Notice Information
Notice Title
Property Services Consultancy Project - Stock conditioning Surveying
Notice Description
MTVH desires to have a proactive relationship with the supplier, ensuring a timely, effective, and accurate service. Monitoring the performance of the supplier and assessing the health of the working relationship are key requirements, with a twofold purpose: *To ensure that the supplier is meeting the performance criteria, e.g., the service levels and quality, defined in the contract *To develop a collaborative approach when identifying service improvement opportunities that benefit our residents Account management is therefore valued very highly. Some requirements for MTVH of this include: *A dedicated account manager operating as a single point of contact for MTVH, who will allocate work out proactively across the various teams within their organisation *Team charts provided to MTVH, so we are aware of the different teams and their members across, e.g., Stock Condition, roof drone surveys etc. *A dedicated telephone line for Stock Condition surveys *Ensure the use of mobile devices is possible for any survey *A live central file/shared file/spreadsheet or PowerBi dashboard equivalent, so information can be accessed quickly, and residents' queries can be answered promptly *Effectively work with MTVH's existing asset management software Promaster and Keystone and new Northgate (NEC) *Clear and logical process agreed upon regarding 'no access' to properties *Fortnightly/monthly operational meetings with key personnel consistently attending and updating clients live project spreadsheet on a regular basis *Quarterly Supplier Relationship Management (SRM) meetings with wider organisational stakeholders
Lot Information
Lot 1
MTVH desires to have a proactive relationship with the supplier, ensuring a timely, effective, and accurate service. Monitoring the performance of the supplier and assessing the health of the working relationship are key requirements, with a twofold purpose: *To ensure that the supplier is meeting the performance criteria, e.g., the service levels and quality, defined in the contract *To develop a collaborative approach when identifying service improvement opportunities that benefit our residents Account management is therefore valued very highly. Some requirements for MTVH of this include: *A dedicated account manager operating as a single point of contact for MTVH, who will allocate work out proactively across the various teams within their organisation *Team charts provided to MTVH, so we are aware of the different teams and their members across, e.g., Stock Condition, roof drone surveys etc. *A dedicated telephone line for Stock Condition surveys *Ensure the use of mobile devices are used for any survey *A live central file/shared file/spreadsheet or PowerBi dashboard equivalent, so information can be accessed quickly, and residents' queries can be answered promptly *Effectively work with MTVH's existing asset management software Promaster and Keystone and new Northgate (NEC) *Clear and logical process agreed upon regarding 'no access' to properties *Fortnightly/monthly operational meetings with key personnel consistently attending and updating clients live project spreadsheet on a regular basis *Quarterly Supplier Relationship Management (SRM) meetings with wider organisational stakeholders The primary scope of services includes: 1.Completing an annual stock condition survey programme of 57,094 units - 1/5th every year (dwellings, flats, maisonettes and other), comprising of 3,791 blocks. 2.Providing and maintaining an up-to-date report detailing the methodology and quality control measures followed during the collation and validation of stock condition dates. 3.Providing on request a summary report detailing the findings of the stock condition survey commissions to demonstrate outcomes and validation. 4.Completing stock condition surveys of vacant blocks and dwellings on newly developed properties before occupation. 5.Maintaining IT hardware and software to the required specification to maintain the capability of completing stock condition survey programmes and the transfer of data to MTVH systems. 6.To install an IT interface with MTVH New Asset Management Database (Currently using Promaster/Keystone which will be integrated into Northgate NEC) to allow for real-time data transfer of information. This option will be explored with the winning bidder to improve data transfer, reduce administration, and achieve efficiencies. 7.Carrying out the roof drone surveys and producing reports and recommendations including images.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03919b
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/035555-2022
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
70 - Real estate services
71 - Architectural, construction, engineering and inspection services
-
- CPV Codes
70333000 - Housing services
71315200 - Building consultancy services
71315300 - Building surveying services
Notice Value(s)
- Tender Value
- £6,000,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 Dec 20223 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 23 Jan 2023Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- METROPOLITAN HOUSING TRUST LIMITED
- Contact Name
- Jumaa Sudi
- Contact Email
- jumaa.sudi@mtvh.co.uk
- Contact Phone
- +44 2035353535
Buyer Location
- Locality
- LONDON
- Postcode
- N14 6PW
- Post Town
- North London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI5 Outer London - East and North East
- Small Region (ITL 3)
- TLI54 Enfield
- Delivery Location
- TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
-
- Local Authority
- Enfield
- Electoral Ward
- Southgate
- Westminster Constituency
- Southgate and Wood Green
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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