Award

Non-Emergency Patient Transport NHS/SOEPS/22.860 VEAT

NHS SUSSEX INTEGRATED CARE BOARD

This public procurement record has 3 releases in its history.

Award

31 Jan 2023 at 18:31

TenderUpdate

27 Sep 2022 at 15:11

Planning

22 Sep 2022 at 12:23

Summary of the contracting process

The NHS Sussex Integrated Care Board has awarded an additional contract for Non-Emergency Patient Transport Services. This contract spans 24 months, starting on 01/04/2023 and ending on 31/03/2025. Patient transport journeys cover a range of healthcare facilities across Sussex. The contracting authority deemed the situation as requiring extreme urgency due to unforeseen events, leading to a negotiation without the publication of a contract notice. The incumbent provider, South Central Ambulance Service NHS Foundation Trust, was awarded the contract.

This tender creates business opportunities for providers of special-purpose road passenger-transport services, patient-transport vehicles, and health services. Companies offering transport services within the boundaries of West Sussex, East Sussex, and Brighton and Hove may find this tender suitable. The planned future tender process is expected to commence in May 2023, with the contract award in March 2024 and mobilisation for the contract starting on 01/04/25. The contracting authority has highlighted the importance of resilience, environmental efficiency, and innovation in service provision for the upcoming procurement process.

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Notice Title

Non-Emergency Patient Transport NHS/SOEPS/22.860 VEAT

Notice Description

Non-emergency Patient Transport Services (NEPTS) across NHS Sussex Integrated Care Board. This is a VEAT notice for the award of an additional contract of 24 months to the incumbent provider for the period 01/04/2023 to 31/03/2025. Patient transport journeys are booked for patients being moved to and from NHS funded treatment at a range of sites across Sussex including acute hospitals and local venues providing community-based care. The service is responsible for safely and effectively transporting eligible patients between their nominated place of residence, to, from and between NHS-funded healthcare facilities in a timely manner, so that they can receive the health care for which they are booked.

Lot Information

Lot 1

The aftermath of the Covid-19 pandemic and ongoing escalation of system pressures on all healthcare resources has brought about a number of new and significant risks that could not have been foreseen and which have further delayed the commissioners' detailed preparation and engagement for a full procurement for the non- emergency patient transport services in Sussex, under Public Contracts Regulations 2015 and The Public Procurement (Amendment etc.)(EU Exit) Regulations 2020. This has given rise to an urgent need to secure a safe continued provision of the service via a new contract to mitigate these risks and maximise opportunities for the procurement process to deliver a high quality, patient-centred and responsive Non- Emergency Patient Transport Service (NEPTS), which provides value for money, is resilient, environmentally efficient and innovative in the use of information technology to communicate with service users. Accordingly, the contracting authority considers that the aftermath of the Covid-19 pandemic and ongoing escalation of system pressures on all healthcare resources presents a state of urgency that is duly substantiated and been brought about by circumstances which a diligent contracting authority could not have foreseen and award an additional contract of 24 months to the incumbent provider. The new contract will be a continuation of existing service provision, under current terms and conditions, to transport patients who meet the eligibility criteria to and from their place of residence and Sussex NHS-funded health care facilities. This responsibility of the service will therefore continue to include: * providing a single point of access and full booking service for patients and Health Care Professionals (HCPs); * equitable and consistent application of the eligibility criteria to all patients and carers; * signposting patients who are not eligible for PTS to alternative transport arrangements; * effective determination of mobility need or needs; * allocation of journeys across the sub-contracted transport providers through an equitable, open and transparent process; * effective communication and collaboration with system wide stakeholders; * coordination and management of all patient journeys; * timely reporting to commissioners. NHS Sussex Integrated Care Board is the successor entity (since 1 July 2022) of: * NHS West Sussex CCG; * NHS East Sussex CCG; * NHS Brighton and Hove CCG.

Procurement Information

NHS Sussex ICB is committed to providing a high quality, patient-centred and responsive Non-Emergency Patient Transport Service (NEPTS), which provides value for money, is resilient, environmentally efficient and innovative in the use of information technology to communicate with service users. The COVID-19 pandemic brought about a number of new and significant challenges and risks that could not be foreseen, and have impacted upon the planned timetable for tendering the NEPTS. Following this, NHS Sussex ICB conducted a single joint market engagement with Hampshire and the Isle of Wight, Frimley, Berkshire West, Oxfordshire, Buckinghamshire ICBs during Q3/Q4 2022. The market engagement process and subsequent feedback received from the market resulted in the surfacing of a number of new and ongoing risks to the Commissioner, principally: * The ongoing delay in the publication of the NEPTS National Review Further national recommendations and guidance for the future of NEPTS is expected during 2023 which is necessary to inform and shape our future services. * Post-COVID and ongoing system pressures Post-COVID and the ongoing system pressures have substantially changed the NEPTS conveyance model. It remains unclear when or whether it will be possible to return to a pre-covid 'normal' state or what to expect the 'new normal' to look like, from an operational delivery perspective. * Mobilisation Based on supply chain position for vehicle chassis and bodywork requirements, the majority of feedback requested mobilisation periods of between 9 and 12 months. The Commissioners are keen to ensure Providers have the best chance to bid for contracts and therefore the intention is to allow up to 12 months for the mobilisation period. The existing contract expires on 31/3/23 and following negotiations an agreement was reached to direct award a 2 year contract with Commissioners to South Central Ambulance Service NHS Foundation Trust (the incumbent supplier) for a contract running from 01/04/2023. This will allow NHS Sussex to undertake a full and proper procurement exercise to mitigate the risks that have been exposed. By awarding an additional contract of 2 years to the incumbent supplier NHS Sussex will have sufficient time required to incorporate the revised national documentation and guidance into the new service specification to benefit all eligible patients. Additionally this will allow NHS Sussex fully incorporate lessons learnt from the Covid-19 pandemic and long term changes to patient behaviours, activity and overall needs. The future tender process for the new NHS Sussex ICB Non-Emergency Patient Transport service is expected to commence during May 2023 with contract award during March 2024 and then mobilisation prior to contract commencement on 01/04/25.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-036a81
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003000-2023
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated without publication of a contract notice
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

34 - Transport equipment and auxiliary products to transportation

60 - Transport services (excl. Waste transport)

85 - Health and social work services


CPV Codes

34114122 - Patient-transport vehicles

34115200 - Motor vehicles for the transport of fewer than 10 persons

60000000 - Transport services (excl. Waste transport)

60130000 - Special-purpose road passenger-transport services

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£40,432,000 £10M-£100M

Notice Dates

Publication Date
31 Jan 20233 years ago
Submission Deadline
Not specified
Future Notice Date
1 Jan 2023Expired
Award Date
17 Jan 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Planned
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS SUSSEX INTEGRATED CARE BOARD
Additional Buyers

NHS BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST INTEGRATED CARE BOARD

NHS FRIMLEY INTEGRATED CARE BOARD

NHS HAMPSHIRE AND ISLE OF WIGHT INTEGRATED CARE BOARD

NHS SUSSEX INTEGRATED COMMISSIONING BOARD

Contact Name
Not specified
Contact Email
aelliott1@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
WORTHING
Postcode
BN11 1DJ
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ15 Berkshire East
Delivery Location
TLJ South East (England), TLJ2 Surrey, East and West Sussex

Local Authority
Windsor and Maidenhead
Electoral Ward
Old Windsor
Westminster Constituency
Windsor

Supplier Information

Number of Suppliers
1
Supplier Name

SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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