Notice Information
Notice Title
Business Support and Expert Help Services 2023 - 2025
Notice Description
North Lanarkshire Council and South Lanarkshire Council have secured funding from the UK Shared Prosperity Fund (UKSPF) to provide Business Support and Expert Help Services that supplement existing services through Business Gateway Lanarkshire. Services required include business support and expert help to businesses within Lanarkshire covering themes such as: -Financial Management; -Human Resources Leadership and Skills; -Procurement; -Marketing; -Information and Digital Technology; -Legal Support; -Energy Efficiencies and Net Zero; -Business Development; and -New Market Opportunities and Internationalisation This opportunity is being presented as a multi-lot framework agreement. The main purpose of the framework agreement is to support Lanarkshire businesses to grow; thus providing employment opportunities, growth in key sectors and inclusive growth. This will be achieved by providing support to businesses on specific topics which will help their understanding, skills and capabilities; highlight potential areas for improvement; signposting service users to further support that helps and agree an action plan with some identified next steps to implement to help the business meet their objectives. The Framework Agreement of expert help consultancy support shall allow SMEs to receive between one (1) day (7 hours) and five (5) days (35 hours) of fully funded consultancy support. The main aim of the expert help is to ensure that suitably qualified consultants provide businesses with bespoke advice and support, focusing on sustainability and growth areas such as: -reviewing existing processes, strategies, policies or plans; -supporting businesses to improve these accordingly or to introduce new -processes, strategies, policies or plans as required; -Introduce new products or services; and -Reach new markets Full details of the framework agreement structure and the services required can be found within the ITT Document located in the PCS-Tender system.
Lot Information
Business Development
The Business Development and Strategy Lot will provide support to help Service Users assess their business, identify areas of improvement, and support the formulation of a plan to help the business reach their strategic goals and objectives. It will of offer support to help the development of new processes, products and/or services to affect positive change, increase sales, enter new markets and/or improve productivity. Examples of some topics that are offered under Business Development and Strategy are: -Strategic review and forward planning; -Change management support; -Support to develop new and/or improved processes, services and/or products and integrate these into the business; -Support to increase productivity; and -Business viability and resilience planning
Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
Human Resources, Leadership and SkillsThe Human Resources, Leadership and Skills Lot will provide a range of support on human resource matters, leadership, and management. It will help to provide advice on existing human resource policies and requirements, support leadership development processes and equip businesses with the tools to promote a positive and productive working environment. Examples of some topics that are offered under Human Resources, Leadership and Skills are: -Support and advice on employment policies and benefits, fair work practices and other HR related queries; -Support and advice for staff recruitment; -Leadership, management and organisational development support; -Training analysis and training procedures; and -Workplace Innovation including but not limited to culture, communications, productivity and fair work practices.
Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
Financial ManagementThe Business Financial Management Lot will provide support across a range of areas focussed on the efficient and effective management of business funds. Support will help to equip businesses with the financial skills and knowledge to meet their objectives. Examples of some topics that are offered under Business Financial Management are: -Support on how to plan, organise direct and control financial activities; -Helping businesses to prepare and source funding; -Support and Advice on how to improve the financial health of a business including debt Management and mitigating rising costs; -Company Valuation; and -Taxation including R&D Tax Credits
Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
ProcurementThe Procurement Lot will provide a range of support to help businesses navigate the procurement process. Examples of some topics that are offered under Procurement are: -Bid / Tender support; -Procurement regulations and legal advice; -Contract supplier management support; -Market analysis and understanding; and -Staff training on procurement (multiple attendees)
Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
MarketingThe Marketing Lot will provide support to help businesses to undertake market research and formulate a plan to support the business in promoting and selling their products and/or services with a view to increasing sales. Examples of some topics that are covered under Marketing are: -Market analysis and identification of key customers; -Support to develop a sales and marketing strategy; -Support with digital marketing including advice on how to market and retail online. This may cover topics such as social media platforms, website content and design, data analytics and search engine optimisation; -Branding, advertising and promotion; and -Content support and copy writing.
Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
Information and Digital TechnologyThe Information and Digital Technology Lot will provide support for digital projects, building skills and capabilities that increase digital knowledge and help businesses to reach their business goals and objectives. Examples of topics that are offered under Information and Digital Technology are: -Analysis of the Digital Capabilities of a business and identification of improvements in efficiency and productivity; -IT systems and process advice; -Support to increase productivity and efficiencies through automation and artificial intelligence; -Website and app development; and -Cyber security.
Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
Legal SupportThe Legal Support Lot will provide comprehensive support on Legal factors that may affect a business. Support shall allow businesses to understand and navigate these factors and achieve business objectives. Examples of topics covered under Legal Support are: -Business Law and Business Contracts; -Intellectual Property (IP); -Franchising; -Mergers and Acquisitions; and -Legal Future Business Planning including, Employee Ownership and Succession Planning
Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
Energy Efficiencies and Net ZeroThe Energy Efficiency and Sustainable Development Lot will support businesses to reduce their greenhouse gas emissions. Examples of topics covered under Low Carbon Support are: -Energy Audits and action plans, including recommendations on Control and Efficiencies; -Low Energy / Sustainable Production Processes; -Waste Management; -Reviews and Planning; and -Net Zero Carbon Targets
Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
New Market Opportunities and InternationalisationThe Internationalisation Lot will support businesses to access overseas markets, supporting the opportunity to reach a wider customer base and increase sales. Examples of topics covered under Internationalisation are: -Support for Exporting (out with the UK); -Market Analysis and Development; -Structuring for Internationalisation; and -Documentation advice for exporting
Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03a307
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/017912-2023
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
66 - Financial and insurance services
71 - Architectural, construction, engineering and inspection services
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
66170000 - Financial consultancy, financial transaction processing and clearing-house services
66171000 - Financial consultancy services
71314300 - Energy-efficiency consultancy services
71800000 - Consulting services for water-supply and waste consultancy
72413000 - World wide web (www) site design services
72420000 - Internet development services
72500000 - Computer-related services
72600000 - Computer support and consultancy services
79100000 - Legal services
79111000 - Legal advisory services
79120000 - Patent and copyright consultancy services
79121000 - Copyright consultancy services
79130000 - Legal documentation and certification services
79140000 - Legal advisory and information services
79300000 - Market and economic research; polling and statistics
79340000 - Advertising and marketing services
79341000 - Advertising services
79341100 - Advertising consultancy services
79341200 - Advertising management services
79342000 - Marketing services
79342100 - Direct marketing services
79400000 - Business and management consultancy and related services
79410000 - Business and management consultancy services
79411000 - General management consultancy services
79411100 - Business development consultancy services
79412000 - Financial management consultancy services
79413000 - Marketing management consultancy services
79414000 - Human resources management consultancy services
79418000 - Procurement consultancy services
79420000 - Management-related services
79723000 - Waste analysis services
79900000 - Miscellaneous business and business-related services
79990000 - Miscellaneous business-related services
79996000 - Business organisation services
90711000 - Environmental impact assessment other than for construction
90711200 - Environmental standards other than for construction
90711300 - Environmental indicators analysis other than for construction
90713000 - Environmental issues consultancy services
Notice Value(s)
- Tender Value
- £500,000 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £280,000 £100K-£500K
Notice Dates
- Publication Date
- 23 Jun 20233 years ago
- Submission Deadline
- 10 Mar 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 15 Jun 20233 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active, Unsuccessful
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- North Lanarkshire Council
- Additional Buyers
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- HAMILTON
- Postcode
- ML1 1AB
- Postcode Area
- Motherwell
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM3 West Central Scotland
- Small Region (ITL 3)
- TLM34 North Lanarkshire
- Delivery Location
- TLM84 North Lanarkshire
-
- Local Authority
- North Lanarkshire
- Electoral Ward
- Motherwell South East and Ravenscraig
- Westminster Constituency
- Motherwell, Wishaw and Carluke
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.