This public procurement record has 3 releases in its history.

TenderUpdate

14 Jul 2023 at 09:14

TenderUpdate

12 Jul 2023 at 15:20

Planning

12 Jul 2023 at 08:28

Summary of the contracting process

The Crown Commercial Service is seeking to put in place contracts for the provision of Emotional Support services for the Covid-19 Inquiry. The contracts aim to provide emotional support to individuals engaging with the Inquiry through various channels, including digital, phone-based, and face-to-face services. The procurement is at the planning stage with market engagement events scheduled for July 18, 2023, and the formal procurement process expected to commence in August 2023.

This tender presents an opportunity for businesses in the guidance and counselling services sector to engage with the Covid-19 Inquiry and provide emotional support services. Companies offering digital emotional support services, phone-based and face-to-face emotional support, as well as staff-related tender services are well-suited to compete in this procurement process. Interested parties are encouraged to participate in the upcoming Virtual Market Engagement Events to learn more about the requirements and the tendering process.

How relevant is this notice?

Notice Title

Provision of Safeguarding Support for Covid-19 Inquiry

Notice Description

Crown Commercial Service, intends to put in place contracts for the provision of Emotional Support service for use by the Covid 19 Inquiry. The Inquiry has pledged to be trauma-informed across all of its work. A trauma informed approach means seeking to reduce the risk of retraumatisation to people who are engaging with the Inquiry. Emotional support is one of the key ways of reducing retraumatisation by offering timely, sensitive, psychologically informed emotional support to people engaging with the Inquiry's work. Emotional support is not counselling or therapy. The focus is on facilitating the person's engagement with the Inquiry, creating support plans, facilitating stabilisation, providing psychological containment and facilitating the person's journey through their engagement process. The contracts shall provide the offer of emotional support for everyone engaging with the Inquiry, divided into 3 separate Lots: Lot 1 Digital emotional support service with accessible offer for ALL Lot 2 Phone based and face to face emotional support Lot 3 Staff-related tender for reflective practice, 1:1 emotional support for staff and training rollouts

Lot Information

Digital emotional support service with accessible offer for ALL (phone call equiv to texts)

- Digital service offering - Website with easy to navigate, downloadable psychoeducation materials including advice, self guided resources. - Stories of courage and hope from people impacted by Covid - Text based support service available to anyone who needs it - Triaging - the digital service provider would triage clients according to need. Pathways into Tier 2 would be swift and robust.

Phone based and face to face emotional support

- Emotional support via telephone, video call (or F2F if at a community event), offering: psychological safety building, support plans, containment, risk assessment where needed. - Pathway from Tier 1 to Tier 2 for ESM ppts who are significantly distressed by their engagement. - Everyone could be given the details of the website for resources but some individuals engaging with the Inquiry would go straight into the Tier 2 level. - Direct entry pathway into Tier 2 enhanced support for: - ESM Targeted Research ppts - People engaging in focus groups or activity that is inviting recollection of traumatic events - Hearings related support - witnesses and CP model from this Tier

Staff-related tender for reflective practice, 1:1 emotional support for staff and training rollouts

Inquiry staff will come into contact with people and materials that could potentially cause distress (e.g. evidential documents, witness testimony etc.) and therefore require additional emotional support beyond the standard employee assistance programs. The supplier would be expected to deliver: - Staff Training events - Group reflective support - 1-on-1 support

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03e0ec
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020206-2023
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

85 - Health and social work services


CPV Codes

79633000 - Staff development services

80511000 - Staff training services

80561000 - Health training services

85312300 - Guidance and counselling services

85312310 - Guidance services

85312320 - Counselling services

Notice Value(s)

Tender Value
£7,645,650 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Jul 20233 years ago
Submission Deadline
Not specified
Future Notice Date
8 Aug 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
Crown Commercial Service
Additional Buyers

The Covid 19 Inqury acting through Crown Commercial Service

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Postcode Area
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Open Contracting Data Standard (OCDS)

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