Notice Information
Notice Title
HCC 09/22 - The Provision of an Out of Hours Call Handling Service
Notice Description
This is an award notice for The Provision of an Out of Hours Call Handling Service, and therefore the opportunity is closed.
Lot Information
Lot 1
Please see section V (award of contract) for further details. Hertfordshire County Council (the 'Council') has established a contract for the provision of an Out of Hours Call Handling Service. Please note that the value entered in V.2.4 is the amount available for the full contractOrganisations should be aware that due to the nature of the Services provided, the Contract shall be executed as a deed.
Options: Option to extend the contract for a further period or periods of up to a total of two (2) further years at the Council's sole discretion.
Renewal: This Contract will be reviewed at the end of the Contract period. The Contract may be extended for a further period or periods of up to a total of two (2) further years.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-036b06
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/000453-2023
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
64 - Postal and telecommunications services
79 - Business services: law, marketing, consulting, recruitment, printing and security
85 - Health and social work services
-
- CPV Codes
32540000 - Switchboards
32543000 - Telephone switchboards
64200000 - Telecommunications services
64211000 - Public-telephone services
64211100 - Local telephone services
64214200 - Telephone switchboard services
79512000 - Call centre
85321000 - Administrative social services
Notice Value(s)
- Tender Value
- £475,000 £100K-£500K
- Lots Value
- £475,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- £475,000 £100K-£500K
Notice Dates
- Publication Date
- 6 Jan 20233 years ago
- Submission Deadline
- 28 Oct 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 12 Dec 20223 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HERTFORDSHIRE COUNTY COUNCIL
- Contact Name
- Strategic Procurement Group
- Contact Email
- nicole.mccaffrey1@hertfordshire.gov.uk
- Contact Phone
- +44 01992588106
Buyer Location
- Locality
- HERTFORD
- Postcode
- SG13 8DE
- Post Town
- Stevenage
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH2 Bedfordshire and Hertfordshire
- Small Region (ITL 3)
- TLH26 North and East Hertfordshire
- Delivery Location
- TLH23 Hertfordshire CC
-
- Local Authority
- East Hertfordshire
- Electoral Ward
- Hertford Castle
- Westminster Constituency
- Hertford and Stortford
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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