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Data Fixes & IT Solution

Scottish Qualifications Authority

This public procurement record has 8 releases in its history.

Award

22 Sep 2026 at 11:10

Award Notice
AwardUpdate

15 Jul 2026 at 15:06

Award Notice
Award

12 May 2026 at 13:28

Award Notice
AwardUpdate

15 Jan 2026 at 15:39

Award Notice
Award

20 Sep 2024 at 12:09

Award Notice
Award

12 Sep 2023 at 11:54

Award Notice
Tender

01 Mar 2023 at 16:48

Tender Notice
Planning

04 Nov 2022 at 16:41

Planning Notice
Summary of the contracting process

Qualifications Scotland procured digital technology services across Scotland under the “Data Fixes & IT Solution” requirement. The scope covers database software development and wider IT consultancy, including application-code changes to fix known problems with user requests and card issuing, plus data-fix work whose need was expected to reduce as underlying causes were resolved. The wider arrangement also covers digital technology resources for public bodies, such as developers, architects, analysts, project managers, engineers and data specialists; ICT training delivered in classrooms or remotely; and cyber-security services including penetration testing, security architecture, risk assessment, compliance, incident response, testing and digital forensics. The buying organisation is Qualifications Scotland, with services potentially supporting Scottish public bodies through the arrangement.

This procurement has reached the award stage. It used a selective restricted procedure through an open dynamic purchasing system, with electronic submissions and English-language responses. Lot 1, Digital Technology Projects and Services, has an active award to Quorum Network Resources Ltd, with a contract value of £324,000 and a contract signed on 18 September 2026; its stated duration is 2,160 days. The record also marks Lot 1 as cancelled. Lots 2 to 4 cover Digital Technology Resources, Digital Training Services and Cyber Security Services, each with a stated duration of 1,440 days and no renewal. Lot 1 was evaluated on project management, value for money, proposed processes, service support and development, fair work practices and price. Lots 2 to 4 used technical quality and price, with technical weighting ranging from 40% to 80% and price from 20% to 60%.

The award indicates demand for suppliers able to deliver practical digital technology work for a Scottish public-sector buyer, particularly application development, database and data remediation, digital delivery and support. A credible competitor for future requirements would need demonstrable experience of comparable projects, with two detailed examples of relevant services or projects and named, qualified staff. Useful professional credentials include Agile approaches such as Scrum, DSDM, XP or Kanban, alongside PRINCE2 and ITIL where relevant. The arrangement also favours firms able to provide varied technical resources, ICT trainers and cyber-security specialists, including penetration testing, security architecture, risk management, audit, incident response and digital forensics. Suppliers must be able to meet tax-compliance requirements, maintain public liability, employers’ liability and professional indemnity insurance, and provide management information for call-off work.

How relevant is this notice?

Notice Information

Notice Title

Data Fixes & IT Solution

Notice Description

Qualifications Scotland requires the provision of three services over the life of the contract, however, it should be noted that for the data fixes, there is an expectation that the number required will diminish over the life of the contract as the Application code work is completed and the root causes are identified and fixed. The Application code work will be a priority, one-off piece of work to address known issues with the processing of user requests and the issuing of cards

Lot Information

Digital Technology Projects and Services

Qualifications Scotland requires the provision of three services over the life of the contract, however, it should be noted that for the data fixes, there is an expectation that the number required will diminish over the life of the contract as the Application code work is completed and the root causes are identified and fixed. The Application code work will be a priority, one-off piece of work to address known issues with the processing of user requests and the issuing of cards

Options: Application Code Work & Digital Cards / E-wallets

Digital Technology Resources

The Digital Technology Resources Lot will provide resource skills and expertise in support of digital technology projects or services provided by Public Bodies. Resources will typically assist with the delivery of digital technology requirements and will be commissioned to deliver specific objectives and tasks. The nature of digital technology resources typically required is diverse and some examples (non-exhaustive list) are; digital specialists, project & programme managers, user researcher, digital service design, business analysts, system designer, solutions architect, data architect, data modeller, product manager, systems developer, quality assurance analyst, web operations engineer, senior software engineer, network engineers/specialists, infrastructure engineers, test engineers data and analytics specialists and data scientists. To assess your suitability for Lot 2 you will be asked to provide information on 2 separate examples of services or projects your company has undertaken. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 500 words per example. The purpose of the examples is to demonstrate evidence of your capability in the delivery of Digital Technology Resources similar to those listed above. Responses must be provided in Part 4C - (Technical and professional ability) question 4C.1.2 of the SPD Document. Participants must complete and attach the experience template provided. Anonymised details will not be accepted. Participants should also provide details of any professional qualifications or accreditations (if appropriate) e.g. Agile (SCRUM, DSDM, XP, Kanban) Prince2 and ITIL. Details of your experience and professional qualifications should be provided in question 4C.6 of the SPD. This is required for information only. No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to in the lot descriptions.

Digital Training Services

The Digital Training Services Lot will provide 3rd party ICT training services and support for Public Bodies. The nature of services and resources typically required is diverse and some examples (non-exhaustive list) are; off the shelf ICT training courses such as PRINCE2, Agile, Lean, etc. This could also include bespoke ICT training development for internal systems or an end to end service such as training requirements gathering, training strategy development and implementation. Individual trainers and training services such as "train the trainer" or Agile coaching are also included in scope. The services can be delivered in a classroom setting or remotely depending on the requirements. Training services or courses not related to ICT or Digital Technology are out of scope of this DPS. To assess your suitability for Lot 3 you will be asked to provide information on 2 separate examples of services or projects your company has undertaken. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 500 words per example. The purpose of the examples is to demonstrate evidence of your capability in the delivery of Digital Training Services similar to those listed above. Responses must be provided in Part 4C - (Technical and professional ability) question 4C.1.2 of the SPD Document. Participants must complete and attach the experience template provided. Anonymised details will not be accepted. Participants should also provide details of any professional qualifications or accreditations (if appropriate) e.g. Agile (SCRUM, DSDM, XP, Kanban) Prince2 and ITIL. Details of your experience and professional qualifications should be provided in question 4C.6 of the SPD. This is required for information only. No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to in the lot descriptions.

Cyber Security Services

Cyber Security Services Lot will provide cyber security services and resources that will aim to support digital and cyber resilience for public bodies. The nature of services and resources typically required is diverse and some examples (non-exhaustive list) are; Cyber Security Specialists, Cyber Security services such as:- Penetration Testing, Cyber Security training and Assessment, Security Architecture Services, Risk Assessment and Management Services, Audit Review & Compliance, Incident Management & Response, Security Testing and Digital Forensics. The scope of this Lot will focus on the supply of services and resources assisting the delivery of cyber resilience. Cyber resilience services and resources will also likely involve: providing expert advice; recommendations; training; or systems testing and assessment. To assess your suitability for Lot 4 you will be asked to provide information on 2 separate examples of services or projects your company has undertaken. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 500 words per example. The purpose of the examples is to demonstrate evidence of your capability in the delivery of Cyber Security Services similar to those listed above. Responses must be provided in Part 4C - (Technical and professional ability) question 4C.1.2 of the SPD Document. Participants must complete and attach the experience template provided. Anonymised details will not be accepted. Participants should also provide details of any professional qualifications or accreditations (if appropriate) e.g. Agile (SCRUM, DSDM, XP, Kanban) Prince2 and ITIL. Details of your experience and professional qualifications should be provided in question 4C.6 of the SPD. This is required for information only. No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to in the lot descriptions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-037f60
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089507-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

CPV Codes

64200000 - Telecommunications services

71242000 - Project and design preparation, estimation of costs

71316000 - Telecommunication consultancy services

72000000 - IT services: consulting, software development, Internet and support

72212610 - Database software development services

72212931 - Training software development services

72224000 - Project management consultancy services

72224100 - System implementation planning services

79421200 - Project-design services other than for construction work

80500000 - Training services

80531200 - Technical training services

80533000 - Computer-user familiarisation and training services

80533100 - Computer training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,331,468 £1M-£10M

Notice Dates

Publication Date
22 Sep 20261 months ago
Submission Deadline
31 Mar 20276 months to go
Future Notice Date
12 Dec 2022Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Qualifications Authority
Additional Buyers

Scottish Government

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MIDLOTHIAN
Postcode
EH22 1FD
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM11 East Lothian and Midlothian
Delivery Location
TLM Scotland
Local Authority
Midlothian
Electoral Ward
Dalkeith
Westminster Constituency
Midlothian

Supplier Information

Number of Suppliers
5
Supplier Names

Storm ID Ltd

Cruise Technologies Limited

Capgemini UK plc

Sword IT Solutions

Quorum Network Resources Ltd

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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