ScotlandsPeople Website Services

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    "id": "ocds-h6vhtk-03a2dd-2023-12-07T14:19:13Z",
    "date": "2023-12-07T14:19:13Z",
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    "description": "Community Benefits Statement: The successful Service Provider has provided a Community Benefit statement which outlines their approach for delivering Community Benefits. In summary, they have committed through the life of the contract to provide Educational Support Initiatives, Community Enhancement, Supply Chain Development and Case Studies. (SC Ref:752507)",
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        "id": "17/04/25",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
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        "title": "ScotlandsPeople Website Services",
        "status": "complete",
        "classification": {
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            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
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        "mainProcurementCategory": "services",
        "description": "The successful Service Provider for the ScotlandsPeople Website will: Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution. Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their 'Timeline' functionality. Undertake the design and development of the new service from December 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date. Widen the customer base and usage through strong positive engagement, publicity and marketing.",
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                "description": "The successful Service Provider for the ScotlandsPeople Website will: Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution. Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their 'Timeline' functionality. Undertake the design and development of the new service from December 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date. Widen the customer base and usage through strong positive engagement, publicity and marketing. The ScotlandsPeople website will help develop digital services for NRS in the following ways: Delivery of new record releases online Digital services allow wider access More efficient delivery of service, supporting a shift from paper to digital delivery and develop public dissemination of born-digital records Online access to digitised records allows online sales of certificates and extracts from statutory and other records which increases revenue The services provided will include: Service migration including data and customer accounts, hosting & infrastructure, managing a cloud environment, support services, data & integration, transaction & eCommerce services, website analytics, digital marketing, customer communications.",
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                    "minimum": "4C.1.2 - Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services as described in part II.2.4 of the Find a Tender Service Contract Notice or the relevant section of the Site Notice. In answering question 4C.1.2 please also describe your experience of eliminating discrimination and promoting equality in both your own practices and those of your sub-contractors, including details of any specific steps taken in the design of services to increase accessibility and ensure inclusiveness. 4C.4 - If bidders intend to use a supply chain to deliver the requirements detailed in the Contract Notice, they should confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. This will include confirmation that they have the systems in place to pay subcontractors through the supply chain promptly and effectively, and provide evidence when requested of: a) their standard payment terms b) >=95% of all supply chain invoices being paid on time (in accordance with the terms of contract) in the last financial year. If the bidder is unable to confirm (b) they must provide an improvement plan, signed by their Director, which improves the payment performance. 4C.7 - Bidders will be required to provide evidence that their organisation has taken steps to build their awareness of the climate change emergency and how they will respond. Accepted evidence includes but is not limited to: - a completed copy of the Bidder 'relevant contract' Climate Change Plan Template, including planned projects and actions to reduce the bidder's carbon emissions. This does not need to contain calculated carbon emissions. 4D.1 - The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent). 4D.2 - The Bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate.",
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            "description": "Between 2028 and 2030, depending on extension periods taken up."
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            "id": "GB-FTS-8349",
            "name": "National Records of Scotland",
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