Award

Insourcing of Clinical Support Services

NHS SHARED BUSINESS SERVICES

This public procurement record has 1 release in its history.

AwardUpdate

14 Sep 2022 at 15:34

Summary of the contracting process

The NHS Shared Business Services is seeking to insource Clinical Support Services through a tender titled "Insourcing of Clinical Support Services." This procurement falls under the medical hospital services category and is a services procurement. The framework agreement will start on October 1, 2022, and end on December 31, 2022. The location for delivery is the UK. The procurement stage is awarded, with Gutcare, Healthcare Business Solutions Medical Services Limited, and other suppliers actively involved.

This tender provides business growth opportunities for SMEs specialising in medical services. Businesses offering medical practice services or related healthcare goods can compete for this contract. The NHS Shared Business Services based in Hemel Hempstead, UK, is the buying organisation facilitating this opportunity. The contract was signed on October 14, 2019, with a value of £300 million. The procurement process aims to ensure a continuous provision of critical healthcare services, necessitating a 3-month contract extension due to unforeseen technical issues with the e-procurement portal.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Insourcing of Clinical Support Services

Notice Description

Lot Information

Lot 1

Framework Agreement for the provision of Insourcing of Clinical Services and related Goods and Services for Healthcare to be used by Approved Organisations

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-036885
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025841-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85111200 - Medical hospital services

85121000 - Medical practice services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£300,000,000 £100M-£1B

Notice Dates

Publication Date
14 Sep 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Oct 20196 years ago
Contract Period
30 Sep 2022 - 31 Dec 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS SHARED BUSINESS SERVICES
Contact Name
Not specified
Contact Email
elaine_alsop@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP2 7AH
Post Town
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified

Local Authority
Dacorum
Electoral Ward
Adeyfield East
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
18
Supplier Names

18 WEEKS SUPPORT

ALLIANCE HEALTH GROUP

DMC HEALTHCARE

EDEN UK CLINICAL SERVICES

ELECTIVE SERVICES

GUTCARE

HEALTHCARE BUSINESS SOLUTIONS MEDICAL SERVICES

ICS OPERATIONS

ID MEDICAL CLINICAL SERVICES

MATRIX HEALTH SERVICES

MEDICARE INSOURCING SERVICES

MEDINET CLINICAL SERVICES

OMNES HEALTHCARE

PIONEER HEALTHCARE

REMEDY HEALTHCARE SOLUTIONS

THE ENDOSCOPY GROUP

TOTALLY HEALTHCARE

YOUR WORLD RECRUITMENT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-036885-2022-09-14T16:34:49+01:00",
    "date": "2022-09-14T16:34:49+01:00",
    "ocid": "ocds-h6vhtk-036885",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-036885",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Insourcing of Clinical Support Services",
        "classification": {
            "scheme": "CPV",
            "id": "85111200",
            "description": "Medical hospital services"
        },
        "mainProcurementCategory": "services",
        "lots": [
            {
                "id": "1",
                "description": "Framework Agreement for the provision of Insourcing of Clinical Services and related Goods and Services for Healthcare to be used by Approved Organisations",
                "contractPeriod": {
                    "startDate": "2022-10-01T00:00:00+01:00",
                    "endDate": "2022-12-31T23:59:59Z"
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85121000",
                        "description": "Medical practice services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "025841-2022-1-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-63520",
                    "name": "Gutcare"
                },
                {
                    "id": "GB-COH-9244113",
                    "name": "Healthcare Business Solutions Medical Services Limited"
                },
                {
                    "id": "GB-FTS-39613",
                    "name": "ICS Operations Limited"
                },
                {
                    "id": "GB-FTS-63521",
                    "name": "Matrix Health Services UK Ltd"
                },
                {
                    "id": "GB-COH-11457635",
                    "name": "Medicare Insourcing Services Limited"
                },
                {
                    "id": "GB-FTS-39609",
                    "name": "Medinet Clinical Services Ltd"
                },
                {
                    "id": "GB-COH-05418732",
                    "name": "Omnes Healthcare"
                },
                {
                    "id": "GB-COH-264982267",
                    "name": "Remedy Healthcare Solutions Limited"
                },
                {
                    "id": "GB-COH-09853305",
                    "name": "The Endoscopy Group"
                },
                {
                    "id": "GB-COH-11847196",
                    "name": "Totally Healthcare"
                },
                {
                    "id": "GB-COH-945685672",
                    "name": "Your World Recruitment"
                },
                {
                    "id": "GB-FTS-63522",
                    "name": "Pioneer Healthcare Ltd"
                },
                {
                    "id": "GB-FTS-63523",
                    "name": "ID Medical Clinical Services"
                },
                {
                    "id": "GB-FTS-33195",
                    "name": "Elective Services Ltd"
                },
                {
                    "id": "GB-FTS-63524",
                    "name": "Eden UK Clinical Services"
                },
                {
                    "id": "GB-FTS-63525",
                    "name": "DMC Healthcare Ltd"
                },
                {
                    "id": "GB-FTS-63526",
                    "name": "Alliance Health Group"
                },
                {
                    "id": "GB-FTS-63527",
                    "name": "18 Weeks Support LTD"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-46388",
            "name": "NHS Shared Business Services",
            "identifier": {
                "legalName": "NHS Shared Business Services",
                "noIdentifierRationale": "partnership"
            },
            "address": {
                "streetAddress": "Three Cherry Tree Lane",
                "locality": "Hemel Hempstead",
                "region": "UK",
                "postalCode": "HP2 7AH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "elaine_alsop@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.sbs.nhs.uk/",
                "buyerProfile": "https://www.sbs.nhs.uk/fas-insourcing-of-clinical-services"
            }
        },
        {
            "id": "GB-FTS-63520",
            "name": "Gutcare",
            "identifier": {
                "legalName": "Gutcare",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "locality": "Hornchurch",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-COH-9244113",
            "name": "Healthcare Business Solutions Medical Services Limited",
            "identifier": {
                "legalName": "Healthcare Business Solutions Medical Services Limited",
                "id": "9244113",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "Brough",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-39613",
            "name": "ICS Operations Limited",
            "identifier": {
                "legalName": "ICS Operations Limited",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "locality": "London",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-63521",
            "name": "Matrix Health Services UK Ltd",
            "identifier": {
                "legalName": "Matrix Health Services UK Ltd",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "locality": "Houghton le Spring",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-COH-11457635",
            "name": "Medicare Insourcing Services Limited",
            "identifier": {
                "legalName": "Medicare Insourcing Services Limited",
                "id": "11457635",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "London",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-39609",
            "name": "Medinet Clinical Services Ltd",
            "identifier": {
                "legalName": "Medinet Clinical Services Ltd",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "locality": "Sutton Coldfield",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-COH-05418732",
            "name": "Omnes Healthcare",
            "identifier": {
                "legalName": "Omnes Healthcare",
                "id": "05418732",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "London",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-COH-264982267",
            "name": "Remedy Healthcare Solutions Limited",
            "identifier": {
                "legalName": "Remedy Healthcare Solutions Limited",
                "id": "264982267",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "London",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-COH-09853305",
            "name": "The Endoscopy Group",
            "identifier": {
                "legalName": "The Endoscopy Group",
                "id": "09853305",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "Billericay",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-COH-11847196",
            "name": "Totally Healthcare",
            "identifier": {
                "legalName": "Totally Healthcare",
                "id": "11847196",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "Derby",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-COH-945685672",
            "name": "Your World Recruitment",
            "identifier": {
                "legalName": "Your World Recruitment",
                "id": "945685672",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "London",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-63522",
            "name": "Pioneer Healthcare Ltd",
            "identifier": {
                "legalName": "Pioneer Healthcare Ltd",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "locality": "Sheffield",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-63523",
            "name": "ID Medical Clinical Services",
            "identifier": {
                "legalName": "ID Medical Clinical Services",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "locality": "Milton Keynes",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-33195",
            "name": "Elective Services Ltd",
            "identifier": {
                "legalName": "Elective Services Ltd",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "locality": "London",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-63524",
            "name": "Eden UK Clinical Services",
            "identifier": {
                "legalName": "Eden UK Clinical Services",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "locality": "Milton Keynes",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-63525",
            "name": "DMC Healthcare Ltd",
            "identifier": {
                "legalName": "DMC Healthcare Ltd",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "locality": "Kent",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-63526",
            "name": "Alliance Health Group",
            "identifier": {
                "legalName": "Alliance Health Group",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "locality": "Birmingham",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-63527",
            "name": "18 Weeks Support LTD",
            "identifier": {
                "legalName": "18 Weeks Support LTD",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "locality": "London",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-59560",
            "name": "NHS Shared Business Services Limited",
            "identifier": {
                "legalName": "NHS Shared Business Services Limited"
            },
            "address": {
                "streetAddress": "Three Cherry Tree Lane",
                "locality": "Hemel Hempstead",
                "postalCode": "HP2 7AH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "elaine_alsop@nhs.net"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "https://www.sbs.nhs.uk/"
            }
        },
        {
            "id": "GB-FTS-63528",
            "name": "NHS Shared Business Services Limited",
            "identifier": {
                "legalName": "NHS Shared Business Services Limited"
            },
            "address": {
                "locality": "Hemel Hempstead",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewContactPoint"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-46388",
        "name": "NHS Shared Business Services"
    },
    "contracts": [
        {
            "id": "025841-2022-1-1",
            "awardID": "025841-2022-1-1",
            "status": "active",
            "value": {
                "amount": 300000000,
                "currency": "GBP"
            },
            "dateSigned": "2019-10-14T00:00:00+01:00",
            "period": {
                "startDate": "2022-10-01T00:00:00+01:00",
                "endDate": "2022-12-31T23:59:59Z"
            },
            "items": [
                {
                    "id": "1",
                    "classification": {
                        "scheme": "CPV",
                        "id": "85111200",
                        "description": "Medical hospital services"
                    },
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "85121000",
                            "description": "Medical practice services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UK"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "amendments": [
                {
                    "id": "1",
                    "description": "Nature and extent of the modifications (with indication of possible earlier changes to the contract):",
                    "rationale": "Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The Authority prepared and was ready to publish the re-tender for the Insourcing of Clinical Support Services framework agreement in April 2022. Due to unforeseen circumstances regarding the Authority's new e-procurement portal having technical issues and not being functional for the requirements of launching a tender to enable compliant evaluation processes on the expected launch date, the Authority's was unable to go live and publish the contract notice originally planned. The Authority had no alternative option to publish the tender as the Authority's previous procurement portal was terminated when the contract for the new procurement portal went live and therefore the authority could not rely on the previous portal. The authority has been working extremely hard to resolve this issue and because of this issue there is a need to modify the term of the contract by 3 months. Due to the critical nature of the services under this framework agreement on some key areas of the NHS, the authority would like to extend the framework agreement for 3 months to avoid a gap in the service available to its approved organisations."
                }
            ]
        }
    ],
    "links": [
        {
            "rel": "prev",
            "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:340119-2019:TEXT:EN:HTML"
        }
    ],
    "language": "en"
}