Contract Timeline

Publication Date

14th January 2025 17:12:29 PM

Contract Summary

This Award Notice relates to the award of a contract the provision of User Services (US) , a managed service to be provided to the 3 Emergency Services (Police, Fire and Rescue and Ambulance) ("3ES") and other future users. 

Contract Details

Open Contracting ID

ocds-h6vhtk-037300

Publication Source

Find a Tender Service

Procurement Stage

Award, Contract

Procurement Method

Selective

Procurement Method Details

Competitive Dialogue

Procurement Category

Services

Tender Suitability

Framework / DPS

Contract Classification

CPV Code(s)

64200000

CPV Division(s)

64 - Postal and telecommunications services

Awarding Authority

SECRETARY OF STATE FOR THE HOME DEPARTMENT

Buyer Name

ESMCP User Services Commercial Lead

Buyer Email

esmcp_user_services@homeoffice.gov.uk

Buyer Phone

Buyer Address

The Emergency Services Mobile Communication Programme, 3rd Floor, Clive House, 70 Petty France,

London

SW1H 9EX

United Kingdom

Awarded Supplier(s)

Supplier Name(s)

IBM UNITED KINGDOM LIMITED

Contract Timeline

Publication Date

15th May 2023 11:04:33 AM

Tender Deadline

19th June 2023 14:00:00 PM   Expired

Contract Summary

Further to a Prior Information Notice (PIN) ref: 2022/S 000-027907 issued on 4 October 2022, the Secretary of State for the Home Department (the Authority) is undertaking this procurement to appoint a suitably capable and experienced provider of User Services for the Emergency Services Network (ESN). The information previously shared as part of the market engagement activity has now been superseded by the procurement and contract documentation issued in connection with this contract notice. Only the information shared pursuant to this contract notice should be relied upon by suppliers deciding whether to request to participate in this procurement The ESN will replace Airwave in the future as the main critical communications system for first responders across Great Britain. There are more than 300,000 emergency service users who will rely on the system we are creating for their own operational safety and the welfare of the British public. The Emergency Services Mobile Communication Programme (ESMCP) is responsible for delivering the programme and we need companies with high standards, who can work with us to provide the technical building blocks needed, and who believe in the significance of what we are creating in ESN. ESN will be provided by the User Services Supplier working in conjunction with other suppliers to the programme, principally the Mobile Services Supplier (currently EE). The Mobile Services Supplier provides the radio access network infrastructure and related services. The User Services Supplier is responsible for the following areas: Programme and project management delivery ·System integration, including the production of end-to-end designs and managing the integration of all systems and interfaces necessary to deliver ESN · Delivery of network and IT infrastructure as required for the User Services, including a dedicated dual 4G/5G SA mobile core network · Provision of a 3GPP-compliant solution for Mission Critical Services (MCX) supporting Mission Critical Push-to-Talk (MCPTT), Data (MCData) and Video (MCVideo) features · Specification and certification services for third-party devices and systems to connect to ESN · Provision of an enterprise mobility management service for ESN devices · Provision of customer support, including a self-service interface, billing and reporting services · Provision of service integration and service management, co-ordinating support from other ESN suppliers and managing end-to-end support for ESN User Services must be resilient by design and optimised to work over mobile networks. The MCX Services, which are core to the User Services, will provide prioritised group and individual voice, data and video communications over the 4G mobile network which is currently provided by EE (Mobile Services Supplier). This opportunity is to establish a contract for User Services for the ESN and will be operated in line with the Competitive Dialogue Procedure under the Public Contracts Regulations 2015 (Regulations) The procurement comprises a multi-stage procurement process that is intended to short list qualified bidders, via an assessment of responses to the Standard Selection Questionnaire (SQ), who will in turn be invited to participate in dialogue with the Authority and tender for the contract opportunity. The SQ document is provided on the Authority's e-sourcing portal and will be available to suppliers who sign the Non-Disclosure Agreement (NDA) and Ethical Walls Agreement (please see Section VI.3 below for detail on how to access this). Note the date & time in IV2.2/ IV2.3 relates to SQ closing. The evaluation panel shall evaluate the SQ responses using selection criteria detailed in the SQ document. A Descriptive Document (DD) which sets out the Authority's requirements will also be made available to suppliers who sign the (NDA & EWA).   The Authority intends to issue draft contractual documentation at a later stage in the procurement, as detailed in the SQ.

Contract Details

Open Contracting ID

ocds-h6vhtk-037300

Publication Source

Find a Tender Service

Procurement Stage

Tender

Procurement Method

Selective

Procurement Method Details

Competitive Dialogue

Procurement Category

Services

Tender Suitability

Framework / DPS

Contract Classification

CPV Code(s)

64200000

CPV Division(s)

64 - Postal and telecommunications services

Awarding Authority

SECRETARY OF STATE FOR THE HOME DEPARTMENT, PUBLIC SAFETY GROUP, EMERGENCY SERVICES MOBILE COMMUNICATIONS PROGRAMME (ESMCP

Buyer Name

ESMCP User Services Commercial Lead

Buyer Email

ESMCPsupplier@homeoffice.gov.uk

Buyer Phone

Buyer Address

Clive House,70 Petty France, London, SW1H 9EX

London

SW1H 9EX

United Kingdom

Contract Timeline

Publication Date

4th October 2022 16:29:52 PM

Contract Summary

Market Engagement for “User Services” Lot for the Emergency Services Network (ESN)   The Emergency Services Mobile Communications Programme (ESMCP) is a cross-government, multi-agency Programme sponsored by The Secretary of State for the Home Department to deliver the Emergency Services Network (ESN). ESN will deliver integrated critical voice and broadband data services to all three emergency services (3ES) and other users throughout Great Britain (England, Wales and Scotland). These services require a mobile communications network capable of providing the full coverage, resilience, security, and public safety functionality required by the 3ES. This Prior Information Notice (PIN) is to notify the market that the ESMCP plans to host supplier events and market sounding meetings to further develop its understanding of the current market for the ESN “User Services”. The exercise aims to inform and discuss its potential requirements with market participants, for the provision of “User Services” scope (https://ted.europa.eu/udl?uri=TED:NOTICE:133654-2014:TEXT:EN:HTML). The outcome will inform ESMCP decisions on the strategy and any new procurement activity. Any such decisions will be made solely at the Authority's discretion. This PIN does not bind the Authority in any way to commence a procurement exercise for the requirements. We may discontinue this market engagement exercise at any time. To register interest, please email ESMCPSupplier@homeoffice.gov.uk An on-line supplier briefing will be held on 20th October 2022 (10am – 1pm) this briefing will be relevant for user service providers as well as Mission Critical (MCX) solution providers. Prior to this on-line supplier briefing it will be necessary to complete a Non-Disclosure Agreement (NDA), the template will be sent to those who register their interest. All suppliers who have returned their Expressions of Interest (EOI) and signed the NDA will be given access to the online briefing. Following the on-line supplier briefing the Authority will make available key materials to assist in the Market Engagement process. As part of this Market Engagement activity, a Request for Information (RFI) will be published post the on- line supplier briefing session and will call for responses 16 working days following its publication. A second on-line supplier briefing will be held on 25th October 2022 (10am – 1 pm) focusing on Mission Critical Communications (MCX) Solution Suppliers. The Authority would be particularly interested in market participants who have experience of delivering and integrating complex applications within a telecommunications infrastructure and subsequent provision of enterprise grade customer support during the run phase. It is anticipated that this PIN will create interest in the marketplace. The Authority intends to enter into meetings on a 121 basis with suppliers that can demonstrate that they can meet the scope of the intended “User Services”. All questions asked and answered in 121 sessions will be anonymised and shared with all parties who have participated in market engagement. Suppliers will be neither advantaged nor disadvantaged by attending the event/responding to the questionnaire and all necessary documentation pertaining to the market engagement will be subsequently shared if a formal procurement is launched.  Following the 121s the Authority intends to hold a final supplier briefing session on 29th November 2022 time (TBC) however it reserves the right to extend the period of market engagement if necessary.

Contract Details

Open Contracting ID

ocds-h6vhtk-037300

Publication Source

Find a Tender Service

Procurement Stage

Planning

Procurement Method

N/A

Procurement Method Details

N/A

Procurement Category

Services

Tender Suitability

Framework / DPS

Contract Classification

CPV Code(s)

64200000

CPV Division(s)

64 - Postal and telecommunications services

Awarding Authority

SECRETARY OF STATE FOR THE HOME DEPARTMENT, PUBLIC SAFETY GROUP, EMERGENCY SERVICES MOBILE COMMUNICATIONS PROGRAMME (ESMCP

Buyer Name

ESMCP Commercial

Buyer Email

ESMCPsupplier@homeoffice.gov.uk

Buyer Phone

Buyer Address

Clive House, 70 Petty France

London

SW1H 9EX

United Kingdom