Provision of a Digital Mental Health Support Service for Young People in Berkshire West on behalf of Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board

NHS Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board

This public procurement record has 2 releases in its history.

Award

12 May 2023 at 13:01

Tender

16 Jan 2023 at 16:28

Summary of the contracting process

The NHS Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board has completed the procurement process for a Digital Mental Health Support Service for Young People in Berkshire West. The service aims to cater to young people aged 11-17 in the region, with services commencing on 1 July 2023. The contract term is set for an initial year with an option to extend for up to three more years, with a total contract value of £560,000. The procurement process was managed by NHS South, Central and West Commissioning Support Unit on behalf of the NHS Commissioners.

This tender presents an opportunity for businesses providing digital mental health support services to engage with the NHS and expand their operations. Companies experienced in delivering secure and moderated digital solutions to empower young people to manage their mental wellbeing effectively would be well-suited for this opportunity. In addition, providers offering integrated services aimed at enhancing emotional wellbeing and mental health intervention in young populations are likely to find this tender a strategic growth prospect for their business.

How relevant is this notice?

Notice Title

Provision of a Digital Mental Health Support Service for Young People in Berkshire West on behalf of Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board

Notice Description

Buckinghamshire, Oxfordshire & West Berkshire (BOB) Integrated Care Board (ICB) have awarded a Digital Mental Health Support Service for Young People in Berkshire West. The commissioner sought an experienced provider who will deliver a service to young people who live or go to school in Berkshire West aged 11-17 years (up to the 18th birthday). The service will adopt a no wrong door policy. Any young person under the age of 11 years (not yet had their 11th birthday) or aged 18 years and over will be signposted to more appropriate services. The contract term will be for an initial term of one year, with an option to extend for a further three years in one year increments at the sole discretion of the Commissioner and subject to funding being made available. The Commissioner has a maximum budget of PS140,000 per annum and a total contract value of PS560,000. Services are scheduled to commence on 1 July 2023 for an initial period of one year with the option to extend for a further three years (1+1+1). This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Lot Information

Lot 1

Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board have awarded a contract for a Digital Mental Health Support Service for Young People in Berkshire West. The online services will be up and running by the start of the contract on 1st July 2023. The service is for young people who live or go to school in Berkshire West aged 11-17 years (up to the 18th birthday). The service will adopt a no wrong door policy. Any young person under the age of 11 years (not yet had their 11th birthday) or aged 18 years and over will be signposted to more appropriate services. Children whose needs are deemed too complex for direct work with the Digital Service criteria will be signposted to a more appropriate service. The Digital Service will work with the CYP/Family/Carer to find the most suitable service, likely to be CAMHS. The service will provide secure and moderated digital tools created in collaboration with young people and which are appropriately integrated with family, educational and clinical intervention. The tools will consist of, as a minimum, a secure, moderated website, an App (with iOS and Android functionality) and a range of moderated forums to offer young people an appropriate first point of entry including: - chat function for a young person to 'speak' to someone, including supportive peers; - a messaging function for young people to contact the service; - live discussion groups - run by professionals and with all comments moderated, to enable groups of young people to interact with each other in a safe environment; - step-up options which will support young people experiencing, or at risk of deteriorating emotional health and wellbeing with the ability to connect with a qualified clinician via digital option to prevent levels of distress rising; - evidence-based practice including brief psychological interventions carried out by trained professionals; - Activities on the site for young people to download; - A social media presence. The digital tools will provide comprehensive and safe digital solution and tools that are young person-friendly which empower young people to take control of their mental health and wellbeing. The online portal will be available 7 days a week 365 days a year with the chat function that is available at appropriate time for these age groups. The service will : - Be fully integrated, through building strong working relationships with: Schools (notably head teachers, nominated pastoral leads, child protection leads, MHSTs, school nurses and any existing counselling provider in schools), Community-based young people's counselling services, Primary Care, Youth services, Children's services (inc. social care and early help), Health, CAMHS crisis services. - Work in close partnership with other services to ensure the appropriate level of access and the appropriate level of emotional wellbeing and mental health intervention for children and young people. - Ensure that pathways are in place for follow on referral work, signposting and to work closely with education (schools and Local Authorities), the CAMHS provider, urgent and emergency care, to develop effective service pathways. - Have clear safeguarding protocols in place and work closely with the Local Authorities, BHFT and IBC Berkshire West to implement effective safeguarding and child protection procedures and referral processes. - Use recognised assessment tools and outcomes measures with CYP using the service. - Provide effective management and clinical oversight to the online services. - Provide a trained qualified workforce experienced in working with CYP. - Ensure that there are clearly established and followed pathways to all relevant local services. - Ensure the service is developed in participation with children and young people. - Offer a range of local promotion opportunities to a range of key stakeholders i.e. schools to facilitate awareness, engagement, uptake and evaluation. - Develop a communications and engagement plan in collaboration with the ICB and local authorities ensuring this is co-designed with Berkshire West partners. - Proactively target those children and young people in the Getting Advice and Getting Help quadrants of Thrive, with a particular focus on those young people who are hard to engage. The contract commences on 1 July 2023 for an initial period of one year with the option to extend for a further three years (1+1+1). This process is being managed by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the ICB.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0397f7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013591-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£530,410 £500K-£1M

Notice Dates

Publication Date
12 May 20233 years ago
Submission Deadline
15 Feb 2023Expired
Future Notice Date
Not specified
Award Date
4 Apr 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board
Additional Buyers

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
OX4 6LB
Postcode Area
Oxford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
TLJ1 Berkshire, Buckinghamshire and Oxfordshire

Local Authority
Oxford
Electoral Ward
Littlemore
Westminster Constituency
Oxford East

Supplier Information

Number of Suppliers
1
Supplier Name

MeeToo Education trading as Tellmi

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...