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Smart Ticketing System for the Mersey Ferries

Merseytravel

This public procurement record has 2 releases in its history.

Award

24 Feb 2023 at 13:53

Award Notice
Tender

20 Sep 2022 at 20:29

Tender Notice
Summary of the contracting process

The Merseytravel and the Liverpool City Region Combined Authority (LCRCA) are procuring a Smart Ticketing System for the Mersey Ferries. The contract involves implementing a new booking platform with various sales channels for a 3-year initial period, extendable up to an additional 4 years. The buying organisation is Merseytravel, based in Liverpool, United Kingdom. The tender is in the award stage, with an estimated contract period from 1st March 2023 to 28th February 2026.

This tender provides opportunities for businesses in IT services, consulting, software development, and Internet support to compete. Companies experienced in providing technology solutions for transport services would be well-suited to bid for this contract. Suppliers should be prepared for a quality-focused award criteria with a weight of 60%. Bidders should note the submission deadline of 20th October 2022 and ensure compliance with the electronic submission method specified.

How relevant is this notice?

Notice Information

Notice Title

Smart Ticketing System for the Mersey Ferries

Notice Description

Merseytravel and the Liverpool City Region Combined Authority (LCRCA) are looking to procure a Tickets, Online and Point of Sale Solution for the Mersey Ferries. We are looking to appoint a provider for 3 years with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years. The new booking platform is at the heart of the requirement. It requires a central back office EPOS system which will manage all aspects of the product sales in real time, delivered simultaneously through multiple sales channels including online via a). the Mersey Ferries website; b). through the systems POS at Sales Desks such as at Ferry Terminals; c). through LCRCA call centres and office locations; d). through Self Service Kiosks at core locations; e). through OTA's and Channel Managers; and f). via local Partner sales portals.

Lot Information

Lot 1

Merseytravel and the Liverpool City Region Combined Authority (LCRCA) are looking to procure a Tickets, Online and Point of Sale Solution for the Mersey Ferries. We are looking to appoint a provider for 3 years with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years. The new booking platform is at the heart of the requirement. It requires a central back office EPOS system which will manage all aspects of the product sales in real time, delivered simultaneously through multiple sales channels including online via a). the Mersey Ferries website; b). through the systems POS at Sales Desks such as at Ferry Terminals; c). through LCRCA call centres and office locations; d). through Self Service Kiosks at core locations; e). through OTA's and Channel Managers; and f). via local Partner sales portals. Additional information: Estimated contract dates 1st March 2023 - 28th February 2026 (initial term) This contract is subject to renewal We are looking to appoint a provider for 3 years (36 months) with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years. The maximum duration of the contract including extensions would be 84 months.

Renewal: We are looking to appoint a provider for 3 years (36 months) with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years. The maximum duration of the contract including extensions would be 84 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0369c9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005558-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£490,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£573,620 £500K-£1M

Notice Dates

Publication Date
24 Feb 20233 years ago
Submission Deadline
20 Oct 2022Expired
Future Notice Date
Not specified
Award Date
24 Jan 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
The procurement process will start approx. 6-12 months before the end of the contract.

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Merseytravel
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1BP
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD7 Merseyside
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

Palisis AG

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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