HCC 03/23 - Provision of Herts Help Information Advice Helpline

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03b2fe-2023-06-20T10:16:33+01:00",
    "date": "2023-06-20T10:16:33+01:00",
    "ocid": "ocds-h6vhtk-03b2fe",
    "description": "Please note Hertfordshire County Council has worked closely with its districts and partners to create a joint procurement portal called supply Hertfordshire. This portal provides an e-Tendering system which is run by In-Tend.To access this procurement opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home and follow the on-screen guidance.This is a one stage procurement process. Therefore, if you wish to be considered as a tenderer you must complete and submit a tender by the specified closing date and time. Tender submissions cannot be uploaded after this return deadline.If you are experiencing problems In-Tend offer a help section which includes a dedicated UK support desk which can be contacted via email: support@in-tend.co.uk or Telephone: +44 1144070065 for any website/technical questions, Monday to Friday, 8:30-17:00.The Council reserves the right at any time to cease the procurement process and not award a Contract or to award only part of the opportunity described in this notice. If the Council takes up this right, then they will not be responsible for or pay the expenses or losses, which may be incurred by any organisation or tenderer as a result.The Council undertakes to hold confidential any information provided in the proposal submitted, subject to the Council's obligations under the law including the Freedom of Information Act 2000. If the organisation considers that any of the information submitted in the proposal should not be disclosed because of its sensitivity then this should be stated with the reason for considering it sensitive. The Council will then endeavour to consult with the applicant about such sensitive information when considering any request received under the Freedom of Information Act 2000 before replying to such a request.The Council reserves the right to carry out additional financial checks on all organisations bidding for this opportunity at any time during the procurement process. This is to ensure that they continue to meet the Council's requirements and remain financially viable to fulfil the requirements under the Contract.The services advertised in this notice fall under the services listed in Annex XIV to Directive 2014/24/EU of the European Parliament and of the Council and the contracting authority is not obliged to follow The Public Contracts Regulations 2015 in full. The procurement process that will apply to the services is specified in the procurement documents accordingly.",
    "initiationType": "tender",
    "tender": {
        "id": "HCC2214258",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "HCC 03/23 - Provision of Herts Help Information Advice Helpline",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "98300000",
            "description": "Miscellaneous services"
        },
        "mainProcurementCategory": "services",
        "description": "Hertfordshire County Council (the 'Council') went out to procurement for the provision of the Herts Help Information and Advice telephone service and Welfare Assistance triage service, and also the Welfare Assistance Financial advice service which is part of the Hertfordshire Welfare Assistance service. This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.",
        "value": {
            "amount": 9560560,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "Lot 2",
                "title": "Provision of Specialist Financial Advice to Prevent Crisis",
                "description": "Lot 2 is for the Provision of Specialist Financial Advice to Prevent CrisisThe estimated total value of the Contract is stated in II.1.5) of this notice and is for the initial term inclusive of the approximate value for extension. The estimated annual value of the Contract for Lot 2 will be approximately PS397267.The Contract for Lot 2 is awarded for an initial term of 5 years with the option to extend for a further four years. Therefore, the maximum duration of this Contract could be nine years.Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.Organisations should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed.Please Note the TUPE Employee Liability Information for this procurement was provided along with other documentation for this procurement. TUPE related information is personal data and must be protected in accordance with the requirements of Data Protection legislation and must also be kept confidential.",
                "value": {
                    "amount": 3575403,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 3240
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "This Contract will be reviewed at the end of the Contract period. The Council will have the option to extend by up to four (4) further years"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "This Contract will be reviewed at the end of the Contract period. The Council will have the option to extend by up to four (4) further years"
                },
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality Criteria",
                            "type": "quality",
                            "description": "60%"
                        },
                        {
                            "type": "price",
                            "description": "40%"
                        }
                    ]
                }
            },
            {
                "id": "Lot 1",
                "title": "The Herts Help Information and Advice telephone service and Welfare Assistance triage service",
                "description": "Lot 1 is for the provision of the Herts Help Information and Advice telephone service and Welfare Assistance triage service.The estimated total value of the Contract is stated in II.1.5) of this notice and is for the initial term inclusive of the approximate value for extension. For the avoidance of doubt, the estimated annual value of the Contract for Lot 1 is approximately PS664096. The Contract for Lot 1 will be awarded for an initial term of five years seven months with the option to extend for a further four years. Please note the contract requirements are subject to available financial resources, supplier performance and flexibility to meet changing demands.Organisations should be aware that due to the nature of the Services provided, any Contract formed as a result of the procurement process shall be executed as a deed. Please Note the TUPE Employee Liability Information for this procurement was provided along with other documentation for the procurement. TUPE related information is personal data and must be protected in accordance with the requirements of Data Protection legislation and must also be kept confidential.",
                "value": {
                    "amount": 5985157,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 3240
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "This Contract will be reviewed at the end of the Contract period. The Council will have the option to extend by up to four (4) further years"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "This Contract will be reviewed at the end of the Contract period. The Council will have the option to extend by up to four (4) further years"
                },
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality Criteria",
                            "type": "quality",
                            "description": "60%"
                        },
                        {
                            "type": "price",
                            "description": "40%"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "Lot 2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "98300000",
                        "description": "Miscellaneous services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75200000",
                        "description": "Provision of services to the community"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75100000",
                        "description": "Administration services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85300000",
                        "description": "Social work and related services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH23"
                    },
                    {
                        "region": "UKH23"
                    }
                ],
                "relatedLot": "Lot 2"
            },
            {
                "id": "Lot 1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "98300000",
                        "description": "Miscellaneous services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75200000",
                        "description": "Provision of services to the community"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75100000",
                        "description": "Administration services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85300000",
                        "description": "Social work and related services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH23"
                    },
                    {
                        "region": "UKH23"
                    }
                ],
                "relatedLot": "Lot 1"
            }
        ],
        "submissionMethod": [
            "written"
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-04-17T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2023-04-17T12:00:00+01:00"
        },
        "bidOpening": {
            "date": "2023-04-17T12:00:00+01:00"
        },
        "hasRecurrence": false,
        "reviewDetails": "The Contracting Authority will incorporate a minimum 10 calendar day (when using electronic means) standstill period at the point information on the award of the Contract is communicated to tenderers. This period allows unsuccessful tenderers to challenge the decision to award a Contract before a contract is executed/signed (as appropriate). The Public Contracts Regulations 2015 ('Regulations') provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly and within the time limits as defined in the above regulations. Where a Contract has not been entered into the court may order the setting aside of the award decision or order the contracting authority to amend any document and may award damages. If the Contract has been entered into the court has the options to award damages and/or to shorten or order the Contract ineffective."
    },
    "parties": [
        {
            "id": "GB-FTS-528",
            "name": "Hertfordshire County Council",
            "identifier": {
                "legalName": "Hertfordshire County Council"
            },
            "address": {
                "streetAddress": "Pegs Lane",
                "locality": "HERTFORD",
                "region": "UKH23",
                "postalCode": "SG13 8DE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Strategic Procurement Group",
                "telephone": "+44 01992588668",
                "email": "helen.brucehoy@hertfordshire.gov.uk",
                "url": "https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.hertfordshire.gov.uk",
                "buyerProfile": "https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-529",
            "name": "High Court, Royal Courts of Justice",
            "identifier": {
                "legalName": "High Court, Royal Courts of Justice"
            },
            "address": {
                "streetAddress": "The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "mediationBody"
            ]
        },
        {
            "id": "GB-FTS-77576",
            "name": "Chief Legal Officer Hertfordshire County Council",
            "identifier": {
                "legalName": "Chief Legal Officer Hertfordshire County Council"
            },
            "address": {
                "streetAddress": "County Hall, Pegs Lane",
                "locality": "Hertford",
                "postalCode": "SG13 8DE",
                "countryName": "Afghanistan"
            },
            "roles": [
                "reviewContactPoint"
            ]
        },
        {
            "id": "GB-FTS-85553",
            "name": "Stevenage Citizens Advice Bureau",
            "identifier": {
                "legalName": "Stevenage Citizens Advice Bureau",
                "id": "03836106"
            },
            "address": {
                "streetAddress": "Daneshill House, Danestreet",
                "locality": "Stevenage",
                "region": "UKH23",
                "postalCode": "SG1 1HN",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-528",
        "name": "Hertfordshire County Council"
    },
    "language": "en",
    "awards": [
        {
            "id": "017458-2023-HCC2214258-1",
            "relatedLots": [
                "Lot 2"
            ],
            "title": "Specialist Financial Advice to Prevent Crisis",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-85553",
                    "name": "Stevenage Citizens Advice Bureau"
                }
            ]
        },
        {
            "id": "017458-2023-HCC2214258-2",
            "relatedLots": [
                "Lot 1"
            ],
            "title": "Herts Help Telephone Service and Welfare Assistance Scheme",
            "status": "active",
            "hasSubcontracting": true,
            "subcontracting": {
                "value": {
                    "amount": 2932726.93,
                    "currency": "GBP"
                },
                "minimumPercentage": 0.49,
                "maximumPercentage": 0.49,
                "description": "Lot 1 - Herts Help Telephone Service and Welfare Assistance Scheme is to be split between the lead Supplier Citizens Advice Bureau Stevenage, and they will sub-contract 49% to Age UK Hertfordshire."
            },
            "suppliers": [
                {
                    "id": "GB-FTS-85553",
                    "name": "Stevenage Citizens Advice Bureau"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "017458-2023-HCC2214258-1",
            "awardID": "017458-2023-HCC2214258-1",
            "title": "Specialist Financial Advice to Prevent Crisis",
            "status": "active",
            "value": {
                "amount": 3575403,
                "currency": "GBP"
            },
            "dateSigned": "2023-06-12T00:00:00+01:00"
        },
        {
            "id": "017458-2023-HCC2214258-2",
            "awardID": "017458-2023-HCC2214258-2",
            "title": "Herts Help Telephone Service and Welfare Assistance Scheme",
            "status": "active",
            "value": {
                "amount": 5985157,
                "currency": "GBP"
            },
            "dateSigned": "2023-06-12T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "Lot 2",
                "value": 1
            },
            {
                "id": "6",
                "measure": "bids",
                "relatedLot": "Lot 1",
                "value": 1
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "Lot 2",
                "value": 1
            },
            {
                "id": "7",
                "measure": "smeBids",
                "relatedLot": "Lot 1",
                "value": 1
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "Lot 2",
                "value": 0
            },
            {
                "id": "8",
                "measure": "foreignBidsFromEU",
                "relatedLot": "Lot 1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "Lot 2",
                "value": 1
            },
            {
                "id": "9",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "Lot 1",
                "value": 1
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "Lot 2",
                "value": 1
            },
            {
                "id": "10",
                "measure": "electronicBids",
                "relatedLot": "Lot 1",
                "value": 1
            }
        ]
    }
}