Award

Help When You Need It: Learning Disability and Neurodivergence

BRISTOL CITY COUNCIL

This public procurement record has 6 releases in its history.

Award

03 Oct 2025 at 13:14

Award

18 Jul 2025 at 08:24

Award

27 Jun 2025 at 16:02

Tender

04 Oct 2023 at 15:03

TenderUpdate

23 May 2023 at 13:10

Planning

22 May 2023 at 14:12

Summary of the contracting process

The latest procurement opportunity organised by Bristol City Council is titled "Help When You Need It: Learning Disability and Neurodivergence", classified under the health and social work services sector (CPV code: 85000000). This service aims to provide preventative, short-term community support to individuals with learning disabilities and neurodivergence, significantly within the UKK region. The procurement process uses a selective method through a restricted procedure, and the awarding has been completed, with the contract signed on the 10th of September 2025. The contract was awarded to KeyRing Living Support Networks, highlighting its activity status.

This procurement presents substantial growth opportunities for businesses in the health and social care sector, particularly those specialising in services for individuals with learning disabilities and neurodivergence. Companies that can demonstrate a high quality of service and competitive pricing will thrive, as the award criteria balanced quality with price considerations at 60% and 40% respectively. Small and medium-sized enterprises (SMEs) would find this contract particularly fitting, given that the awarded supplier, KeyRing Living Support Networks, is categorised as an SME, proving the council's openness to smaller businesses in the tendering process. The framework allows businesses to be integrated into public sector service delivery, creating long-term partnership opportunities within the local authority's service provision initiatives.

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Notice Title

Help When You Need It: Learning Disability and Neurodivergence

Notice Description

A preventative community support service that offers short-term, outcome-focused, and strengths-based support in the community for People with Learning Disabilities and/or People with Neurodivergence (primarily within their own home but also in the community or the Supplier's premises). As a preventative service, HWYNI aims to prevent, reduce, and delay the need for long-term care and support.

Lot Information

Lot 9

Open future opportunity - This means that the buyer is not yet ready to invite bid applications, but early notification has been provided and some dialogue may be possible. Adult Social Care (ASC) Framework Bristol City Council (BCC) will be establishing a Single Framework for Adult Social Care. This notice aims to inform current and future social care providers of BCC's commissioning intentions. BCC's Adult social care is facing significant challenges. Population needs in Bristol are diverse and increasing coupled with considerable financial pressures for the Local Authority. BCC is looking to review and improve its commissioned social care offer, modernising models of care across a range of services. BCC Adult Social Care currently purchases care from approximately 480 providers at a cost of c.PS195M per annum. The current purchasing mechanism comprises of four large frameworks which are, Care Homes, Home Care, Community Support Services, Sheltered Housing in addition to other care contracts. BCC intends to establish a Single Framework for the provision of the following services. Services will be for adults over the age of 18, providing care and support to all social care needs, including but not limited to Older People, Dementia, Frailty, Learning Disabilities, Autism, Mental Health, Acquired Brain Injury, Sensory Impairment, Physical Impairment and Carers. Lot 1: Residential and Nursing Care Homes Lot 2: Supported Accommodation Lot 3: Extra Care Housing Lot 4: Home Care Lot 5: Support to Access the Community, Day Opportunities and Help When you Need it (preventative services) Lot 6: Direct Payment Support and Individual Service Funds Lot 7: Carers Support Services Lot 8: Advocacy Lot 9: Innovation There is also an intention to allow partner agencies in the Bristol, North Somerset, and South Gloucestershire (BNSSG) area including the Integrated Care Board (ICB) access to purchase from this framework should they wish to. Our intention is to go out to Tender for the new Framework in Autumn 2023. We are already speaking to our current quality local providers market about joining our new framework, and we are also keen to hear from social care providers not currently within the Bristol market. We are looking for informal expressions of interest on the above services to establish the level of market interest via this short Microsoft form. We will also use the contact information on the form to keep you up to date about the Tender and any associated events. Please make sure just one lead person for your organising submits a form. We would appreciate it if you can submit your expression of interest by Friday 14th July 2023. You will still be able to complete the form after this date but it would help inform our planning for the tender to understand marker interest as early as possible in the process. Further information about BCC's Single Framework for Adult Social Care and detailed of related events, can be found on the BCC website https://www.bristol.gov.uk/business/tenders-and-contracts/for-social-care-providers/single-adult-social-care-framework - Single Adult Social Care Framework (bristol.gov.uk). Please note this soft market testing exercise has been issued as an information seeking exercise and is not part of a procurement process.

Packet 1: North and West Bristol

A preventative community support service that offers short-term, outcome-focused, and strengths-based support in the community for People with Learning Disabilities and/or People with Neurodivergence (primarily within their own home but also in the community or the Supplier's premises). As a preventative service, HWYNI aims to prevent, reduce, and delay the need for long-term care and support.

Renewal: Up to 3 extensions possible of 24 months each. Total contract maximum term - 4 + 2 + 2 + 2 (10 years)

Packet 2: Inner City and East Bristol

Provision of Home Care Services under a block-purchase arrangement (the Reablement Bridging Service)

Renewal: Up to 3 extensions possible of 24 months each. Total contract maximum term - 4 + 2 + 2 + 2 (10 years)

Packet 3: South Bristol

Provision of Home Care Services under a block-purchase arrangement (the Reablement Bridging Service)

Renewal: Up to 3 extensions possible of 24 months each. Total contract maximum term - 4 + 2 + 2 + 2 (10 years)

Home Care

Adult Social Care Services Lot 4: Home Care

Renewal: Up to 3 extensions possible of 24 months each. Total contract maximum term - 4 + 2 + 2 + 2 (10 years)

Community Support and Day Opportunities

Adult Social Care Services Lot 5: Community Support and Day Opportunities

Renewal: Up to 3 extensions possible of 24 months each. Total contract maximum term - 4 + 2 + 2 + 2 (10 years)

Personalisation

Adult Social Care Services Lot 6 Personalisation

Renewal: Up to 3 extensions possible of 24 months each. Total contract maximum term - 4 + 2 + 2 + 2 (10 years)

Carers Support Services

Adult Social Care Services Lot 7: Carers Support Services

Renewal: Up to 3 extensions possible of 24 months each. Total contract maximum term - 4 + 2 + 2 + 2 (10 years)

Advocacy

Adult Social Care Services Lot 8: Advocacy

Renewal: Up to 3 extensions possible of 24 months each. Total contract maximum term - 4 + 2 + 2 + 2 (10 years)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03ce51
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/062179-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85000000 - Health and social work services

85100000 - Health services

85300000 - Social work and related services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,090,644 £1M-£10M

Notice Dates

Publication Date
3 Oct 20254 months ago
Submission Deadline
14 Nov 2023Expired
Future Notice Date
1 Nov 2023Expired
Award Date
4 May 20259 months ago
Contract Period
15 Oct 2023 - 15 Feb 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Cancelled, Planned
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BRISTOL CITY COUNCIL
Contact Name
Catherine Martin, User Charlotte Smart
Contact Email
catherine.martin@bristol.gov.uk, procurement.support@bristol.gov.uk
Contact Phone
+44 0

Buyer Location

Locality
BRISTOL
Postcode
BS1 5TR
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK South West (England), TLK1 Gloucestershire, Wiltshire and Bristol/Bath area

Local Authority
Bristol, City of
Electoral Ward
Bedminster
Westminster Constituency
Bristol South

Supplier Information

Number of Suppliers
4
Supplier Names

BRUNELCARE

HAPPY CARE

KEYRING LIVING SUPPORT NETWORKS

PRIME WAY CARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                            "text": "Open future opportunity - This means that the buyer is not yet ready to invite bid applications, but early notification has been provided and some dialogue may be possible. Adult Social Care (ASC) Framework Bristol City Council (BCC) will be establishing a Single Framework for Adult Social Care. This notice aims to inform current and future social care providers of BCC's commissioning intentions. BCC's Adult social care is facing significant challenges. Population needs in Bristol are diverse and increasing coupled with considerable financial pressures for the Local Authority. BCC is looking to review and improve its commissioned social care offer, modernising models of care across a range of services. BCC Adult Social Care currently purchases care from approximately 480 providers at a cost of c.PS195M per annum. The current purchasing mechanism comprises of four large frameworks which are, Care Homes, Home Care, Community Support Services, Sheltered Housing in addition to other care contracts. BCC intends to establish a Single Framework for the provision of the following services. Services will be for adults over the age of 18, providing care and support to all social care needs, including but not limited to Older People, Dementia, Frailty, Learning Disabilities, Autism, Mental Health, Acquired Brain Injury, Sensory Impairment, Physical Impairment and Carers. Lot 1: Residential and Nursing Care Homes Lot 2: Supported Accommodation Lot 3: Extra Care Housing Lot 4: Home Care Lot 5: Support to Access the Community, Day Opportunities and Help When you Need it (preventative services) Lot 6: Direct Payment Support and Individual Service Funds Lot 7: Carers Support Services Lot 8: Advocacy Lot 9: Innovation There is also an intention to allow partner agencies in the Bristol, North Somerset, and South Gloucestershire (BNSSG) area including the Integrated Care Board (ICB) access to purchase from this framework should they wish to. Our intention is to go out to Tender for the new Framework in Autumn 2023. We are already speaking to our current quality local providers market about joining our new framework, and we are also keen to hear from social care providers not currently within the Bristol market. We are looking for informal expressions of interest on the above services to establish the level of market interest via this short Microsoft form. We will also use the contact information on the form to keep you up to date about the Tender and any associated events. Please make sure just one lead person for your organising submits a form. We would appreciate it if you can submit your expression of interest by Friday 14th July 2023. You will still be able to complete the form after this date but it would help inform our planning for the tender to understand marker interest as early as possible in the process. Further information about BCC's Single Framework for Adult Social Care and detailed of related events, can be found on the BCC website https://www.bristol.gov.uk/business/tenders-and-contracts/for-social-care-providers/single-adult-social-care-framework - Single Adult Social Care Framework (bristol.gov.uk). Please note this soft market testing exercise has been issued as an information seeking exercise and is not part of a procurement process."
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