Planning

The Provision of Housing Fuel Poverty Services

LONDON BOROUGH OF WALTHAM FOREST

This public procurement record has 1 release in its history.

Planning

02 Nov 2023 at 10:50

Summary of the contracting process

The London Borough of Waltham Forest is planning a procurement process for 'The Provision of Housing Fuel Poverty Services' in the services industry category. The tender aims to explore market options for a long-term fuel poverty provider and outreach services for the Winter 2023/24 period. The procurement stage is currently at the planning phase, led by the London Borough of Waltham Forest. The communication of future notice for this opportunity is set for 23rd November 2023.

This tender presents an opportunity for businesses with expertise in fuel poverty services to compete for a contract with the London Borough of Waltham Forest. Companies experienced in providing energy efficiency solutions, outreach services, and support to vulnerable households in Waltham Forest would be well-suited to engage in this procurement. The contract value for this opportunity is set at £393,000 GBP.

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Notice Title

The Provision of Housing Fuel Poverty Services

Notice Description

London Borough of Waltham Forest are seeking to determine market options for the provision of a Fuel Poverty Provider over the long term. We are also seeking to determine the market capacity for outreach and engagement during the Winter period of 2023/24, including capacity building in the voluntary sector to support ongoing resilience to rising fuel costs. We are seeking providers with a track record of proven knowledge and experience in all areas of Fuel Poverty including but not limited to from the list below; - Energy Company Obligation Scheme, Great British Insulation Scheme, Boiler Upgrade Scheme, Priority Services Register, and other government schemes to support retrofit and other home upgrades

Lot Information

Lot 1

London Borough of Waltham Forest are seeking to determine market options for the provision of a Fuel Poverty Provider over the long term (advertised value for a 3 year contract). We are also seeking to determine the market capacity for outreach and engagement during the Winter period of 2023/24, including capacity building in the voluntary sector to support ongoing resilience to rising fuel costs (approx value PS65,500). Providers from across the market are invited to submit details on what they are able to provide in this sector. The range of services that we are reviewing are as follows: London Borough of Waltham Forest is looking for a supplier/suppliers to provide Fuel Poverty support and outreach to vulnerable residents, particularly those without an EPC rating or an EPC rating of D-G. The Fuel Poverty Provider is required to assist 260 vulnerable households in Waltham Forest to save an average of PS300 or more on their annual energy bill as a result of receiving a package of interventions. At least 70% of households must have an existing health condition as defined by the National Institute for Health and Care Excellence (NICE) 2015 guidance on excess winter deaths and illness caused by cold homes. For social and private tenants experiencing damp and disrepair, the provider will follow the agreed pathways (see attached) and will provide damp and disrepair reports only when those pathways are exhausted. The provider is expected to provide additional support to at least 30 residents receiving large energy efficiency measures in their home (for example boiler replacement), it is expected that if the provider is not able to reach these targets they should inform the Council as soon as possible and agree alternative work to be carried out in place of these outputs. The Provider is expected to target and prioritise households most in need. To qualify, households must be living in Waltham Forest and will be either: - Owner occupiers living in energy inefficient housing with high energy costs - Living in an energy inefficient property with high energy costs in the private rented sector - A Social tenant of the Council or a housing association. This work will be limited to advice and support [small measures]. The provider may not carry out any improvement works on these properties. The Provider should provide a package of interventions tailored to the individual household's needs following an assessment. Interventions can include a mixture of advice and support and energy efficiency improvement measures installed in the property. This can also include case work support for residents applying for Council initiatives or Council supported schemes such as ECO4, GBIS or future variations of these schemes. The Provider should act as an Energy Efficiency Advisor and be NEA/City & Guilds 6281-01 Level 3 Award in Energy Awareness qualified or equivalent. The Provider will also be able to work with the Council to provide EPC ratings to homes without an existing certificate that are likely to be eligible for funding schemes once this is in place. The improvements that can be installed in a property will depend on many things, including age and size of the property; condition of the property; and available funding. For each home, the Provider is required to undertake a survey to identify what improvements can be installed and funded. The works should deliver value for money and be effective. Larger energy efficiency improvement works are applicable provided the Provider and / or the Council secure significant additional external funding to deliver them. Where funding allows, the provider should prioritise the installation of zero-carbon heating systems and the use of sustainable materials, ensuring that materials and installations always fully comply with safety regulations. Embodied carbon should be considered and minimised wherever possible. Within the Winter Support 23/24 variation to this contract, the provider is expected to undertake a scheduled of outreach events (proposed at 6 sessions a week for 20 weeks) in collaboration with the Council to identify vulnerable residents to support with energy efficiency measures and completing support applications (e.g. to Council schemes or ECO4. The Provider should be willing to attend Community Living Rooms, Faith Groups and other engagement opportunities and be flexible to meet the needs of the community. We would expect the provider to support at least 100 residents to make an application via the Council's winter support form. This is an opportunity to ensure the most vulnerable are being supported and can access the services on offer from both the Provider and the Council. Those that are digitally excluded or have limited contact with the Council should be provided with an opportunity. Ideally the Provider should be able to attend outreach events and home visits using the most sustainable mode of transport available to them, or by reducing the miles travelled by carbon intensive modes (e.g. cars). We are seeking social value from local based provider/providers who have a likeminded ethos and can work in partnership with us to deliver the best possible outcomes for our citizens.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04112d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032405-2023
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services


CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£393,000 £100K-£500K
Lots Value
£393,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Nov 20232 years ago
Submission Deadline
Not specified
Future Notice Date
23 Nov 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF WALTHAM FOREST
Contact Name
Mr Joe Creasey
Contact Email
joe.creasey@walthamforest.gov.uk
Contact Phone
+44 2084964825

Buyer Location

Locality
LONDON
Postcode
E17 4JF
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
TLI53 Redbridge and Waltham Forest

Local Authority
Waltham Forest
Electoral Ward
Chapel End
Westminster Constituency
Walthamstow

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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The Provider should act as an Energy Efficiency Advisor and be NEA/City & Guilds 6281-01 Level 3 Award in Energy Awareness qualified or equivalent. The Provider will also be able to work with the Council to provide EPC ratings to homes without an existing certificate that are likely to be eligible for funding schemes once this is in place. The improvements that can be installed in a property will depend on many things, including age and size of the property; condition of the property; and available funding. For each home, the Provider is required to undertake a survey to identify what improvements can be installed and funded. The works should deliver value for money and be effective. Larger energy efficiency improvement works are applicable provided the Provider and / or the Council secure significant additional external funding to deliver them. 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