Notice Information
Notice Title
Smart Ticketing System for the Mersey Ferries
Notice Description
Merseytravel and the Liverpool City Region Combined Authority (LCRCA) are looking to procure a Tickets, Online and Point of Sale Solution for the Mersey Ferries. We are looking to appoint a provider for 3 years with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years. The new booking platform is at the heart of the requirement. It requires a central back office EPOS system which will manage all aspects of the product sales in real time, delivered simultaneously through multiple sales channels including online via a). the Mersey Ferries website; b). through the systems POS at Sales Desks such as at Ferry Terminals; c). through LCRCA call centres and office locations; d). through Self Service Kiosks at core locations; e). through OTA's and Channel Managers; and f). via local Partner sales portals.
Lot Information
Lot 1
Merseytravel and the Liverpool City Region Combined Authority (LCRCA) are looking to procure a Tickets, Online and Point of Sale Solution for the Mersey Ferries. We are looking to appoint a provider for 3 years with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years. The new booking platform is at the heart of the requirement. It requires a central back office EPOS system which will manage all aspects of the product sales in real time, delivered simultaneously through multiple sales channels including online via a). the Mersey Ferries website; b). through the systems POS at Sales Desks such as at Ferry Terminals; c). through LCRCA call centres and office locations; d). through Self Service Kiosks at core locations; e). through OTA's and Channel Managers; and f). via local Partner sales portals. Additional information: Estimated contract dates 1st March 2023 - 28th February 2026 (initial term) This contract is subject to renewal We are looking to appoint a provider for 3 years (36 months) with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years. The maximum duration of the contract including extensions would be 84 months.
Renewal: We are looking to appoint a provider for 3 years (36 months) with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years. The maximum duration of the contract including extensions would be 84 months.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0369c9
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/005558-2023
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £490,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £573,620 £500K-£1M
Notice Dates
- Publication Date
- 24 Feb 20232 years ago
- Submission Deadline
- 20 Oct 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 24 Jan 20233 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- The procurement process will start approx. 6-12 months before the end of the contract.
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- MERSEYTRAVEL
- Contact Name
- Merseytravel Procurement Team
- Contact Email
- tender@liverpoolcityregion-ca.gov.uk
- Contact Phone
- +44 1513301111
Buyer Location
- Locality
- LIVERPOOL
- Postcode
- L3 1BP
- Post Town
- Liverpool
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD7 Merseyside
- Small Region (ITL 3)
- TLD72 Liverpool
- Delivery Location
- TLD7 Merseyside
-
- Local Authority
- Liverpool
- Electoral Ward
- Waterfront South
- Westminster Constituency
- Liverpool Riverside
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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