Award

Framework Agreement for the Provision of a Legal Case Management System

FLINTSHIRE COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Award

18 Aug 2023 at 07:55

Tender

18 Apr 2023 at 10:30

Summary of the contracting process

The Flintshire County Council has awarded a Framework Agreement for the Provision of a Legal Case Management System to Civica UK Limited. This project is to award a Framework Agreement for a single supplier to provide a legal case management system for up to six North Wales Local Authorities. Four of the North Wales Authorities require this system imminently, and the framework agreement will be available for the other two Local Authorities to utilize during the 4-year framework term. The system requirements include definable roles and permissions for access, remote access, categorisation of matters, time recording, document storage, integration with key systems, and more. The contract with a value of £650,350 was signed on August 16, 2023.

This tender for a Legal Case Management System creates opportunities for businesses that provide IT services, software development, consulting, and support. Businesses that can provide a comprehensive system meeting the detailed requirements and integration specifications outlined can compete for this tender. The processes, community benefits, and potential for renewals make it suitable for businesses experienced in providing complex legal case management solutions to public sector organizations.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Framework Agreement for the Provision of a Legal Case Management System

Notice Description

This project is to award a Framework Agreement for a single supplier to provide a legal case management system for up to six North Wales Local Authorities. Four of the North Wales Authorities require a Legal Case Management System imminently and the framework agreement will be available for the other two Local Authorities to utilise during the 4 year framework term if they so wish. Contracts will be awarded by each individual Authority with four being awarded following the award of the framework agreement. The system should have the facility support the following: Definable roles and permissions used for access Remote access to all elements of the system Categorisation of matters Tracking the status of matters and work distribution Time recording and billing Document creation and storage - bundling, versioning etc. Detail reporting and case-related metrics Retention policies; easy to archive and delete matters, automated where possible Provision of precedents, templates and workflows to automate routine legal processes Integration with key systems utilised i.e., HMCTS portals, Land Registry etc. Integration with core Microsoft Products, including Word, Outlook, Excel and Share Point, and importantly, secure email functionality. The Councils have completed, or are in the process of, migrating their estate to Microsoft 365 - the system must be compatible with this technology. The system should have a sustainable development pathway

Lot Information

Lot 1

Award of Single Supplier Framework Agreement to provide a legal case management system for up to six North Wales Local Authorities. Four of the North Wales Authorities require a Legal Case Management System imminently and the framework agreement will be available for the other two Local Authorities to utilise during the 4 year framework term if they so wish. Contracts will be awarded by each individual Authority with four being awarded following the award of the framework agreement. The system should have the facility support the following: Definable roles and permissions used for access Remote access to all elements of the system Categorisation of matters Tracking the status of matters and work distribution Time recording and billing Document creation and storage - bundling, versioning etc. Detail reporting and case-related metrics Retention policies; easy to archive and delete matters, automated where possible Provision of precedents, templates and workflows to automate routine legal processes Integration with key systems utilised i.e., HMCTS portals, Land Registry etc. Integration with core Microsoft Products, including Word, Outlook, Excel and Share Point, and importantly, secure email functionality. The Councils have completed, or are in the process of, migrating their estate to Microsoft 365 - the system must be compatible with this technology. The system should have a sustainable development pathway

Renewal: There is potential for the framework to be renewed, however it is more likely that any contracts awarded under the framework will be renewed at different times.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03bf66
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024264-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£650,350 £500K-£1M

Notice Dates

Publication Date
18 Aug 20232 years ago
Submission Deadline
18 May 2023Expired
Future Notice Date
Not specified
Award Date
15 Aug 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
FLINTSHIRE COUNTY COUNCIL
Additional Buyers

CONWY COUNTY BOROUGH COUNCIL

CYNGOR GWYNEDD COUNCIL

DENBIGHSHIRE COUNTY COUNCIL

ISLE OF ANGLESEY COUNTY COUNCIL

WREXHAM COUNTY BOROUGH COUNCIL

Contact Name
Not specified
Contact Email
caffael@gwynedd.llyw.cymru, procurement@anglesey.gov.uk, procurement@conwy.gov.uk, procurement@denbighshire.gov.uk, procurement@wrexham.gov.uk
Contact Phone
+44 1248750057, +44 1286679787, +44 1492574000, +44 1824712194, +44 1824712612, +44 1978292798

Buyer Location

Locality
FLINTSHIRE
Postcode
CH7 6NA
Post Town
Chester
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL11 Isle of Anglesey, TLL12 Gwynedd, TLL13 Conwy and Denbighshire, TLL23 Flintshire and Wrexham

Local Authority
Conwy
Electoral Ward
Conwy
Westminster Constituency
Bangor Aberconwy

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03bf66-2023-08-18T08:55:49+01:00",
    "date": "2023-08-18T08:55:49+01:00",
    "ocid": "ocds-h6vhtk-03bf66",
    "description": "(WA Ref:134133)",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-03bf66",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Framework Agreement for the Provision of a Legal Case Management System",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "This project is to award a Framework Agreement for a single supplier to provide a legal case management system for up to six North Wales Local Authorities. Four of the North Wales Authorities require a Legal Case Management System imminently and the framework agreement will be available for the other two Local Authorities to utilise during the 4 year framework term if they so wish. Contracts will be awarded by each individual Authority with four being awarded following the award of the framework agreement. The system should have the facility support the following: Definable roles and permissions used for access Remote access to all elements of the system Categorisation of matters Tracking the status of matters and work distribution Time recording and billing Document creation and storage - bundling, versioning etc. Detail reporting and case-related metrics Retention policies; easy to archive and delete matters, automated where possible Provision of precedents, templates and workflows to automate routine legal processes Integration with key systems utilised i.e., HMCTS portals, Land Registry etc. Integration with core Microsoft Products, including Word, Outlook, Excel and Share Point, and importantly, secure email functionality. The Councils have completed, or are in the process of, migrating their estate to Microsoft 365 - the system must be compatible with this technology. The system should have a sustainable development pathway",
        "lots": [
            {
                "id": "1",
                "description": "Award of Single Supplier Framework Agreement to provide a legal case management system for up to six North Wales Local Authorities. Four of the North Wales Authorities require a Legal Case Management System imminently and the framework agreement will be available for the other two Local Authorities to utilise during the 4 year framework term if they so wish. Contracts will be awarded by each individual Authority with four being awarded following the award of the framework agreement. The system should have the facility support the following: Definable roles and permissions used for access Remote access to all elements of the system Categorisation of matters Tracking the status of matters and work distribution Time recording and billing Document creation and storage - bundling, versioning etc. Detail reporting and case-related metrics Retention policies; easy to archive and delete matters, automated where possible Provision of precedents, templates and workflows to automate routine legal processes Integration with key systems utilised i.e., HMCTS portals, Land Registry etc. Integration with core Microsoft Products, including Word, Outlook, Excel and Share Point, and importantly, secure email functionality. The Councils have completed, or are in the process of, migrating their estate to Microsoft 365 - the system must be compatible with this technology. The system should have a sustainable development pathway",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "System Requirements",
                            "type": "quality",
                            "description": "7%"
                        },
                        {
                            "name": "Documents and Communication",
                            "type": "quality",
                            "description": "14%"
                        },
                        {
                            "name": "Case Management Requirements",
                            "type": "quality",
                            "description": "28%"
                        },
                        {
                            "name": "Implementation, Data Migration and Training Requirements",
                            "type": "quality",
                            "description": "7%"
                        },
                        {
                            "name": "Integration and Collaboration",
                            "type": "quality",
                            "description": "7%"
                        },
                        {
                            "name": "Product Support and Maintenance",
                            "type": "quality",
                            "description": "7%"
                        },
                        {
                            "name": "Community Benefits",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "type": "price",
                            "description": "25"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "There is potential for the framework to be renewed, however it is more likely that any contracts awarded under the framework will be renewed at different times."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL23"
                    },
                    {
                        "region": "UKL12"
                    },
                    {
                        "region": "UKL11"
                    },
                    {
                        "region": "UKL13"
                    },
                    {
                        "region": "UKL23"
                    },
                    {
                        "region": "UKL12"
                    },
                    {
                        "region": "UKL11"
                    },
                    {
                        "region": "UKL13"
                    }
                ],
                "deliveryLocation": {
                    "description": "North Wales"
                },
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://supplierlive.proactisp2p.com/Account/Login",
        "communication": {
            "atypicalToolUrl": "https://supplierlive.proactisp2p.com/Account/Login"
        },
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "contractTerms": {
            "performanceTerms": "Contract performance conditions can be found within the procurement documentation",
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "maximumParticipants": 1
            }
        },
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2023-05-18T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en",
                "cy"
            ],
            "bidValidityPeriod": {
                "durationInDays": 120
            }
        },
        "awardPeriod": {
            "startDate": "2023-05-18T13:00:00+01:00"
        },
        "bidOpening": {
            "date": "2023-05-18T13:00:00+01:00",
            "address": {
                "streetAddress": "Electronically via PROACTIS"
            },
            "description": "Electronically via PROACTIS"
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-753",
            "name": "Flintshire County Council",
            "identifier": {
                "legalName": "Flintshire County Council"
            },
            "address": {
                "streetAddress": "County Hall, Mold",
                "locality": "Flintshire",
                "region": "UKL23",
                "postalCode": "CH7 6NA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1824712194",
                "email": "procurement@denbighshire.gov.uk",
                "url": "https://supplierlive.proactisp2p.com/Account/Login"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.flintshire.gov.uk",
                "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0419",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-1082",
            "name": "Wrexham County Borough Council",
            "identifier": {
                "legalName": "Wrexham County Borough Council"
            },
            "address": {
                "streetAddress": "Commissioning Procurement and Contract Management Unit, Lampbit Street",
                "locality": "Wrexham",
                "region": "UKL23",
                "postalCode": "LL11 1AR",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1978292798",
                "email": "procurement@wrexham.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.wrexham.gov.uk",
                "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0264"
            }
        },
        {
            "id": "GB-FTS-1561",
            "name": "Cyngor Gwynedd Council",
            "identifier": {
                "legalName": "Cyngor Gwynedd Council"
            },
            "address": {
                "streetAddress": "Uned Caffael / Procurement Unit, Swyddfeydd y Cyngor, Stryd y Jel / Council Offices, Shirehall Street",
                "locality": "Caernarfon",
                "region": "UKL12",
                "postalCode": "LL55 1SH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1286679787",
                "email": "caffael@gwynedd.llyw.cymru"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.gwynedd.llyw.cymru",
                "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0361"
            }
        },
        {
            "id": "GB-FTS-1558",
            "name": "Denbighshire County Council",
            "identifier": {
                "legalName": "Denbighshire County Council"
            },
            "address": {
                "streetAddress": "Wynnstay Road",
                "locality": "Ruthin",
                "region": "UKL13",
                "postalCode": "LL15 1YN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1824712612",
                "email": "procurement@denbighshire.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.denbighshire.gov.uk",
                "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0280"
            }
        },
        {
            "id": "GB-FTS-655",
            "name": "Isle of Anglesey County Council",
            "identifier": {
                "legalName": "Isle of Anglesey County Council"
            },
            "address": {
                "streetAddress": "Isle of Anglesey County Council, Council Offices, Llangefni",
                "locality": "Anglesey.",
                "region": "UKL11",
                "postalCode": "LL77 7TW",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1248750057",
                "email": "procurement@anglesey.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.anglesey.gov.uk",
                "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0369"
            }
        },
        {
            "id": "GB-FTS-1560",
            "name": "Conwy County Borough Council",
            "identifier": {
                "legalName": "Conwy County Borough Council"
            },
            "address": {
                "streetAddress": "Bodlondeb, Bangor Road",
                "locality": "Conwy",
                "region": "UKL13",
                "postalCode": "LL32 8DU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1492574000",
                "email": "procurement@conwy.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.conwy.gov.uk",
                "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0389"
            }
        },
        {
            "id": "GB-FTS-111",
            "name": "High Court",
            "identifier": {
                "legalName": "High Court"
            },
            "address": {
                "streetAddress": "Royal Courts of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2079477501"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-76011",
            "name": "Civica UK Limited",
            "identifier": {
                "legalName": "Civica UK Limited"
            },
            "address": {
                "streetAddress": "Eighth Floor, Southbank Central, 30 Stamford Street",
                "locality": "London",
                "region": "UK",
                "postalCode": "SE19LQ",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-753",
        "name": "Flintshire County Council"
    },
    "language": "en",
    "awards": [
        {
            "id": "024264-2023-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-76011",
                    "name": "Civica UK Limited"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "024264-2023-1",
            "awardID": "024264-2023-1",
            "status": "active",
            "value": {
                "amount": 650350,
                "currency": "GBP"
            },
            "dateSigned": "2023-08-16T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 4
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 4
            }
        ]
    }
}