Notice Information
Notice Title
(NU/1589 - 73) Web Services Retainer 2022-2023
Notice Description
We are seeking to appoint an agency on a retainer for 11 months to support with the following key services: 1. Web content development a. Write and edit effective web content: i. Using user centred content design principles ii. Optimised for appropriate readability iii. Optimised for search engines and mobile devices iv. To meet the University's web content guidelines and standards b. Rewrite Newcastle University content so it is more suitable for the web c. Use our content workflow and CMS to develop and publish content 2. Web page creation a. Use our content workflow system, GatherContent, to manage content creation and approvals processes b. Create and publish approved web content using one of our content management systems (CMS). We use TerminalFour (T4) as our enterprise level CMS for the web estate on ncl.ac.uk. We also use Hubspot CMS for specific projects and support is required for both. c. Deliver pages that are accessible for users with cognitive and physical difficulties or disabilities. d. Apply SEO best practices e. Adherence to web standards (W3C) and best practices for performance and accessibility (WCAG 2.1 AA / AAA) f. Strong working knowledge developing cross platform/browser compatibility for dynamic web applications. RWD (responsive web design) and mobile first design g. Strong understanding of functional testing strategies and application 3. Project management skills a. The ability to deliver outstanding project management throughout the 11 month retainer b. Assign a dedicated Account Manager who can deal with day-to-day enquires and provide regular updates to University stakeholders. c. Assign an Account Director to provide an oversight of the retainer, provide regular updates and keep track of budgets. d. Use our internal project management system Wrike e. Create a variety of planning documentation and status reports to assist with delivering web projects and to coordinate resource to attend training workshops as required for on-boarding, improving knowledge of our CMS and web standards f. Have a collaborative approach acting as an extension of our in-house delivery team
Lot Information
Lot 1
We are seeking to appoint an agency on a retainer for 11 months to support with the following key services: 1. Web content development a. Write and edit effective web content: i. Using user centred content design principles ii. Optimised for appropriate readability iii. Optimised for search engines and mobile devices iv. To meet the University's web content guidelines and standards b. Rewrite Newcastle University content so it is more suitable for the web c. Use our content workflow and CMS to develop and publish content 2. Web page creation a. Use our content workflow system, GatherContent, to manage content creation and approvals processes b. Create and publish approved web content using one of our content management systems (CMS). We use TerminalFour (T4) as our enterprise level CMS for the web estate on ncl.ac.uk. We also use Hubspot CMS for specific projects and support is required for both. c. Deliver pages that are accessible for users with cognitive and physical difficulties or disabilities. d. Apply SEO best practices e. Adherence to web standards (W3C) and best practices for performance and accessibility (WCAG 2.1 AA / AAA) f. Strong working knowledge developing cross platform/browser compatibility for dynamic web applications. RWD (responsive web design) and mobile first design g. Strong understanding of functional testing strategies and application 3. Project management skills a. The ability to deliver outstanding project management throughout the 11 month retainer b. Assign a dedicated Account Manager who can deal with day-to-day enquires and provide regular updates to University stakeholders. c. Assign an Account Director to provide an oversight of the retainer, provide regular updates and keep track of budgets. d. Use our internal project management system Wrike e. Create a variety of planning documentation and status reports to assist with delivering web projects and to coordinate resource to attend training workshops as required for on-boarding, improving knowledge of our CMS and web standards f. Have a collaborative approach acting as an extension of our in-house delivery team
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-036671
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/025051-2022
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Dynamic
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
48480000 - Sales, marketing and business intelligence software package
48481000 - Sales or marketing software package
72210000 - Programming services of packaged software products
72212480 - Sales, marketing and business intelligence software development services
72212481 - Sales or marketing software development services
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
79342000 - Marketing services
79413000 - Marketing management consultancy services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £75,000 Under £100K
Notice Dates
- Publication Date
- 7 Sep 20223 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 14 Aug 20223 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NEWCASTLE UNIVERSITY
- Contact Name
- Miss Helen Gayton
- Contact Email
- helen.gayton@ncl.ac.uk
- Contact Phone
- +44 1912086220
Buyer Location
- Locality
- NEWCASTLE UPON TYNE
- Postcode
- NE1 7RU
- Post Town
- Newcastle upon Tyne
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC43 Tyneside
- Delivery Location
- Not specified
-
- Local Authority
- Newcastle upon Tyne
- Electoral Ward
- Monument
- Westminster Constituency
- Newcastle upon Tyne Central and West
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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