Notice Information
Notice Title
Southwark Emergency Support Scheme- Procurement of award distribution supplier
Notice Description
Southwark Council Local Support Team are looking to procure the services of a grant distribution provider for their Southwark Emergency Support Scheme, which provides urgent support to residents facing a crisis or emergency through the provision of essential goods or services. As part of its market investigation, the council are keen to hear from potential suppliers who are able to provide access to the full range of services (noted at Section ll.2.4 of the notice) through a single point of contact or online portal. Any suppliers responding will be asked to complete a short questionnaire to assist the council in this process. The closing date for completed questionnaires is 7 November 2022 This notice replaces an earlier notice which included incorrect contact details at section l.1
Lot Information
Lot 1
The council are looking to collaborate with an organisation who would be able to provide distribution and delivery of following as a minimum; -Food provision- delivery of food parcels/supermarket vouchers -Retail vouchers -Energy support vouchers/credit -Furniture and white goods -Essential household items -Cash awards Voucher based awards should be delivered electronically and redeemable at a wide range of easily accessible outlets/stores. Suppliers should be able to manage all orders, deliveries and returns of awarded goods directly with recipients. The supplier will be contacting award recipients on behalf of the council and as such would need to maintain high standards of customer service. Communication with recipients on delivery/redemption of their awards should be clear and easy to understand. The nature of the service is to support residents in urgent need so speed of delivery is of primary importance. As a minimum, the council would expect turnaround times in accordance with the timescales given below. Suppliers should have sufficient capacity to manage the volume of cases and peaks in demand. The council are looking to obtain value for money arrangements, services offering discounted rates or rebates will be preferential. It is essential that potential suppliers operate in full compliance with the Data Protection Act 2018 and the UK General Data Protection Regulation and be able to evidence appropriate data security systems for digital processing, should they be awarded the contract. Additionally, the council would expect any delivery drivers or installers visiting homes to be DBS checked. Prospective suppliers should have due regard to promotion and observance of the Care Act 2014 and the responsibility to follow the 6 safeguarding principles enshrined within this Act. Local Authorities have a statutory responsibility for safeguarding, it requires the council to make sure that people who live in their areas receive services that prevent their care needs from becoming more serious or delay the impact of their needs. The council would welcome contact from charity organisations or local employers who can add value to the local community. Timescales: Order type Despatch or Delivery to Recipient Pre-payment cards Within 2 working days Directly Supplied Goods (household items) Within 5 working days Groceries The next day following the day on which the order was processed Energy Voucher (PayPoint) The day on which the order was processed Cash Payment (PayPoint) The day on which the order was processed
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0377e9
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/030449-2022
- Current Stage
- Tender
- All Stages
- Planning, Tender
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
55 - Hotel, restaurant and retail trade services
-
- CPV Codes
55900000 - Retail trade services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 28 Oct 20223 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 6 Jan 2023Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LONDON BOROUGH OF SOUTHWARK
- Contact Name
- Natasha Keeys
- Contact Email
- natasha.keeys9@southwark.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- SE1 2QH
- Post Town
- South East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI44 Lewisham and Southwark
- Delivery Location
- TLI London
-
- Local Authority
- Southwark
- Electoral Ward
- London Bridge & West Bermondsey
- Westminster Constituency
- Bermondsey and Old Southwark
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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