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Support of Applications on the OutSystems Platform

Social Security Scotland

This public procurement record has 7 releases in its history.

Award

05 Jun 2025 at 14:11

Award Notice
Award

20 Apr 2023 at 10:49

Award Notice
TenderUpdate

20 Jan 2023 at 09:43

Tender Notice
TenderUpdate

20 Jan 2023 at 09:20

Tender Notice
Tender

20 Jan 2023 at 08:48

Tender Notice
Tender

18 Nov 2022 at 12:10

Tender Notice
Planning

27 Oct 2022 at 12:50

Planning Notice
Summary of the contracting process

Social Security Scotland has awarded a contract valued at £1,000,000 for the provision of IT services, specifically 3rd line support for applications on the OutSystems platform. This contract, under the Dynamic Purchasing System framework, is awarded to Fujitsu Services Limited and marks the completion of a procurement process for services in the information technology sector (CPV code: 72000000). The procurement process utilised an open procedure, ensuring transparency and opportunity for competition. Social Security Scotland, based in Dundee, UK, led the procurement and awarded the contract on 26th September 2023, with the services to be delivered in the UKM region. The award for this procurement was facilitated through an open procurement method, demonstrating compliance with legal frameworks and encouraging fair competition within the IT consultancy, software development, and support industry.

This tender opportunity presented by Social Security Scotland represents a significant chance for businesses operating in the IT support and software development sectors to expand their client base and grow their operations. By securing a position in such procurement processes, companies like Fujitsu Services Limited are enabled to provide high-value services and foster partnerships in the public sector. Businesses with experience in digital support and those that can deliver high-quality IT solutions would find these kinds of contracts particularly beneficial. Companies should focus on building robust capabilities in client-side support, application maintenance, and continuous improvement services to compete effectively in future tenders of this nature. This procurement highlights the value of large-scale public sector contracts in driving business growth and innovation within the IT industry.

How relevant is this notice?

Notice Information

Notice Title

Support of Applications on the OutSystems Platform

Notice Description

This Contract is to provide 3rd line support to the Purchaser's Chief Digital Office in respect of applications supported by the Purchaser on the OutSystems Platform.

Lot Information

Projects

This Contract is to provide 3rd line support to the Purchaser's Chief Digital Office in respect of applications supported by the Purchaser on the OutSystems Platform

Options: The value of 1000000GBP in this notice is based on 4 years at the indicative 250000GBP maximum annual value. The contract does enable the Purchaser potentially to spend beyond this value during the contract.

Renewal: This DPS is expected to run for a period of four years until January 2027. There are no time limit restrictions on a DPS and Social Security Scotland reserve the right to shorten, terminate or extend the operation of the DPS at any time

Digital Resources

Resources for a specific output to support the following areas - Support, Maintenance, Application Development, Client Side Support and Continuous Improvement on the OutSystems platform. The anticipated services and/or role profile include (but not limited to) the following: Digital Specialists Quality Assurance Network Advice Specialists Project/Programme Managers UX/UI Dev Ops Business Analysts User Researchers Software Engineers Data Analytical Specialists Solutions Architect Technical Architect Security Architect Testing Specialist Pen Testing Specialists Lot 2 - Relevant experience of providing resources for a specific piece of work for development and deployment of applications and or support and maintenance on OutSystems Platform - 2 examples 350 words per example Suppliers must have at least 12 months experience delivering the types of services within this lot. Please provide details about the services you can provide under this lot including at least 2 relevant case study examples from the last 3 years. Examples from public and/or private sector may be provided. Please try and be as clear and concise as possible and preferably within 2 sides of text on the relevant case study evidence form. Do not include hyperlinks or embed files to this response and ensure acronyms are explained in full. Note: at least two case study examples are required for each lot. A copy of the case study evidence form can be found at section 4C.1.2 of the Single Procurement Document (SPD) Scotland within Public Contracts Scotland - Tender (PCS-T). The form should be downloaded, populated with relevant case study examples and uploaded. Suppliers should be aware there is not a requirement to provide all services within this lot, applications can be submitted for discrete elements of the services.

Renewal: This DPS is expected to run for a period of four years until January 2027. There are no time limit restrictions on a DPS and Social Security Scotland reserve the right to shorten, terminate or extend the operation of the DPS at any time.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-037cb2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030271-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72222300 - Information technology services

72223000 - Information technology requirements review services

72267100 - Maintenance of information technology software

72267200 - Repair of information technology software

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
£8,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,000,000 £1M-£10M

Notice Dates

Publication Date
5 Jun 20251 years ago
Submission Deadline
19 Jan 20275 months to go
Future Notice Date
7 Nov 2022Expired
Award Date
26 Sep 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
January 2027

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Social Security Scotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DUNDEE
Postcode
DD1 4BF
Postcode Area
Dundee
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM Scotland
Local Authority
Dundee City
Electoral Ward
West End
Westminster Constituency
Dundee Central

Supplier Information

Number of Suppliers
1
Supplier Name

Fujitsu Services Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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