcastle University has in the region of 28,000 students and 6,000 staff. The University requires a licence for approximately 6,500 stakeholders who may use the survey platform as end users. To date various licence agreements have been in place across the University for a range of survey platform providers for use across research, academic and cross-cutting requirements. The lack of consistency in terms of features and capability of these platforms has led to challenges when conducting data gathering exercises across target audiences. Therefore, the University is clear that the need to administer well-designed surveys exceeds the scale and capability of existing provision. The University's ambition is to provide a positive survey experience for all colleagues and students, enabled by a platform which includes powerful analytics, reporting tools and technical support when needed. The scope of this tender is for the supply and support of a survey platform to be used by all members of the University, including those located in our Branch Campuses in Malaysia and Singapore. Please note that tenders are only invited from bidders who have an existing off the shelf solution, deployed in an educational institutions of comparable size and scale (as detailed in the ITT documentation). We will not consider bespoke solutions. The contract is expected to commence in January 2023 ready to 'go-live' in March 2023, but for purposes of licensing will run for an initial 12 months from the go-live date, ending March 2024. If the performance of the successful tenderer fulfils the expectations of the University during the initial 12-month contract period, then a further 12-month contract may be awarded to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month contract may then also be awarded on the same basis, to run from March 2024 to March 2025. Expressions of interest in this project can be made by registering via the University etendering portal at: https://procontract.duenorth.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091 The contract reference is NU/1808. The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST.

Lot Information

Lot 1

Newcastle University is looking for a secure, customisable easy to use survey platform to collect and analyse data provided by our colleagues, contingent colleagues and postgraduate students across all Faculties. Data could be gathered through a quick pulse survey or as part of a comprehensive listening strategy with a view to generating actionable insights and identifying opportunities for impact. Newcastle University has in the region of 28,000 students and 6,000 staff. The University requires a licence for approximately 6,500 stakeholders who may use the survey platform as end users. To date various licence agreements have been in place across the University for a range of survey platform providers for use across research, academic and cross-cutting requirements. The lack of consistency in terms of features and capability of these platforms has led to challenges when conducting data gathering exercises across target audiences. Therefore, the University is clear that the need to administer well-designed surveys exceeds the scale and capability of existing provision. The University's ambition is to provide a positive survey experience for all colleagues and students, enabled by a platform which includes powerful analytics, reporting tools and technical support when needed. The scope of this tender is for the supply and support of a survey platform to be used by all members of the University, including those located in our Branch Campuses in Malaysia and Singapore. Please note that tenders are only invited from bidders who have an existing off the shelf solution, deployed in an educational institutions of comparable size and scale (as detailed in the ITT documentation). We will not consider bespoke solutions. The contract is expected to commence in January 2023 ready to 'go-live' in March 2023, but for purposes of licensing will run for an initial 12 months from the go-live date, ending March 2024. If the performance of the successful tenderer fulfils the expectations of the University during the initial 12-month contract period, then a further 12-month contract may be awarded to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month contract may then also be awarded on the same basis, to run from March 2024 to March 2025. Expressions of interest in this project can be made by registering via the University etendering portal at: https://procontract.due-north.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091 The contract reference is NU/1808. The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST. Additional information: Expressions of interest in this project can be made by registering via the University etendering portal at: https://procontract.due-north.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091 The contract reference is NU/1808. The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST.

Renewal: The contract is expected to commence in January 2023 ready to 'go-live' in March 2023, but for purposes of licensing will run for an initial 12 months from the go-live date, ending March 2024. If the performance of the successful tenderer fulfils the expectations of the University during the initial 12-month contract period, then a further 12-month contract may be awarded to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month contract may then also be awarded on the same basis, to run from March 2024 to March 2025.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-036343
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034611-2022
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Dec 20223 years ago
Submission Deadline
12 Dec 2022Expired
Future Notice Date
16 Oct 2022Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NEWCASTLE UNIVERSITY
Contact Name
Mr Dave Anderson
Contact Email
dave.anderson@ncl.ac.uk
Contact Phone
+44 1912085360

Buyer Location

Locality
NEWCASTLE
Postcode
NE1 7RU
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC22 Tyneside

Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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