Award

DBC (SF) Community Alarm Call-Monitoring and Response Service

DACORUM BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

22 Oct 2024 at 10:08

Tender

20 Jun 2023 at 10:52

Summary of the contracting process

The latest procurement process undertaken by Dacorum Borough Council involves the "DBC (SF) Community Alarm Call-Monitoring and Response Service." This service falls under the industry category of alarm-monitoring services, specifically aimed at general public services and other community, social, and personal services. The location of the service delivery is Hemel Hempstead, within the region UKH23. The procurement utilised an open procedure and is currently in the award stage as of 22nd October 2024, with key dates reflecting the tender period ending on 25th July 2023 and the contract being signed on 2nd October 2024. The awarded firm is Tunstall Healthcare (UK) Limited, representing a contract value of £308,456.20 GBP, amidst competition from five bids.

This tender presents significant opportunities for businesses specialising in community and alarm-monitoring services, particularly those capable of providing comprehensive support for elderly and vulnerable tenants. Service providers with relevant accreditation, such as the Telecare Services Association accreditation or similar quality standards, and those possessing a credible Business Continuity Plan, would be highly competitive. The contract involves managing lifeline services for both council properties and private homes, including category 1 and 2 housing schemes, providing a potential growth avenue for businesses in the social care and telemonitoring sectors.

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Notice Title

DBC (SF) Community Alarm Call-Monitoring and Response Service

Notice Description

Dacorum Borough Council provides lifeline services to tenants living in Dacorum in general needs accommodation and to private home owners, this includes a Community Alarm call monitoring and response service to enable the tenants to continue living independently. The current service provides the following support to:* Service users in 28 category 2 supported housing schemes amounting to 1701 connections* Dispersed service users in category 1 properties including 127 service users in council general needs properties and 372 service users in private rented or owned properties totalling 1060 connections* 39 of the above numbers are relinquished tenants (within categories 1 and 2) these are registered contacts with the service provider but make little or no demand on the call monitoring service. The full specification is included in the Part B tender document.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03d7d9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034097-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

98 - Other community, social and personal services


CPV Codes

79711000 - Alarm-monitoring services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£728,000 £500K-£1M
Lots Value
£728,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£308,456 £100K-£500K

Notice Dates

Publication Date
22 Oct 20241 years ago
Submission Deadline
25 Jul 2023Expired
Future Notice Date
Not specified
Award Date
1 Oct 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DACORUM BOROUGH COUNCIL
Contact Name
Procurement
Contact Email
sue.foster@dacorum.gov.uk
Contact Phone
+44 1442228346

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP1 1DN
Post Town
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLH23 Hertfordshire CC

Local Authority
Dacorum
Electoral Ward
Hemel Hempstead Town
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
1
Supplier Name

TUNSTALL HEALTHCARE (UK

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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