This public procurement record has 2 releases in its history.

Award

20 Jun 2023 at 10:16

Tender

15 Mar 2023 at 11:42

Summary of the contracting process

The Hertfordshire County Council initiated a tender process for the provision of the Herts Help Information Advice Helpline. The procurement concerns services in the "Miscellaneous services" industry category. The procurement method is an Open procedure. The buying organisation is Hertfordshire County Council located in HERTFORD, United Kingdom. The procurement stage was active as of the most recent update on 2023-03-15. The tender had a closing date of 2023-04-17, with a bid opening on the same date.

This tender by Hertfordshire County Council presents an opportunity for businesses interested in providing services related to Specialist Financial Advice to Prevent Crisis and Welfare Assistance schemes. Companies offering services in areas such as Miscellaneous services, Provision of services to the community, Administration services, and Social work are well-suited to compete. The contracts have durations of up to 9 years with renewal options, and the procurement process offers opportunities for business growth and future extensions.

How relevant is this notice?

Notice Title

HCC 03/23 - Provision of Herts Help Information Advice Helpline

Notice Description

Hertfordshire County Council (the 'Council') went out to procurement for the provision of the Herts Help Information and Advice telephone service and Welfare Assistance triage service, and also the Welfare Assistance Financial advice service which is part of the Hertfordshire Welfare Assistance service. This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

Lot Information

Provision of Specialist Financial Advice to Prevent Crisis

Lot 2 is for the Provision of Specialist Financial Advice to Prevent CrisisThe estimated total value of the Contract is stated in II.1.5) of this notice and is for the initial term inclusive of the approximate value for extension. The estimated annual value of the Contract for Lot 2 will be approximately PS397267.The Contract for Lot 2 is awarded for an initial term of 5 years with the option to extend for a further four years. Therefore, the maximum duration of this Contract could be nine years.Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.Organisations should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed.Please Note the TUPE Employee Liability Information for this procurement was provided along with other documentation for this procurement. TUPE related information is personal data and must be protected in accordance with the requirements of Data Protection legislation and must also be kept confidential.

Options: This Contract will be reviewed at the end of the Contract period. The Council will have the option to extend by up to four (4) further years

Renewal: This Contract will be reviewed at the end of the Contract period. The Council will have the option to extend by up to four (4) further years

The Herts Help Information and Advice telephone service and Welfare Assistance triage service

Lot 1 is for the provision of the Herts Help Information and Advice telephone service and Welfare Assistance triage service.The estimated total value of the Contract is stated in II.1.5) of this notice and is for the initial term inclusive of the approximate value for extension. For the avoidance of doubt, the estimated annual value of the Contract for Lot 1 is approximately PS664096. The Contract for Lot 1 will be awarded for an initial term of five years seven months with the option to extend for a further four years. Please note the contract requirements are subject to available financial resources, supplier performance and flexibility to meet changing demands.Organisations should be aware that due to the nature of the Services provided, any Contract formed as a result of the procurement process shall be executed as a deed. Please Note the TUPE Employee Liability Information for this procurement was provided along with other documentation for the procurement. TUPE related information is personal data and must be protected in accordance with the requirements of Data Protection legislation and must also be kept confidential.

Options: This Contract will be reviewed at the end of the Contract period. The Council will have the option to extend by up to four (4) further years

Renewal: This Contract will be reviewed at the end of the Contract period. The Council will have the option to extend by up to four (4) further years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03b2fe
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017458-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

75100000 - Administration services

75200000 - Provision of services to the community

85300000 - Social work and related services

98300000 - Miscellaneous services

Notice Value(s)

Tender Value
£9,560,560 £1M-£10M
Lots Value
£9,560,560 £1M-£10M
Awards Value
Not specified
Contracts Value
£9,560,560 £1M-£10M

Notice Dates

Publication Date
20 Jun 20233 years ago
Submission Deadline
17 Apr 2023Expired
Future Notice Date
Not specified
Award Date
12 Jun 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Hertfordshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HERTFORD
Postcode
SG13 8DE
Postcode Area
Stevenage
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
TLH23 Hertfordshire CC

Local Authority
East Hertfordshire
Electoral Ward
Hertford Castle
Westminster Constituency
Hertford and Stortford

Supplier Information

Number of Suppliers
1
Supplier Name

Stevenage Citizens Advice Bureau

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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