Notice Information
Notice Title
Welfare Benefits, Debt and Budgeting Advice Services
Notice Description
Torus is looking to appoint a suitably experienced supplier to provide Welfare Benefits, Debt and Budgeting Advisory Services to Torus Tenants and their households.
Lot Information
Lot 1
Torus are looking to appoint a suitably experienced supplier to provide Welfare Benefits, Debt and Budgeting Advisory Services to Torus Tenants and their households. This service is currently carried out by a mix of our in-house Financial Inclusion Team and outsourced contract. Prevention, education and awareness campaigns for staff and customers also need to be part of the provision, especially when there is a change to benefits or new legislation which will impact customers. Monthly update bulletins of any changes to welfare reform and debt will be required to share with Torus colleagues and stakeholders. Torus' customers comprise of individuals and families who need help with welfare benefits advice, debt advice and budgeting advice. 20% are customer self-referrals via Torus' contact centre or website, whilst the majority i.e. 80% of referrals are received from staff members within the wider Torus Group or by staff from partner agencies working with Torus customers. For the first two years of the contract there will be approximately 3,500 referrals per annum, split between welfare benefits advice, debt advice and budgeting advice. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/A9BG7T635Z
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03a1a5
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/003003-2023
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
75 - Administration, defence and social security services
-
- CPV Codes
75310000 - Benefit services
Notice Value(s)
- Tender Value
- £1,160,000 £1M-£10M
- Lots Value
- £1,160,000 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 31 Jan 20233 years ago
- Submission Deadline
- 2 Mar 2023Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TORUS62 LIMITED
- Contact Name
- Kate Ryan
- Contact Email
- kate.ryan@wearetorus.co.uk
- Contact Phone
- +44 1744417842
Buyer Location
- Locality
- ST HELENS
- Postcode
- WA9 1LD
- Post Town
- Warrington
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD7 Merseyside
- Small Region (ITL 3)
- TLD71 East Merseyside
- Delivery Location
- TLD North West (England)
-
- Local Authority
- St. Helens
- Electoral Ward
- Peasley Cross & Fingerpost
- Westminster Constituency
- St Helens South and Whiston
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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