Notice Information
Notice Title
Staff Engagement Surveys
Notice Description
The University is seeking to work with a supplier who can ideally provide us with a self-service survey tool to enable us to effectively deliver the range of surveys we desire. The essential requirements include at least 3 surveys per year: an annual staff engagement survey and compulsory surveys required by our commitments to a range of EDI Charter Marks (minimum 2 per annum). The ability to run exit surveys would be highly desirable but not the primary requirement. The supplier will need to offer the ability to measure results via reporting or surveying tools and these need to offer agile and insightful data that can enable management to take quick, relevant action and to make timely interventions as appropriate. The supplier is required to annually conduct a minimum of 5 university wide staff engagement surveys. Please note this opportunity has been awarded.
Lot Information
Lot 1
The University is seeking to work with a supplier who can ideally provide us with a self-service survey tool to enable us to effectively deliver the range of surveys we desire. The essential requirements include at least 3 surveys per year: an annual staff engagement survey and compulsory surveys required by our commitments to a range of EDI Charter Marks (minimum 2 per annum). The ability to run exit surveys would be highly desirable but not the primary requirement. The supplier will need to offer the ability to measure results via reporting or surveying tools and these need to offer agile and insightful data that can enable management to take quick, relevant action and to make timely interventions as appropriate. The supplier is required to annually conduct a minimum of 5 university wide staff engagement surveys. Please note this opportunity has been awarded.
Renewal: This contract is likely to be subject to renewal towards the end of the initial contract period.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03c507
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/036244-2023
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79311000 - Survey services
79311100 - Survey design services
79311200 - Survey conduction services
Notice Value(s)
- Tender Value
- £350,000 £100K-£500K
- Lots Value
- £350,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- £301,575 £100K-£500K
Notice Dates
- Publication Date
- 8 Dec 20232 years ago
- Submission Deadline
- 30 May 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 7 Dec 20232 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- This is likely to be re-procured in 5-7 years
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNIVERSITY OF SOUTHAMPTON
- Contact Name
- Rosie Pringle
- Contact Email
- procurement@soton.ac.uk
- Contact Phone
- +44 2380595000
Buyer Location
- Locality
- SOUTHAMPTON
- Postcode
- SO17 1BJ
- Post Town
- Southampton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ32 Southampton
- Delivery Location
- TLJ32 Southampton
-
- Local Authority
- Southampton
- Electoral Ward
- Portswood
- Westminster Constituency
- Southampton Test
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-03c507-2023-12-08T14:43:03Z",
"date": "2023-12-08T14:43:03Z",
"ocid": "ocds-h6vhtk-03c507",
"description": "E-Tendering Portal: The University is utilising an electronic tendering tool, In-Tend (https://intendhost.co.uk/ universityofsouthampton) to manage this procurement and to communicate with potential suppliers and/or tenderers (as appropriate). All documentation in relation to this tender can be downloaded from In-Tend. Potential suppliers/tenderers are advised that there will be no hard copy documents issued and all communications with the University, including the submission of Selection Stage and/or Invitation to Tender responses will be conducted via In-Tend. Regular monitoring of the portal is the responsibility of the potential supplier/tenderer. If you are not already registered as a supplier with the University of Southampton, you will need to register in In-Tend in order to access the procurement documentation. Once you have logged in as a supplier: click on 'Tenders'; locate the relevant project; and click 'View Details'. Once you are in the project screen, you will be able to register your organisation against the project and access all documentation by clicking 'Express Interest'. Potential suppliers/tenderers are advised that formal expressions of interest in the project must be by way of completion and return of the relevant documents via In-Tend. Further instructions for the submission of responses are below: To submit your return: 1. Log in 2. Click 'Tenders' 3. Locate the relevant project 4. View details 5. Click on the tab relating to the relevant project stage (e.g. 'Invitation to Tender') 6. Click on the 'Attach Documents' button and upload your return. 7. Check ALL your response documents are uploaded and displayed in the 'My Tender Return' panel. The system will only permit your organisation to make one return. 8. Click the red 'Submit Return' button. Please note, to preserve the integrity of the procurement, all communications with the University must be made via the correspondence function within In-Tend. Publication of Award Details: In accordance with Regulation 50, paragraph (2) of the Public Contracts Regulations 2015 and subject to Article 5 and Annex 5, Part D (13) of Directive 2014/24/EU of the European Parliament and of the Council (if applicable), the University intends to publish the value of any resulting contract at the award stage, and reserves the right to do so. By submitting a response, potential suppliers/tenderers are consenting to publication of this information unless otherwise agreed in advance with the University. Costs and Expenses: Potential suppliers/tenderers are solely responsible for their costs and expenses incurred in connection with the preparation and submission of responses and participation in this and all future stages of this procurement. Under no circumstances will the University be liable for any costs or expenses borne by potential suppliers/tenderers or any of their supply chain, partners or advisers in this procurement process. The University is not liable for any costs in the event of the cancellation of this procurement process.",
"initiationType": "tender",
"tender": {
"id": "2023UoS-0719",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "Staff Engagement Surveys",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "79311000",
"description": "Survey services"
},
"mainProcurementCategory": "services",
"description": "The University is seeking to work with a supplier who can ideally provide us with a self-service survey tool to enable us to effectively deliver the range of surveys we desire. The essential requirements include at least 3 surveys per year: an annual staff engagement survey and compulsory surveys required by our commitments to a range of EDI Charter Marks (minimum 2 per annum). The ability to run exit surveys would be highly desirable but not the primary requirement. The supplier will need to offer the ability to measure results via reporting or surveying tools and these need to offer agile and insightful data that can enable management to take quick, relevant action and to make timely interventions as appropriate. The supplier is required to annually conduct a minimum of 5 university wide staff engagement surveys. Please note this opportunity has been awarded.",
"value": {
"amount": 350000,
"currency": "GBP"
},
"lots": [
{
"id": "1",
"description": "The University is seeking to work with a supplier who can ideally provide us with a self-service survey tool to enable us to effectively deliver the range of surveys we desire. The essential requirements include at least 3 surveys per year: an annual staff engagement survey and compulsory surveys required by our commitments to a range of EDI Charter Marks (minimum 2 per annum). The ability to run exit surveys would be highly desirable but not the primary requirement. The supplier will need to offer the ability to measure results via reporting or surveying tools and these need to offer agile and insightful data that can enable management to take quick, relevant action and to make timely interventions as appropriate. The supplier is required to annually conduct a minimum of 5 university wide staff engagement surveys. Please note this opportunity has been awarded.",
"awardCriteria": {
"criteria": [
{
"name": "Proposed solution for staff surveys",
"type": "quality",
"description": "10"
},
{
"name": "Implementation Plan",
"type": "quality",
"description": "5"
},
{
"name": "Benchmarking Capability",
"type": "quality",
"description": "25"
},
{
"name": "Maximising Confidentiality and Anonymity",
"type": "quality",
"description": "10"
},
{
"name": "Meeting Deadlines",
"type": "quality",
"description": "10"
},
{
"name": "Service support, flexibility, and account management",
"type": "quality",
"description": "5"
},
{
"name": "Interview Response",
"type": "quality",
"description": "10"
},
{
"type": "price",
"description": "25"
}
]
},
"value": {
"amount": 350000,
"currency": "GBP"
},
"contractPeriod": {
"durationInDays": 2520
},
"hasRenewal": true,
"renewal": {
"description": "This contract is likely to be subject to renewal towards the end of the initial contract period."
},
"secondStage": {
"minimumCandidates": 5,
"maximumCandidates": 5
},
"selectionCriteria": {
"description": "Mandatory Technical Requirements (Pass/Fail) Desirable Requirements: Benchmarking (40%) Confidentiality and Anonymity (40%) Accessibility (20%)"
},
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"hasOptions": false,
"status": "cancelled"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "79311100",
"description": "Survey design services"
},
{
"scheme": "CPV",
"id": "79311200",
"description": "Survey conduction services"
}
],
"deliveryAddresses": [
{
"region": "UKJ32"
},
{
"region": "UKJ32"
}
],
"deliveryLocation": {
"description": "University of Southampton, University Road, SO17 1BJ"
},
"relatedLot": "1"
}
],
"submissionMethod": [
"electronicSubmission"
],
"submissionMethodDetails": "https://in-tendhost.co.uk/universityofsouthampton/aspx/Home",
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "To support the financial assessment, the University will obtain a Business Risk Report for all [Potential Suppliers/Tenderers] and every organisation that is being relied on to meet this procurement, using an independent company called Creditsafe. The University reserves the right to exclude a Tenderer or request provision of further assurances such as parent company/bank guarantee or performance bonds where a Tenderer's Business Risk Score is: \"Moderate Risk\"; \"High Risk\"; \"Very High Risk\"; or \"Not Rated\", based on the rating provided by Creditsafe Where a Business Risk Score from our external system is not available, then an alternative method of assessing financial standing will be used. This method is detailed within the Invitation to Tender document set.",
"minimum": "Potential suppliers/Tenderers are advised that a requirement of this procurement is to have in place, or commit to obtain prior to the commencement of the contract, the following minimum insurance levels: Employers (Compulsory) Liability: PS5 million GBP per occurrence. Public Liability: PS5 million GBP per occurrence. Cyber Liability: PS5 million GBP per occurrence and in aggregate Professional Indemnity Insurance: PS2 million GBP per occurrence.",
"appliesTo": [
"supplier"
]
},
{
"type": "technical",
"description": "The selection criteria is as stated in the Selection Stage document set However, potential suppliers' attention is drawn to the MANDATORY requirements of the selection criteria: e.g. - Grounds for mandatory exclusion - Grounds for discretionary exclusion - Economic & Financial Standing - Insurance - Compliance with equality legislation - Health & Safety - Mandatory Technical Requirements",
"appliesTo": [
"supplier"
]
}
]
},
"procurementMethod": "selective",
"procurementMethodDetails": "Restricted procedure",
"coveredBy": [
"GPA"
],
"tenderPeriod": {
"endDate": "2023-05-30T12:00:00+01:00"
},
"secondStage": {
"invitationDate": "2023-07-10T00:00:00+01:00"
},
"submissionTerms": {
"languages": [
"en"
],
"bidValidityPeriod": {
"durationInDays": 120
}
},
"hasRecurrence": true,
"contractTerms": {
"hasElectronicOrdering": true,
"hasElectronicPayment": true
},
"recurrence": {
"description": "This is likely to be re-procured in 5-7 years"
}
},
"parties": [
{
"id": "GB-FTS-81456",
"name": "UNIVERSITY OF SOUTHAMPTON",
"identifier": {
"legalName": "UNIVERSITY OF SOUTHAMPTON",
"id": "RC000668",
"schemeEntered": "Royal Charter"
},
"address": {
"streetAddress": "UNIVERSITY ROAD",
"locality": "SOUTHAMPTON",
"region": "UKJ32",
"postalCode": "SO171BJ",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Rosie Pringle",
"telephone": "+44 2380595000",
"email": "procurement@soton.ac.uk",
"url": "https://in-tendhost.co.uk/universityofsouthampton/aspx/Home"
},
"roles": [
"buyer"
],
"details": {
"url": "http://www.southampton.ac.uk",
"buyerProfile": "https://in-tendhost.co.uk/universityofsouthampton/aspx/Home",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "BODY_PUBLIC",
"description": "Body governed by public law"
},
{
"scheme": "COFOG",
"id": "09",
"description": "Education"
}
]
}
},
{
"id": "GB-FTS-5788",
"name": "University of Southampton",
"identifier": {
"legalName": "University of Southampton"
},
"address": {
"locality": "Southampton",
"countryName": "United Kingdom"
},
"contactPoint": {
"email": "procurement@soton.ac.uk"
},
"roles": [
"reviewBody"
]
},
{
"id": "GB-UKPRN-10007158",
"name": "UNIVERSITY OF SOUTHAMPTON",
"identifier": {
"legalName": "UNIVERSITY OF SOUTHAMPTON",
"id": "10007158",
"scheme": "GB-UKPRN"
},
"address": {
"streetAddress": "University of Southampton,UNIVERSITY ROAD",
"locality": "Southampton",
"region": "UKJ32",
"postalCode": "SO17 1BJ",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Rosie Pringle",
"telephone": "+44 2380595000",
"email": "procurement@soton.ac.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "http://www.southampton.ac.uk",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "BODY_PUBLIC",
"description": "Body governed by public law"
},
{
"scheme": "COFOG",
"id": "09",
"description": "Education"
}
]
}
},
{
"id": "GB-COH-05224597",
"name": "People Insight Limited",
"identifier": {
"legalName": "People Insight Limited",
"id": "05224597",
"scheme": "GB-COH"
},
"address": {
"streetAddress": "International House, 36-38 Cornhill",
"locality": "London",
"region": "UKJ32",
"postalCode": "EC3V 3NG",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "sme"
}
},
{
"id": "GB-FTS-100308",
"name": "University of Southampton",
"identifier": {
"legalName": "University of Southampton"
},
"address": {
"streetAddress": "University of Southampton,UNIVERSITY ROAD",
"locality": "Southampton",
"postalCode": "SO17 1BJ",
"countryName": "United Kingdom"
},
"contactPoint": {
"telephone": "+44 2380595000",
"email": "procurement@soton.ac.uk"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"id": "GB-UKPRN-10007158",
"name": "UNIVERSITY OF SOUTHAMPTON"
},
"language": "en",
"awards": [
{
"id": "036244-2023-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-COH-05224597",
"name": "People Insight Limited"
}
]
}
],
"contracts": [
{
"id": "036244-2023-1",
"awardID": "036244-2023-1",
"status": "active",
"value": {
"amount": 301575,
"currency": "GBP"
},
"dateSigned": "2023-12-07T00:00:00Z"
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 1
},
{
"id": "2",
"measure": "smeBids",
"relatedLot": "1",
"value": 0
},
{
"id": "3",
"measure": "electronicBids",
"relatedLot": "1",
"value": 1
}
]
}
}