Tender

Business Support Consultancy Panel

TELFORD & WREKIN COUNCIL

This public procurement record has 2 releases in its history.

TenderUpdate

12 Mar 2024 at 10:05

Tender

10 May 2023 at 13:05

Summary of the contracting process

The Telford & Wrekin Council is inviting tenders for the "Business Support Consultancy Panel" project, focused on providing specialist support to a wide range of trading businesses. The initiative, funded through the UK Shared Prosperity Fund, aims to support businesses from new start-ups to those with growth aspirations. The programme will run from mid-June 2023 to complete by March 2025, offering 1:1 consultancy support to SMEs. The procurement stage is currently active, with the deadline for tender submission set for March 31, 2025.

This tender presents an opportunity for small and medium enterprises (SMEs) looking to enhance their business operations and strategies. Businesses in the business and management consultancy services industry category, particularly those focusing on operational effectiveness, digital transformation, financial planning, and sustainability, are well-suited to compete. The Telford & Wrekin Council serves as the buying organization, seeking to establish a consultant panel to deliver support programmes crucial for businesses aiming to improve productivity, resilience, and profitability.

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Notice Title

Business Support Consultancy Panel

Notice Description

The proposed programme of support (1:1 and 1:many) funded via the UK Shared Prosperity Fund and the Department of Business, Innovation and Skills, will continue to build on the work of 3 successful BEIS funded 121 programmes and past 'Growth Hub Guru' workshop programmes. It is the Council's intention to establish a panel of consultants who will deliver 121 specialist support to a wide range of trading businesses from new start ups through to those with growth aspirations. The scheme will run from mid June 2023 to complete by March 2025 The 1:1 consultancy support will be fully funded to participating SME businesses and will aim to support businesses with the delivery of their aspirations through practical support. However, there will be two other support focuses namely increasing business resilience and to support productivity improvements.

Lot Information

Gateway workshops

It is intended that "hot" topics or other pertinent issues will be identified and small events or workshops will be held that focus on the subject matter. These workshops will be delivered mainly online due to not having a designated events space for in person workshops. However opportunities may arise for in person workshops if event space becomes available at no charge. They will act as a gateway to further support from the Team - whether that be from the 121 consultancy programme or anything else that may be relevant. There will be an expectation that approved panel members will work with the Invest Telford team when requested, to identify topics for workshops based on known demand from businesses. Workshops are charged by the hour (hourly rate is PS125) invoices will include costs for delivery time and in certain circumstances 'prep time' - prep time is defined as the creation of a new workshop topic at the request of the event organiser or the significant amendment of an existing workshop topic. The inclusion of prep time is at the agreement of the Project Manager. When the workshop is delivered virtually it takes the following format; *Maximum length for an online workshop is 2 hours *Course materials/presentations must be provided by consultants *If you decide that the workshop would be supported by the provision of handouts/accompanying documents - then this is included in the core delivery time cost and cannot be paid for separately or in addition to. *The consultant will host the workshop via their chosen platform and provide the joining instructions to the event organiser so they can be sent out to attendees the day before the event is scheduled. *The event organiser will attend the beginning of workshops to welcome and promote Invest Telford business services. *Feedback forms will be issues via email by the event organiser Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/87V79QW4N9

General - Multi-disciplinary

Description of procurement: This category is in place for businesses who have expressed a desire to grow or improve their practices but do not neatly fit into a specific support specialism. Therefore consultants applying to deliver this Lot will need to have a wide ranging knowledge across all areas of the business and do a level of diagnostic work to see what is needed. Support Activities could therefore include business planning, high level financial planning (non accountancy accredited) e.g. looking at pricing, existing financial forecasts and budget. As well as sales and marketing strategy and other operational areas of the business. Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

Financial Planning & Accessing Finance

Financial planning support provided under this Lot would be from certified Accountants to offer specialist financial advice and guidance on detailed forecasting and budgeting. Accessing finance advice and guidance can be provided by any consultant or broker that can demonstrate expertise and knowledge in this area as part of the process. As well as other finance options they will need to understand the grants that are available locally and refer these to Invest Telford Team where appropriate. Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

Social enterprise and CICs

Consultant that specialises in Social Enterprises and CICs - support could include; a.Providing advice and guidance to an existing trading business that wants to set up as a Social Enterprise or CIC b.Providing guidance on sources of finance open to Social Enterprises and CICs c.Helping business owners understand more about what it means to be a social business. Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

Digital - Supporting businesses to get online

a.Advice and guidance on the creation of new websites or improvement of existing b.Digital marketing and social media c.Advice on the creation of apps or similar d.Advice on staying safe online - cyber security Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

Digital - Implementation of systems

a.Advice and guidance on implementing CRMS, new stock control systems or other relevant digital systems b.Advice on moving towards systems certifications Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

Operational effectiveness

Advice and guidance on the implementation of relevant new processes and systems to increase efficiency and effectiveness. This activity may specifically support effective Supply Chain Management for example when the new process and systems relate to the flow of goods, data, and finances related to a product or service, from the procurement of raw materials to the delivery of the product at its final destination. Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

Sales and Marketing

a.Advice and guidance on improved sales techniques to increase turnover b.Advice and guidance on marketing practices c.Creation of sales and marketing strategies Please note that all activities delivered through this Lot must upskill the business owner and isn't hours of time to deliver specific marketing work or campaigns. Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

Energy Efficiency and Sustainability

Helping businesses reduce their environmental impact and work towards being carbon neutral; Specific activities could include; a.Guidance to understand environmental legal obligations. b.Provision of an environmental action plan consisting of short and long-term goals c.Analysis of the initial environmental action plan and research further optional solutions (guidance, funding, other support channels). d.1-2-1 support on how to get started with the environmental action plan. e.A carbon foot printing advisory session could be included if the businesses wanted to calculate this. Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03c7a5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/007798-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Dynamic, Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

72224000 - Project management consultancy services

79410000 - Business and management consultancy services

Notice Value(s)

Tender Value
£165,000 £100K-£500K
Lots Value
£165,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Mar 20241 years ago
Submission Deadline
31 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TELFORD & WREKIN COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TELFORD
Postcode
TF3 4JA
Post Town
Telford
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
TLG21 Telford and Wrekin

Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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            "performanceTerms": "During the application process for the 1:1 consultancy support, the business will be asked to identify outcomes from the list below, which are \"outcome targets\" for the programme that the project they are looking to undertake can contribute. These will be tracked and reviewed from the CRM system. OutcomeProgramme Target Jobs Created98 Jobs Safeguarded58 No. of new businesses created - none applicable40 Number of businesses introducing new products to the firm10 Number of businesses adopting new to the firm technologies of processes51 Number of businesses with improved productivity81 Number of businesses engaged in new markets20 The application process will also seek to identify other outcomes that will be bespoke to the business as a consequence of the support such as improved ability to plan strategically to more effectively market their business, increasing revenue, upskilled staff or owner etc. Businesses will then be followed up after completion of the project to report on and supply evidence of a changed state that has been delivered via the support. This will enable impact analysis to be completed and measurements from the baseline position. Similarly, other evidence of the interaction will be captured such as reports, photographs etc, this will be a key component of the UK SPF audit trail."
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "techniques": {
            "hasFrameworkAgreement": true,
            "hasDynamicPurchasingSystem": true
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        "coveredBy": [
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        "tenderPeriod": {
            "endDate": "2025-03-31T17:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
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        "hasRecurrence": false,
        "amendments": [
            {
                "id": "1",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "text": "no longer using DELTA"
                        },
                        "newValue": {
                            "text": "now using In-tend rather than DELTA https://www.contractsfinder.service.gov.uk/notice/9d650ac2-578a-42cf-813d-a844e5ac518f?origin=SearchResults&p=1"
                        },
                        "where": {
                            "section": "II.1.3",
                            "label": "https://www.contractsfinder.service.gov.uk/notice/9d650ac2-578a-42cf-813d-a844e5ac518f?origin=SearchResults&p=1"
                        }
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                ],
                "description": "Telford and Wrekin Council are no longer using DELTA e-sourcing and are now using In-tned. Please see the link below for our new notice. https://www.contractsfinder.service.gov.uk/notice/9d650ac2-578a-42cf-813d-a844e5ac518f?origin=SearchResults&p=1 For more information about this opportunity, please visit the Delta eSourcing portal at: <a href=\"https://www.delta-esourcing.com/tenders/UK-UK-Telford:-Business-and-management-consultancy-services./87V79QW4N9\" target=\"_blank\">https://www.delta-esourcing.com/tenders/UK-UK-Telford:-Business-and-management-consultancy-services./87V79QW4N9</a> To respond to this opportunity, please click here: <a href=\"https://www.delta-esourcing.com/respond/87V79QW4N9\" target=\"_blank\">https://www.delta-esourcing.com/respond/87V79QW4N9</a> GO Reference: GO-2024312-PRO-25477980"
            }
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    },
    "parties": [
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            "name": "Telford & Wrekin Council",
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            "address": {
                "streetAddress": "Darby House, Lawn Central",
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                "region": "UKG21",
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                "countryName": "United Kingdom"
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            "contactPoint": {
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                "email": "erica.sherry@telford.gov.uk",
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            "id": "GB-FTS-82359",
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                "countryName": "United Kingdom"
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}