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NHS SBS LINEN AND LAUNDRY SERVICES FRAMEWORK

NHS Shared Business Services Limited

This public procurement record has 3 releases in its history.

Award

12 Mar 2025 at 13:38

Award Notice
Tender

25 Jan 2024 at 10:04

Tender Notice
Planning

20 Mar 2023 at 13:46

Planning Notice
Summary of the contracting process

NHS Shared Business Services Limited (NHS SBS) has successfully completed the procurement process for the Linen and Laundry Services Framework, which commenced on 21st October 2024 and will end on 20th October 2028. The framework agreement, conducted via an open procedure, pertains to the service category of Laundry-Management Services under CPV code 98311100. It encompasses several specialised lots, including Linen Wash and Return, Linen Hire, Linen Purchase, Managed Service, and Cleanroom Laundry. The geographical scope covers the entire UK, with regional subdivisions such as London and the South East. The entire framework is valued at GBP 150 million, and the procurement method employed was open, ensuring transparency and competitive participation.

This framework presents substantial opportunities for businesses involved in linen and laundry services, particularly those providing sustainable and flexible solutions. The framework allows for the provision of compliant linen management services tailored to the needs of NHS and other approved organisations, fostering long-term collaborations and steady business growth. Suitable businesses include those specialising in laundry management, facilities management services, hospital linen, washing and dry-cleaning services. SMEs stand a strong chance to compete, with several having already been awarded contracts under the framework, which underscores the inclusivity and potential for business expansion within the public sector.

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Notice Information

Notice Title

NHS SBS LINEN AND LAUNDRY SERVICES FRAMEWORK

Notice Description

NHS Shared Business Services Limited (NHS SBS) act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/ NHS Shared Business Services Limited has put in place a Framework Agreement for the provision of Linen and Laundry Services to be used by NHS SBS Approved Organisations. It includes the following specialised Lots: Lot 1 - Linen Wash and Return Lot 2 - Linen Hire Lot 3 - Linen Purchase Lot 4 - Managed Service Lot 5 - Cleanroom Laundry

Lot Information

Linen Wash and Return

This Lot involves the provision of a compliant linen wash and return service to the NHS and other Approved Organisations. Suppliers are required to provide a sustainable and flexible service solution. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. A Framework Agreement will be awarded to a maximum of 12 Bidders for Lot 1 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Linen Hire

This Lot involve the provision of a compliant linen hire service to the NHS and other Approved Organisations. Suppliers are required to provide a sustainable and flexible service solution. This Lot involves the provision of a compliant linen wash and return service to the NHS and other Approved Organisations. Suppliers are required to provide a sustainable and flexible service solution. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. A Framework Agreement will be awarded to a maximum of 12 Bidders for Lot 2 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Linen Purchase

This Lot involves the provision of a compliant linen purchase service to the NHS and other Approved Organisations. Suppliers are required to provide a flexible and sustainable service solution. This Lot involves the provision of a compliant linen wash and return service to the NHS and other Approved Organisations. Suppliers are required to provide a sustainable and flexible service solution. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. A Framework Agreement will be awarded to a maximum of 12 Bidders for Lot 3 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Managed Service

This Lot involves the provision of a compliant fully managed service to the NHS and other Approved Organisations. Suppliers are required to provide a flexible and sustainable service solution. This Lot involves the provision of a compliant linen wash and return service to the NHS and other Approved Organisations. Suppliers are required to provide a sustainable and flexible service solution. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. A Framework Agreement will be awarded to a maximum of 12 Bidders for Lot 4 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Cleanroom Laundry

This Lot involves the provision of cleanroom laundry including the processing (wash and finish) and transportation (collection and return) of cleanroom garments, theatre packs, and drapes. This Lot involves the provision of a compliant linen wash and return service to the NHS and other Approved Organisations. Suppliers are required to provide a sustainable and flexible service solution. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. A Framework Agreement will be awarded to a maximum of 12 Bidders for Lot 5 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03b449
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/008983-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

19 - Leather and textile fabrics, plastic and rubber materials

39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products

79 - Business services: law, marketing, consulting, recruitment, printing and security

98 - Other community, social and personal services

CPV Codes

19231000 - Linen

39518000 - Hospital linen

79993100 - Facilities management services

98310000 - Washing and dry-cleaning services

98311100 - Laundry-management services

Notice Value(s)

Tender Value
£150,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£150,000,000 £100M-£1B

Notice Dates

Publication Date
12 Mar 20251 years ago
Submission Deadline
8 Mar 2024Expired
Future Notice Date
15 Sep 2023Expired
Award Date
5 Feb 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Shared Business Services Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP2 7AH
Postcode Area
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified
Local Authority
Dacorum
Electoral Ward
Adeyfield East
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
9
Supplier Names

Blackpool Laundry Company Ltd

Elis UK Limited

Express Linen Service Ltd

James Walker Textiles Limited

Nottingham University Hospitals NHS Trust

Salisbury Trading Limited (T/A Salisbury Linen Services)

Sheffield Teaching Hospitals NHS Foundation Trust

Synergy Health Managed Services Ltd (trading as SynergyLMS)

Twin Clothing U.K. Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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