Notice Information
Notice Title
ArtsXchange_and_Mikardo High School_ICT_Tender_2022
Notice Description
This tender opportunity is to provide a fully managed ICT support service to 2 sites within the T4 Academy Trust. Helpdesk Support & Ticket System Provide the T4 Education Settings (London) with full access to a helpdesk for support requests. This will allow for the logging of support tickets plus escalation of support requests. Any subsequent request or follow up is allocated to the appropriate ticket ensuring a continuous string of information. Open and closed tickets can be checked and reported on as required to ensure that service levels are being adhered to the T4 Education Settings (London) can log critical issues for immediate attention (such as network failure, server failure, wireless failure) which will trigger support escalation for emergency response. Please view full Spec within the tender pack. Contact Mike Newell (Managing Director at Procurement for schools) for further information regarding this tender at mnewell@procurementforschools.com
Lot Information
Lot 1
This tender opportunity is to provide a fully managed ICT support service to 2 sites within the T4 Academy Trust. Helpdesk Support & Ticket System Provide the T4 Education Settings (London) with full access to a helpdesk for support requests. This will allow for the logging of support tickets plus escalation of support requests. Any subsequent request or follow up is allocated to the appropriate ticket ensuring a continuous string of information. Open and closed tickets can be checked and reported on as required to ensure that service levels are being adhered to the T4 Education Settings (London) can log critical issues for immediate attention (such as network failure, server failure, wireless failure) which will trigger support escalation for emergency response. Please view full Spec within the tender pack. Contact Mike Newell (Managing Director at Procurement for schools) for further information regarding this tender at mnewell@procurementforschools.com
Renewal: 2 year extension (1+1) options available.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0384d3
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/032459-2022
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72600000 - Computer support and consultancy services
72610000 - Computer support services
72611000 - Technical computer support services
72700000 - Computer network services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 16 Nov 20223 years ago
- Submission Deadline
- 30 Nov 2022Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 1 Jan 2023 - 31 Dec 2026 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- PROCUREMENT FOR SCHOOLS LTD
- Contact Name
- Not specified
- Contact Email
- mnewell@procurementforschools.com
- Contact Phone
- +44 7557977839
Buyer Location
- Locality
- LONDON (GREATER)
- Postcode
- EC1V 0BP
- Post Town
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI43 Haringey and Islington
- Delivery Location
- TLI43 Haringey and Islington
-
- Local Authority
- Islington
- Electoral Ward
- Bunhill
- Westminster Constituency
- Islington South and Finsbury
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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