Notice Information
Notice Title
Civil Enforcement Services
Notice Description
Reading Borough Council (RBC) invited tenders for the provision of Civil Enforcement Services. The tender was split over 3 Lots:Lot 1: Civil Enforcement ServicesLot 2: Civil Parking Enforcement Penalty Charge Notice (PCN) and Permit Software and Associated Hardware.Lot 3: Combined Bid (Lot 1 and Lot 2)Bidders could submit bids for any/all Lots. RBC reserved the right to award using either Lot 1 and Lot 2 or Lot 3. Regardless of the Lots used separate contracts would be awarded. Contracts commenced 01/08/23. Service delivery commences 01/11/23. The initial period for both contracts expires 31/10/27, extendable by 2 further periods of 3 years. Extension options will be taken independently.The estimated maximum value is PS20.5million, based on the maximum value of both Lots, including take up of all options and services. Following receipt of tenders, contracts were awarded using Lot 1 and Lot 2. No award was made using Lot 3.
Lot Information
Lot 1 - Civil Enforcement Services
RBC sought responses from suitably qualified and experienced suppliers who can provide a full on-street and off-street Parking Civil Enforcement Service, to support RBC deliver its parking enforcement activities under the Traffic Management Act 2004.The scope of the service includes:* The provision of an appropriate solution, including staffing and associated equipment, to deliver civil enforcement services for all of RBC's on-street and off-street parking enforcement activities, across Reading Borough.* The management and operation of the Penalty Charge Notice software, provided by the IT Services Supplier, for use on handheld devices, or other such items, provided by RBC and any third-party Suppliers.* Provision of a cash collection service from the P&D machines.* Maintenance of RBC's current Pay & Display machines, including managing the supply and installation of new P&D machines.* At RBC's discretion, undertaking the administration of the processing of PCNs and some permit management activities.* At RBC's discretion, the undertaking of additional services including but not limited to the provision and operation of ANPR based enforcement activities and the clamping or removal of vehicles parked in contravention.The full specification was provided in the tender document set.The estimated value of this contract is in the region of PS1.5million per year. Therefore, the estimated value of the initial contract period is PS6million and the estimated value of the total contract period (including all extensions) is PS15million. In the event that the contract is used to deliver additional parking services, the estimated value of the contract could increase by a further PS200,000 per year for vehicle clamping and removal services, and by a further PS90,000 per year for additional parking administration services.
Options: The contract includes an initial period commencing 01/08/23 with services commencing 01/11/23. The contract has the option to extend by up to 2 further periods, each for 3 years, taking the total extension period to a maximum of 6 years.Extension options will be taken independently of any other contracts awarded via this tender and extension of one contract does not guarantee extension of anotherAdditional services that may be utilised via this contract include:* Parking administration processes to include:o Review of ANPR and static camera PCN evidence packso PCN processingo Permit processing* Vehicle clamping and removal servicesThese additional services do not form a core service of the specification but have been included in the event that these services are required in the future.Parking administration processes will be performed by RBC staff, however these services may be required during times of high volumes or a lack of capacity within RBC due to staff absence etc.Currently RBC does not clamp and remove vehicles, but this may be an option that is utilised in the future.
Renewal: The contract includes an initial period commencing 01/08/23 with services commencing 01/11/23. The contract has the option to extend by up to 2 further periods, each for 3 years, taking the total extension period to a maximum of 6 years.Extension options will be taken independently of any other contracts awarded via this tender and extension of one contract does not guarantee extension of another
Lot 2 - Civil Parking Enforcement PCN and Permit Software and Associated HardwareRBC sought responses from suitably qualified and experienced suppliers who can provide a parking management back-office IT System for the issuing of Penalty Charge Notices (PCNs) and permits, and receiving payments. This Lot also included providing suitable hardware to enable on-street and off-street enforcement staff to issue PCNs.The scope of the service includes:* The supply and maintenance of a suitable cloud-based software service for RBC's PCN and parking permit activities.* The supply of the hand-held devices, supporting software and associated maintenance for these devices, software, and any other relevant hardware used by RBC's internal and external staff in the delivery of the parking service. The hand-held devices and any other physical assets will be the property of RBC.* The supply of additional services, at RBC's discretion, to include the administration of processing PCNs and services relating to permit management activities.The full specification was provided in the tender document set.The estimated value of this contract is in the region of PS250,000 per year. Therefore, the estimated value of the initial contract period is PS1million and the estimated value of the total contract period (including all extensions) is PS2.5million. In the event that the contract is used to deliver additional PCN and permit administration services, the estimated value of the contract could increase by a further PS90,000 per year.
Options: The contract includes an initial period commencing 1st August 2023, with a go-live date of 1st November 2023. The contract includes the possibility to extend by up to two further periods, each for 3 years, taking the total extension period to a maximum of 6 years.The decision to extend the contract period will be taken independently of the decision to extend any other contract award awarded through this tender process. Additional services that may be utilised via this contract include:* Parking administration processes to include:o Correspondence handlingo Review of ANPR and static camera PCN evidence packso PCN processingo Permit processingThese additional services do not form a core service of the specification but have been included in the event that these services are required in the future.Parking administration processes will be performed by RBC staff, however these services may be required during times of high volumes or a lack of capacity within RBC due to staff absence etc.
Renewal: The contract includes an initial period commencing 1/8/23, with a go-live date of 1/11/23. The contract includes the possibility to extend by up to two further periods, each for 3 years, taking the total extension period to a maximum of 6 years. The decision to extend the contract period will be taken independently of the decision to extend any other contract award awarded through this tender.
Lot 3 - Combined bid: Civil Enforcement Services (Lot 1) and Civil Parking Enforcement PCN and Permit Software and Associated Hardware (Lot 2)RBC sought responses from suitably qualified and experienced suppliers who can provide:* A full on-street and off-street Parking Civil Enforcement Service, to support RBC deliver its parking enforcement activities under the Traffic Management Act 2004 that includes:o The provision of an appropriate solution, including staffing and associated equipment, to deliver civil enforcement services for all of RBC's on-street and off-street parking enforcement activities, across Reading Borough.o The management and operation of the Penalty Charge Notice software, provided by the IT Services Supplier, for use on handheld devices, or other such items, provided by RBC and any third-party Suppliers.o Provision of a cash collection service from the P&D machines.o Maintenance of RBC's current Pay & Display machines, including managing the supply and installation of new P&D machines.o At RBC's discretion, undertaking the administration of the processing of PCNs and some permit management activities.o At RBC's discretion, the undertaking of additional services including but not limited to the provision and operation of ANPR based enforcement activities and the clamping or removal of vehicles parked in contravention.AND* A parking management back-office IT System for the issuing of Penalty Charge Notices (PCNs) and permits, and receiving payments that includes:o The supply and maintenance of a suitable cloud-based software service for RBC's PCN and parking permit activities.o The supply of the hand-held devices, supporting software and associated maintenance for these devices, software, and any other relevant hardware used by RBC's internal and external staff in the delivery of the parking service. The hand-held devices and any other physical assets will be the property of RBC.o The supply of additional services, at RBC's discretion, to include the administration of processing PCNs and services relating to permit management activities.The full specifications for the Lot 1 and Lot 2 services were provided in the tender document set.Bids were invited from:* Suppliers who direct deliver all aspects of the combined specification* Joint bids from two organisations, one delivering Lot 1 services, the other delivering Lot 2 services, who, when working together, can leverage their commercial relationship to deliver additional benefit and value to RBC.The award of contracts using Lot 3 will result in the use of two separate contracts, covering the Lot 1 and Lot 2 services respectively. Bids that sought to alter this contracting structure, for example by seeking an award on a lead contract and sub-contract basis, were not be accepted.The value of Lot 3 is the combined value of the Lot 1 and Lot 2 services.No award was subsequently made under this Lot 3.
Options: The contract includes an initial period commencing 1st November 2023 for Lot 1 services, and commencing 1st August 2023, with a go-live date of 1st November 2023 for Lot 2 services. Each contract includes the possibility to extend by up to two further periods, each for 3 years, taking the total extension period to a maximum of 6 years.The decision to extend the contract period will be taken independently of the decision to extend any other contract award awarded through this tender process. Additional services that may be utilised via this contract include:* Parking administration processes to include:o Correspondence handlingo Review of ANPR and static camera PCN evidence packso PCN processingo Permit processing* Vehicle clamping and removal servicesThese additional services do not form a core service of the specification but have been included in the event that these services are required in the future.Parking administration processes will be performed by RBC staff, however these services may be required during times of high volumes or a lack of capacity within RBC due to staff absence etc.Currently RBC does not clamp and remove vehicles, but this may be an option that is utilised in the future.
Renewal: The contracts include initial periods commencing 01/08/23 with services commencing 01/11/23. Each contract has the option to extend by up to 2 further periods, each for 3 years, taking the total extension period to a maximum of 6 years. Extension options will be taken independently and extension of one contract does not guarantee extension of another.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03b502
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/024980-2023
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
48 - Software package and information systems
50 - Repair and maintenance services
75 - Administration, defence and social security services
79 - Business services: law, marketing, consulting, recruitment, printing and security
98 - Other community, social and personal services
-
- CPV Codes
32500000 - Telecommunications equipment and supplies
48000000 - Software package and information systems
48300000 - Document creation, drawing, imaging, scheduling and productivity software package
48311000 - Document management software package
50118110 - Vehicle towing-away services
75112000 - Administrative services for business operations
75112100 - Administrative development project services
75242100 - Public-order services
79800000 - Printing and related services
79940000 - Collection agency services
98351110 - Parking enforcement services
Notice Value(s)
- Tender Value
- £20,500,000 £10M-£100M
- Lots Value
- £41,800,000 £10M-£100M
- Awards Value
- Not specified
- Contracts Value
- £19,088,275 £10M-£100M
Notice Dates
- Publication Date
- 24 Aug 20232 years ago
- Submission Deadline
- 28 Apr 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 25 Jul 20232 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active, Unsuccessful
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- READING BOROUGH COUNCIL
- Contact Name
- Emma Glynn
- Contact Email
- pchub@reading.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- READING
- Postcode
- RG1 2LU
- Post Town
- Reading
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ1 Berkshire, Buckinghamshire and Oxfordshire
- Small Region (ITL 3)
- TLJ16 Berkshire West
- Delivery Location
- TLJ11 Berkshire
-
- Local Authority
- Reading
- Electoral Ward
- Abbey
- Westminster Constituency
- Reading Central
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"text": "Reading Borough Council (RBC) is inviting tenders for the provision of Civil Enforcement Services. The tender is split over 3 Lots:- Lot 1: Civil Enforcement Services- Lot 2: Civil Parking Enforcement Penalty Charge Notice (PCN) and Permit Software and Associated Hardware- Lot 3: Combined Bid (Lot 1 and Lot 2)Bidders can submit bids for any/all Lots. RBC reserves the right to award using either Lot 1 and Lot 2 or Lot 3. Regardless of the Lot(s) used separate contracts will be awarded. Contracts commence 01/08/23. Service delivery commences 01/11/23. The initial period for both contracts expires 31/10/27, extendable by 2 further periods of 3 years. Extension options will be taken independently. The estimated maximum value is PS20.5million, based on the maximum value of both Lots, including take up of all options and services. The tender programme is:Tender return: 28/04/23Demonstrations: 31/05/23-01/06/23Standstill ends: 29/06/23Contracts commence: 01/08/23Services commence: 01/11/23"
},
"newValue": {
"text": "Reading Borough Council (RBC) is inviting tenders for the provision of Civil Enforcement Services. The tender is split over 3 Lots:- Lot 1: Civil Enforcement Services- Lot 2: Civil Parking Enforcement Penalty Charge Notice (PCN) and Permit Software and Associated Hardware- Lot 3: Combined Bid (Lot 1 and Lot 2)Bidders can submit bids for any/all Lots. RBC reserves the right to award using either Lot 1 and Lot 2 or Lot 3. Regardless of the Lot(s) used separate contracts will be awarded. Contracts commence 01/08/23. Service delivery commences 01/11/23. The initial period for both contracts expires 31/10/27, extendable by 2 further periods of 3 years. Extension options will be taken independently. The estimated maximum value is PS20.5million, based on the maximum value of both Lots, including take up of all options and services. The tender programme is:Tender return: 02/05/23Demonstrations: 25-26/05/2023Standstill ends: 29/06/23Contracts commence: 01/08/23Services commence: 01/11/23"
},
"where": {
"section": "II.1.4"
}
},
{
"oldValue": {
"date": "2023-04-28T14:00:00+01:00"
},
"newValue": {
"date": "2023-05-02T17:00:00+01:00"
},
"where": {
"section": "IV.2.2"
}
},
{
"oldValue": {
"date": "2023-04-28T14:01:00+01:00"
},
"newValue": {
"date": "2023-05-03T08:00:00+01:00"
},
"where": {
"section": "IV.2.7"
}
}
]
}
]
},
"parties": [
{
"id": "GB-FTS-26127",
"name": "Reading Borough Council",
"identifier": {
"legalName": "Reading Borough Council"
},
"address": {
"streetAddress": "Civic Offices, Bridge Street",
"locality": "Reading",
"region": "UKJ11",
"postalCode": "RG1 2LU",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Emma Glynn",
"email": "pchub@reading.gov.uk",
"url": "https://in-tendhost.co.uk/readingbc/aspx/Tenders/Current"
},
"roles": [
"buyer"
],
"details": {
"url": "http://www.reading.gov.uk",
"buyerProfile": "https://in-tendhost.co.uk/reading/aspx/Tenders/Current",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "REGIONAL_AUTHORITY",
"description": "Regional or local authority"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-537",
"name": "Royal Courts of Justice",
"identifier": {
"legalName": "Royal Courts of Justice"
},
"address": {
"streetAddress": "The Strand",
"locality": "London",
"postalCode": "WC2A 2LL",
"countryName": "United Kingdom"
},
"contactPoint": {
"telephone": "+44 2079477882"
},
"roles": [
"reviewBody"
],
"details": {
"url": "https://www.justice.co.uk"
}
},
{
"id": "GB-FTS-1954",
"name": "The Cabinet Office",
"identifier": {
"legalName": "The Cabinet Office"
},
"address": {
"streetAddress": "70 Whitehall",
"locality": "London",
"postalCode": "SW1A 2AS",
"countryName": "United Kingdom"
},
"roles": [
"reviewContactPoint"
],
"details": {
"url": "https://www.gov.uk/government/organisations/cabinet-office"
}
},
{
"id": "GB-FTS-91068",
"name": "Conduent Public Sector UK Limited",
"identifier": {
"legalName": "Conduent Public Sector UK Limited",
"id": "02840514"
},
"address": {
"locality": "London",
"region": "UKJ",
"postalCode": "EC3V 9DF",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "sme"
}
},
{
"id": "GB-FTS-91069",
"name": "Unity Five Limited",
"identifier": {
"legalName": "Unity Five Limited"
},
"address": {
"locality": "Exeter",
"region": "UKK4",
"postalCode": "EX5 1HQ",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "sme"
}
}
],
"buyer": {
"id": "GB-FTS-26127",
"name": "Reading Borough Council"
},
"language": "en",
"awards": [
{
"id": "024980-2023-1",
"relatedLots": [
"Lot No. 1"
],
"title": "Lot 1 - Civil Enforcement Services",
"status": "active",
"suppliers": [
{
"id": "GB-FTS-91068",
"name": "Conduent Public Sector UK Limited"
}
]
},
{
"id": "024980-2023-2",
"relatedLots": [
"Lot No. 2"
],
"title": "Lot 2 - Civil Parking Enforcement PCN and Permit Software and Associated Hardware",
"status": "active",
"suppliers": [
{
"id": "GB-FTS-91069",
"name": "Unity Five Limited"
}
]
},
{
"id": "024980-2023-3",
"relatedLots": [
"Lot No. 3"
],
"title": "Lot 3 - Combined Bid",
"status": "unsuccessful",
"statusDetails": "discontinued"
}
],
"contracts": [
{
"id": "024980-2023-1",
"awardID": "024980-2023-1",
"title": "Lot 1 - Civil Enforcement Services",
"status": "active",
"value": {
"amount": 16555395,
"currency": "GBP"
},
"dateSigned": "2023-07-26T00:00:00+01:00"
},
{
"id": "024980-2023-2",
"awardID": "024980-2023-2",
"title": "Lot 2 - Civil Parking Enforcement PCN and Permit Software and Associated Hardware",
"status": "active",
"value": {
"amount": 2532880,
"currency": "GBP"
},
"dateSigned": "2023-08-02T00:00:00+01:00"
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "Lot No. 1",
"value": 4
},
{
"id": "6",
"measure": "bids",
"relatedLot": "Lot No. 2",
"value": 2
},
{
"id": "2",
"measure": "smeBids",
"relatedLot": "Lot No. 1",
"value": 1
},
{
"id": "7",
"measure": "smeBids",
"relatedLot": "Lot No. 2",
"value": 2
},
{
"id": "3",
"measure": "foreignBidsFromEU",
"relatedLot": "Lot No. 1",
"value": 0
},
{
"id": "8",
"measure": "foreignBidsFromEU",
"relatedLot": "Lot No. 2",
"value": 0
},
{
"id": "4",
"measure": "foreignBidsFromNonEU",
"relatedLot": "Lot No. 1",
"value": 0
},
{
"id": "9",
"measure": "foreignBidsFromNonEU",
"relatedLot": "Lot No. 2",
"value": 0
},
{
"id": "5",
"measure": "electronicBids",
"relatedLot": "Lot No. 1",
"value": 4
},
{
"id": "10",
"measure": "electronicBids",
"relatedLot": "Lot No. 2",
"value": 2
}
]
}
}