Award

The Provision of an Engagement Monitoring Software Solution

UNIVERSITY OF SOUTHAMPTON

This public procurement record has 2 releases in its history.

Award

30 May 2023 at 14:07

Tender

03 Feb 2023 at 14:53

Summary of the contracting process

The University of Southampton has awarded a contract for "The Provision of an Engagement Monitoring Software Solution" to SEATS SOFTWARE LIMITED. The procurement process was conducted as an Open procedure, with a contract period of five years. The project involves implementing a cloud-based SaaS solution for monitoring student engagement across the university. The solution is required to integrate with various university systems and meet visa compliance reporting requirements. The contract value is 809,995 GBP, with an award date of 2023-05-05.

This tender by the University of Southampton presents an opportunity for software companies specialising in engagement monitoring solutions to compete. Businesses offering cloud-based SaaS solutions and experience in the education sector would be well-suited to participate. The contract duration of five years, with potential extensions, offers stability and long-term partnership opportunities for successful suppliers. By meeting the university's requirements, suppliers can contribute to enhancing student engagement and academic monitoring capabilities at the institution.

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Notice Title

The Provision of an Engagement Monitoring Software Solution

Notice Description

The University would like to be able to monitor the academic engagement of students, whilst partaking in academic activities on campus, off campus or academic activities whilst working online. Monitoring academic engagement has also been introduced as part of the new immigration system on 5 October 2020 by the Home Office (UKVI). The new academic engagement policy requires sponsors (University of Southampton) to ensure that all sponsored students are academically engaged for the entirety of their course, including activities they consider would indicate academic engagement such as: * Attending required lectures, seminars, or tutorials * Undertaking required laboratory work * Undertaking research or fieldwork * Submitting essays, assignments and attending examinations The monitoring needs to be simple for students to use and give visibility to the student of academic engagement information being collected. The university needs to be able collect the data required, use appropriate technology and to be able to report on the data quickly and efficiently. Our plan is to have the appropriate, technological solution in place for September 2023.

Lot Information

Lot 1

To implement a new engagement monitoring system for all students across the university to ensure that the data which is collected is consistent across all faculties and schools and it is fully inclusive. The system would need to: * Be a cloud-based SaaS solution. * Have an end-to-end solution operating over Wi-Fi or Mobile Data connections requiring no hardware such as beacons or card readers. * Be accessible from mobile device, tablet or laptop or university owned device. * Have the ability for staff to manually amend the record where students do not have any IT device access for the class. * Be compliant with Student visa/Tier 4 reporting requirements and have recent proven acceptance from the Home Office. * Integrate with other University systems such as student records, timetabling, VLE, Lecture Capture, Library Management, Reading list software, Blackboard and MS365. * Provide a comprehensive range of reports which can be used in visualisations for different audiences such as Student Hub, Visa Compliance, Student Engagement. * Must be able to record several university attendance parameters such as attended/absent/late/left early/not required. * Have notifications feature to highlight low attendance of a student. * Able to produce data to enable an email to be sent from the system or from the University CRM. * Able to extract attendance data from the system to use as part of institutional workflows. * Ability to add 'adhoc' events directly into the system. * Be currently used by several UK Universities with a proven track record of providing user groups. * Be continually developed to adapt to the changing needs of the University. * Ensure that the University has sufficient oversight of student attendance to instigate an early warning system for unauthorised absent students. Procurement Process: This procurement process was being conducted as an Open procedure. Contract Period: five years - this will be the maximum contract period, including any potential extensions; an initial contract period of three (3) years with an option to extend by a further two (2) 12 month periods subject to satisfactory performance and at the discretion of the University. Additional information: Lots: This contract is NOT suitable for splitting into lots. The risk of dividing the requirement into Lots would render the execution of the contract excessively technically difficult, not cost effective and would undermine proper execution of the contract.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03a2db
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015274-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

31 - Electrical machinery, apparatus, equipment and consumables; lighting

48 - Software package and information systems


CPV Codes

31711310 - System for recording attendance

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
£500,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£809,995 £500K-£1M

Notice Dates

Publication Date
30 May 20232 years ago
Submission Deadline
6 Mar 2023Expired
Future Notice Date
Not specified
Award Date
4 May 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
This is likely to be re-procured in 2029

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF SOUTHAMPTON
Contact Name
Not specified
Contact Email
procurement@soton.ac.uk
Contact Phone
+44 2380595000

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO17 1BJ
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
TLJ32 Southampton

Local Authority
Southampton
Electoral Ward
Portswood
Westminster Constituency
Southampton Test

Supplier Information

Number of Suppliers
1
Supplier Name

SEATS SOFTWARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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