Award

(NU/1589 - 73) Web Services Retainer 2022-2023

NEWCASTLE UNIVERSITY

This public procurement record has 1 release in its history.

Award

07 Sep 2022 at 09:27

Summary of the contracting process

Newcastle University has recently completed a public procurement process for the tender titled "(NU/1589 – 73) Web Services Retainer 2022-2023" in the services category. The procurement stage was a selective process with the method being a restricted procedure. The University sought an agency to be retained for 11 months to provide web content development, web page creation, and project management services. The deadline for this tender has passed, with the contract being awarded to INSPIRED, a business located in Newcastle upon Tyne, for a value of £75,000 signed on 15th August 2022.

This tender provides opportunities for businesses in the software development, marketing consultancy, and project management industries to engage with Newcastle University. Successful companies would need the ability to resource the contract effectively, provide portfolio examples of similar content, and meet the required service levels. The University emphasised accessibility, SEO best practices, and adherence to web standards. Businesses with a collaborative approach, strong project management skills, and experience in web development would be well-suited to compete for similar future opportunities.

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Notice Title

(NU/1589 - 73) Web Services Retainer 2022-2023

Notice Description

We are seeking to appoint an agency on a retainer for 11 months to support with the following key services: 1. Web content development a. Write and edit effective web content: i. Using user centred content design principles ii. Optimised for appropriate readability iii. Optimised for search engines and mobile devices iv. To meet the University's web content guidelines and standards b. Rewrite Newcastle University content so it is more suitable for the web c. Use our content workflow and CMS to develop and publish content 2. Web page creation a. Use our content workflow system, GatherContent, to manage content creation and approvals processes b. Create and publish approved web content using one of our content management systems (CMS). We use TerminalFour (T4) as our enterprise level CMS for the web estate on ncl.ac.uk. We also use Hubspot CMS for specific projects and support is required for both. c. Deliver pages that are accessible for users with cognitive and physical difficulties or disabilities. d. Apply SEO best practices e. Adherence to web standards (W3C) and best practices for performance and accessibility (WCAG 2.1 AA / AAA) f. Strong working knowledge developing cross platform/browser compatibility for dynamic web applications. RWD (responsive web design) and mobile first design g. Strong understanding of functional testing strategies and application 3. Project management skills a. The ability to deliver outstanding project management throughout the 11 month retainer b. Assign a dedicated Account Manager who can deal with day-to-day enquires and provide regular updates to University stakeholders. c. Assign an Account Director to provide an oversight of the retainer, provide regular updates and keep track of budgets. d. Use our internal project management system Wrike e. Create a variety of planning documentation and status reports to assist with delivering web projects and to coordinate resource to attend training workshops as required for on-boarding, improving knowledge of our CMS and web standards f. Have a collaborative approach acting as an extension of our in-house delivery team

Lot Information

Lot 1

We are seeking to appoint an agency on a retainer for 11 months to support with the following key services: 1. Web content development a. Write and edit effective web content: i. Using user centred content design principles ii. Optimised for appropriate readability iii. Optimised for search engines and mobile devices iv. To meet the University's web content guidelines and standards b. Rewrite Newcastle University content so it is more suitable for the web c. Use our content workflow and CMS to develop and publish content 2. Web page creation a. Use our content workflow system, GatherContent, to manage content creation and approvals processes b. Create and publish approved web content using one of our content management systems (CMS). We use TerminalFour (T4) as our enterprise level CMS for the web estate on ncl.ac.uk. We also use Hubspot CMS for specific projects and support is required for both. c. Deliver pages that are accessible for users with cognitive and physical difficulties or disabilities. d. Apply SEO best practices e. Adherence to web standards (W3C) and best practices for performance and accessibility (WCAG 2.1 AA / AAA) f. Strong working knowledge developing cross platform/browser compatibility for dynamic web applications. RWD (responsive web design) and mobile first design g. Strong understanding of functional testing strategies and application 3. Project management skills a. The ability to deliver outstanding project management throughout the 11 month retainer b. Assign a dedicated Account Manager who can deal with day-to-day enquires and provide regular updates to University stakeholders. c. Assign an Account Director to provide an oversight of the retainer, provide regular updates and keep track of budgets. d. Use our internal project management system Wrike e. Create a variety of planning documentation and status reports to assist with delivering web projects and to coordinate resource to attend training workshops as required for on-boarding, improving knowledge of our CMS and web standards f. Have a collaborative approach acting as an extension of our in-house delivery team

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-036671
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025051-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

48480000 - Sales, marketing and business intelligence software package

48481000 - Sales or marketing software package

72210000 - Programming services of packaged software products

72212480 - Sales, marketing and business intelligence software development services

72212481 - Sales or marketing software development services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79342000 - Marketing services

79413000 - Marketing management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£75,000 Under £100K

Notice Dates

Publication Date
7 Sep 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Aug 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NEWCASTLE UNIVERSITY
Contact Name
Miss Helen Gayton
Contact Email
helen.gayton@ncl.ac.uk
Contact Phone
+44 1912086220

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 7RU
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

INSPIRED

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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