Notice Information
Notice Title
Customer Grants
Notice Description
We are seeking to partner with a single organisation or consortium of providers with single lead provider to deliver a customer grants programme to cover our three regions of the Midlands, East and South-East of England. We require customers grants to be managed and delivered via digital platform with the provider to support and arrange third party distribution. Please see Procontract for full tender pack. The contract will commence April 2024 for a period of 2 years with an option to extend for a further 1 year.
Lot Information
Lot 1
Orbit are seeking to partner with a single organisation or consortium of providers with single lead provider to deliver a customer grants programme to cover our three regions of the Midlands, East and South-East of England. We require customers grants to be managed and delivered via a digital platform with the provider to support and arrange third party distribution. The provider must be able to provide real time information and data sets to support the delivery and monitoring of the programme. We want to understand how you would deliver the service from sourcing suppliers of goods to meet our requirements, management of the online grant portal including application and audit process. Thorough management of supply chain and delivery to customer. We would want the provider to have an excellent customer support provision including issue resolution and SLA delivery timescales. We would want to understand what added value or innovation you could bring through your networks and experience, your credentials and quality standards, and your costs for the delivery of the service. Area of Focus: 1. Hardship Grants (food / fuel / white goods) 2. Employment and Skills Grants 3. Digital Grants (data / tablet / laptops) 4. Youth (childcare / uniform / cost of the school day) 5. Wellbeing Grants (mental wellbeing) 6. Home Grants (carpet / curtains / winter warmth / gardening) Orbit are running this procurement exercise through the housing e-procurement portal 'Procontract'. Interested suppliers should register/log-in to the portal to view the tender documents and submit their response. Any project related queries should be sent via the messaging function on the portal.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-041187
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/032546-2023
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
75 - Administration, defence and social security services
98 - Other community, social and personal services
-
- CPV Codes
75200000 - Provision of services to the community
98000000 - Other community, social and personal services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 3 Nov 20232 years ago
- Submission Deadline
- 4 Dec 2023Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ORBIT GROUP LIMITED
- Contact Name
- Mrs Julie Mepham
- Contact Email
- group.tenders@orbit.org.uk
- Contact Phone
- +44 8006781221
Buyer Location
- Locality
- COVENTRY
- Postcode
- CV3 2SU
- Post Town
- Coventry
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG33 Coventry
- Delivery Location
- Not specified
-
- Local Authority
- Coventry
- Electoral Ward
- Wyken
- Westminster Constituency
- Coventry East
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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