Tender

Provision of Sheltered Housing: Call Monitoring, Welfare Check Call and Responder service

READING BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

TenderUpdate

27 Sep 2022 at 10:28

Tender

23 Sep 2022 at 08:59

Summary of the contracting process

The Reading Borough Council is seeking proposals for the provision of an Alarm Receiving Centre (ARC) to provide emergency alarm monitoring, welfare check calls, and responder services in sheltered housing locations. This procurement process, named "Provision of Sheltered Housing: Call Monitoring, Welfare Check Call and Responder service," falls under the social work services category. The contract period is for an initial 2 years, with specific deadlines for submission and bid validity. The procurement method is an open procedure, allowing businesses to submit written bids. The key dates include the tender period ending on 5th October 2022 and the bid opening set for 13th October 2022.

This tender from the Reading Borough Council presents an opportunity for businesses in the social work services industry to compete for a contract providing vital monitoring and responder services to sheltered housing residents. Companies experienced in emergency response systems, welfare checks, and alarm monitoring services are well-suited to participate. The procurement process offers a clear timeline for submission and bid opening, providing transparency and opportunities for eligible businesses to contribute to the delivery of essential services within the community.

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Notice Title

Provision of Sheltered Housing: Call Monitoring, Welfare Check Call and Responder service

Notice Description

Proposals are invited for the provision of an Alarm Receiving Centre (ARC) to provide: - 24/7 emergency alarm (warden call) monitoring service - Daily welfare check calls - weekends, bank holidays and office closures- Site responder service across the portfolio within the sheltered housing service.We are seeking an interim 2-year support contract to commission an ARC. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include:* General Sheltered * Cedar Court Sheltered Extra Care scheme * Phoebe Cusden House.Each site within the sheltered housing service has a Tunstall Communical Connect system, and across the service there are 654 connections. RBC's detailed requirements are defined in the Specification at Schedule 1.

Lot Information

Lot 1

Proposals are invited for the provision of an Alarm Receiving Centre (ARC) to provide: - 24/7 emergency alarm (warden call) monitoring service - Daily welfare check calls - weekends, bank holidays and office closures- Site responder service across the portfolio within the sheltered housing service.We are seeking an interim 2-year support contract to commission an ARC. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include:* General Sheltered * Cedar Court Sheltered Extra Care scheme * Phoebe Cusden House.Each site within the sheltered housing service has a Tunstall Communical Connect system, and across the service there are 654 connections. RBC's detailed requirements are defined in the Specification at Schedule 1.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-036ad0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027018-2022
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85310000 - Social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Sep 20223 years ago
Submission Deadline
5 Oct 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
READING BOROUGH COUNCIL
Contact Name
Diane Palmer and Emily Chomicz
Contact Email
pchub@reading.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
READING
Postcode
RG1 2LU
Post Town
Reading
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
TLJ11 Berkshire

Local Authority
Reading
Electoral Ward
Abbey
Westminster Constituency
Reading Central

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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