Award

Flexible Framework for Provision of Care at Home Services for Adults and Older People

INVERCLYDE COUNCIL

This public procurement record has 3 releases in its history.

Award

29 May 2024 at 14:49

Tender

31 Oct 2023 at 14:52

Planning

16 Aug 2023 at 13:15

Summary of the contracting process

The Inverclyde Council has conducted a procurement exercise for a Flexible Framework Agreement to provide Care at Home Services for Adults and Older People in Inverclyde. The agreement, awarded to multiple suppliers, has a total estimated value of £10,550,000 and a duration of four years with a possible one-year extension. The main procurement category is services, and key evaluation criteria include quality of service delivery, staff skills, and price.

This tender for Care at Home Services in Inverclyde presents opportunities for SMEs in the social work and related services sector to expand their business. Providers offering personal care, support, and housing services have successfully secured contracts under this agreement. The procurement process involves an open procedure, with a focus on quality service delivery, staff expertise, and fair work practices. Interested businesses can submit electronic bids and should align with the Council's requirements for the provision of Care at Home Services.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Flexible Framework for Provision of Care at Home Services for Adults and Older People

Notice Description

This procurement exercise is to establish a 'Flexible Framework Agreement' in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015 (further referred to as 'Flexible Framework (FF)') for the provision of Care at Home Services for Adults and Older People. The FF allows for New Entrants to be admitted, as Providers, after it has been established. Following award, successful Providers will also be able to amend locations to their service offering in accordance with the terms of the FF. Inverclyde Council (the Council) is seeking to appoint Providers on to a FF for the provision of Care at Home Services which will be delivered to Supported Persons residing within Inverclyde and who are clients of the Council acting on behalf of Inverclyde Health and Social Care Partnership (HSCP). Providers will only be commissioned in accordance with their level of experience, training, adopted management actions, supervision, working practice and their level of Care Inspectorate grades. The value provided in II.1.5 is an ESTIMATE only for the total period of the FF of 4 years, with an option to extend a further 1 year.

Lot Information

Lot 1

The Service shall be delivered in a range of ways including providing personal care, personal support and housing support within Supported Persons own homes, 24 hours a day, 7 days per week, each day per year. Award Criteria: Quality criterion: Service Delivery / Weighting: 27 Quality criterion: Staff Skills, Expertise & Qualifications / Weighting: 10 Quality criterion: Quality Assurance processes, procedures and reporting / Weighting: 16 Quality criterion: Fair Work First / Weighting: 17 Price / Weighting: 30 The anticipated value at 'II.2.6' is estimated and may be subject to change. Tenderers should note that there is no guarantee of any business, use, level of use or continuity of business through the FF. The Duration at 'II.2.7' is the initial period. The Council may, at its sole discretion, extend the duration of the Agreement for a period of up to one (1) year from the Expiry Date, for the period 1 April 2028 until 31 March 2029, subject to having secured all necessary approvals, budget availability and satisfactory performance of the Agreement. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03f057
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016793-2024
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85300000 - Social work and related services

85310000 - Social work services

Notice Value(s)

Tender Value
£10,550,000 £10M-£100M
Lots Value
£10,550,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£10,550,000 £10M-£100M

Notice Dates

Publication Date
29 May 20241 years ago
Submission Deadline
1 Dec 2023Expired
Future Notice Date
8 Oct 2023Expired
Award Date
20 Feb 20242 years ago
Contract Period
31 Mar 2024 - 31 Mar 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
INVERCLYDE COUNCIL
Contact Name
Andrew Duncan
Contact Email
procurement@inverclyde.gov.uk
Contact Phone
+44 1475712796

Buyer Location

Locality
GREENOCK
Postcode
PA15 1LX
Post Town
Paisley
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire

Local Authority
Inverclyde
Electoral Ward
Inverclyde North
Westminster Constituency
Inverclyde and Renfrewshire West

Supplier Information

Number of Suppliers
13
Supplier Names

365 CARE

CARE1 PROFESSIONAL SERVICES

CARING GRACE

COTTAGE CARE SERVICES

EVERGREEN HOME SUPPORT

FIRSTCARE SOLUTIONS

KARMA HEALTHCARE

ONCALL CARE SERVICE

PARTNERS THAT CARE

PLUM TREE CARE

SCOTIA HOMECARE SOLUTIONS

SUPPORT AND SOCIAL CARE NETWORK

UNFADING CARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03f057-2024-05-29T15:49:35+01:00",
    "date": "2024-05-29T15:49:35+01:00",
    "ocid": "ocds-h6vhtk-03f057",
    "description": "As stated in the attachment 'Contract Notice Criteria' located in the attachments area of the tender documentation on Public Contracts Scotland Tender. (SC Ref:764968)",
    "initiationType": "tender",
    "tender": {
        "id": "CP0530/HSCP",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Flexible Framework for Provision of Care at Home Services for Adults and Older People",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85300000",
            "description": "Social work and related services"
        },
        "mainProcurementCategory": "services",
        "description": "This procurement exercise is to establish a 'Flexible Framework Agreement' in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015 (further referred to as 'Flexible Framework (FF)') for the provision of Care at Home Services for Adults and Older People. The FF allows for New Entrants to be admitted, as Providers, after it has been established. Following award, successful Providers will also be able to amend locations to their service offering in accordance with the terms of the FF. Inverclyde Council (the Council) is seeking to appoint Providers on to a FF for the provision of Care at Home Services which will be delivered to Supported Persons residing within Inverclyde and who are clients of the Council acting on behalf of Inverclyde Health and Social Care Partnership (HSCP). Providers will only be commissioned in accordance with their level of experience, training, adopted management actions, supervision, working practice and their level of Care Inspectorate grades. The value provided in II.1.5 is an ESTIMATE only for the total period of the FF of 4 years, with an option to extend a further 1 year.",
        "value": {
            "amount": 10550000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "The Service shall be delivered in a range of ways including providing personal care, personal support and housing support within Supported Persons own homes, 24 hours a day, 7 days per week, each day per year. Award Criteria: Quality criterion: Service Delivery / Weighting: 27 Quality criterion: Staff Skills, Expertise & Qualifications / Weighting: 10 Quality criterion: Quality Assurance processes, procedures and reporting / Weighting: 16 Quality criterion: Fair Work First / Weighting: 17 Price / Weighting: 30 The anticipated value at 'II.2.6' is estimated and may be subject to change. Tenderers should note that there is no guarantee of any business, use, level of use or continuity of business through the FF. The Duration at 'II.2.7' is the initial period. The Council may, at its sole discretion, extend the duration of the Agreement for a period of up to one (1) year from the Expiry Date, for the period 1 April 2028 until 31 March 2029, subject to having secured all necessary approvals, budget availability and satisfactory performance of the Agreement. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.",
                "status": "active",
                "value": {
                    "amount": 10550000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "startDate": "2024-04-01T00:00:00+01:00",
                    "endDate": "2028-03-31T23:59:59+01:00"
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85310000",
                        "description": "Social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM83"
                    },
                    {
                        "region": "UKM83"
                    },
                    {
                        "region": "UKM83"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "communication": {
            "futureNoticeDate": "2023-10-09T00:00:00+01:00",
            "atypicalToolUrl": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/"
        },
        "coveredBy": [
            "GPA"
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/",
        "otherRequirements": {
            "reductionCriteria": "As stated in the attachment 'Contract Notice Criteria' located in the attachments area of the tender documentation on Public Contracts Scotland Tender."
        },
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "technical",
                    "description": "As stated in the attachment 'Contract Notice Criteria' located in the attachments area of the tender documentation on Public Contracts Scotland Tender."
                }
            ]
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "periodRationale": "A Flexible Framework Agreement is being established for a period of 4 years, with the option of a further year, which will always be open to new entrants throughout the Flexible Framework period."
            }
        },
        "awardCriteriaDetails": "The scope of Services to be provided under the Flexible Framework falls within the definition of a \"social and other specific\" service under the Public Contracts (Scotland) Regulations 2015 and therefore the Flexible Framework is not subject to the full requirements of the aforementioned regulations.",
        "tenderPeriod": {
            "endDate": "2023-12-01T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "contractTerms": {
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        }
    },
    "parties": [
        {
            "id": "GB-FTS-52718",
            "name": "Inverclyde Council",
            "identifier": {
                "legalName": "Inverclyde Council"
            },
            "address": {
                "streetAddress": "Procurement, Municipal Buildings, Clyde Square",
                "locality": "Greenock",
                "region": "UKM83",
                "postalCode": "PA15 1LX",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Andrew Duncan",
                "telephone": "+44 1475712796",
                "email": "Procurement@inverclyde.gov.uk",
                "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.inverclyde.gov.uk",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00168",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-28143",
            "name": "Greenock Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Greenock Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "Sheriff Court House,1 Nelson Street",
                "locality": "Greenock",
                "postalCode": "PA15 1TR",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-114786",
            "name": "Unfading Care LTD",
            "identifier": {
                "legalName": "Unfading Care LTD"
            },
            "address": {
                "streetAddress": "Edinburgh Palette, St. Margaret's House, 151 London Road",
                "locality": "Edingburgh",
                "region": "UK",
                "postalCode": "EH7 6AE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7856463314"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-114787",
            "name": "Caring Grace Ltd",
            "identifier": {
                "legalName": "Caring Grace Ltd"
            },
            "address": {
                "streetAddress": "1/2 , Marjory Dr",
                "locality": "Paisley",
                "region": "UKM83",
                "postalCode": "PA3 4TB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7877307843"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-114788",
            "name": "365 care limited",
            "identifier": {
                "legalName": "365 care limited"
            },
            "address": {
                "streetAddress": "95 Abercorn street , Paisley",
                "locality": "Paisley",
                "region": "UKM83",
                "postalCode": "Pa3 4at",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7975991642"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-114789",
            "name": "Cottage Care Services",
            "identifier": {
                "legalName": "Cottage Care Services"
            },
            "address": {
                "streetAddress": "23 , 23 Brougham Street",
                "locality": "Greenock",
                "region": "UK",
                "postalCode": "pa16 8ab",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1475648393"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-50498",
            "name": "Evergreen Home Support",
            "identifier": {
                "legalName": "Evergreen Home Support"
            },
            "address": {
                "streetAddress": "30a Nelson Street Greenock.",
                "locality": "Greenock",
                "region": "UK",
                "postalCode": "PA15 1QH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7933381821"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-114790",
            "name": "Firstcare Solutions Ltd",
            "identifier": {
                "legalName": "Firstcare Solutions Ltd"
            },
            "address": {
                "streetAddress": "Unit 28, Block B,, 3 Whitehouse Road, Springkerse Industrial Estate",
                "locality": "Stirling",
                "region": "UKM",
                "postalCode": "FK47 7SP",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7450294339"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-114791",
            "name": "Karma Healthcare Ltd",
            "identifier": {
                "legalName": "Karma Healthcare Ltd"
            },
            "address": {
                "streetAddress": "1 Moorfield Lane",
                "locality": "Gourock",
                "region": "UK",
                "postalCode": "PA19 1LN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1475639988"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-93730",
            "name": "Oncall Care Service Ltd",
            "identifier": {
                "legalName": "Oncall Care Service Ltd"
            },
            "address": {
                "streetAddress": "121 Moffat Street",
                "locality": "Glasgow",
                "region": "UKM",
                "postalCode": "G5 0ND",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7860172559"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-114792",
            "name": "Partners that care",
            "identifier": {
                "legalName": "Partners that care"
            },
            "address": {
                "streetAddress": "10, broomhill way",
                "locality": "greenock",
                "region": "UKM",
                "postalCode": "PA15 4HE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1475780006"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-114793",
            "name": "Plum Tree Care LTd",
            "identifier": {
                "legalName": "Plum Tree Care LTd"
            },
            "address": {
                "streetAddress": "272 Bath Rd",
                "locality": "Glasgow",
                "region": "UK",
                "postalCode": "G2 4JR",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7568534003"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-104354",
            "name": "Scotia Homecare Solutions Limited",
            "identifier": {
                "legalName": "Scotia Homecare Solutions Limited"
            },
            "address": {
                "streetAddress": "24 Ladyburn Business Centre, Pottery Street",
                "locality": "Greenock",
                "region": "UK",
                "postalCode": "PA15 2UH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7799414119"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-114794",
            "name": "Support and Social Care Network Ltd",
            "identifier": {
                "legalName": "Support and Social Care Network Ltd"
            },
            "address": {
                "streetAddress": "Murrayburgh House, 17 CORSTORPHINE ROAD",
                "locality": "EDINBURGH",
                "region": "UKM75",
                "postalCode": "EH12 6DD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1316294567"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-50495",
            "name": "Care1 Professional Services LTD",
            "identifier": {
                "legalName": "Care1 Professional Services LTD"
            },
            "address": {
                "streetAddress": "69 Buchanan Street , Suite 324",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G1 3HL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1708606120"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-52718",
        "name": "Inverclyde Council"
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000748292"
        }
    ],
    "language": "en",
    "awards": [
        {
            "id": "016793-2024-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-114786",
                    "name": "Unfading Care LTD"
                },
                {
                    "id": "GB-FTS-114787",
                    "name": "Caring Grace Ltd"
                },
                {
                    "id": "GB-FTS-114788",
                    "name": "365 care limited"
                },
                {
                    "id": "GB-FTS-114789",
                    "name": "Cottage Care Services"
                },
                {
                    "id": "GB-FTS-50498",
                    "name": "Evergreen Home Support"
                },
                {
                    "id": "GB-FTS-114790",
                    "name": "Firstcare Solutions Ltd"
                },
                {
                    "id": "GB-FTS-114791",
                    "name": "Karma Healthcare Ltd"
                },
                {
                    "id": "GB-FTS-93730",
                    "name": "Oncall Care Service Ltd"
                },
                {
                    "id": "GB-FTS-114792",
                    "name": "Partners that care"
                },
                {
                    "id": "GB-FTS-114793",
                    "name": "Plum Tree Care LTd"
                },
                {
                    "id": "GB-FTS-104354",
                    "name": "Scotia Homecare Solutions Limited"
                },
                {
                    "id": "GB-FTS-114794",
                    "name": "Support and Social Care Network Ltd"
                },
                {
                    "id": "GB-FTS-50495",
                    "name": "Care1 Professional Services LTD"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "016793-2024-1",
            "awardID": "016793-2024-1",
            "status": "active",
            "value": {
                "amount": 10550000,
                "currency": "GBP"
            },
            "dateSigned": "2024-02-20T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 16
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 16
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 16
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 16
            }
        ]
    }
}