Award

ID 4495113 - DfE - TOURISM NI - TOURISM BUSINESS HUB AND WEBSITE SUPPORT MAINTENANCE AND DEVELOPMENT

TOURISM NI

This public procurement record has 2 releases in its history.

Award

08 Mar 2024 at 14:13

Tender

07 Nov 2023 at 16:48

Summary of the contracting process

The buying organisation, Tourism NI, has awarded a contract for tourism business hub and website support maintenance and development. The procurement process was for IT services within the services category. The contract was valued at £160,6534.50 and was signed on 15th February 2024. The procurement method used was an open procedure. The contract has a planned duration of 3 years with a possible extension of 2 years, with the current status being active.

This tender offers opportunities for businesses in IT services, consulting, software development, and internet support. Companies specialising in system, content management, and software development services may find this tender suitable to compete for. The contract presents potential for business growth through a long-term engagement with Tourism NI to support their website infrastructure and operations, providing a platform-as-a-service solution with opportunities for ongoing support and development.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

ID 4495113 - DfE - TOURISM NI - TOURISM BUSINESS HUB AND WEBSITE SUPPORT MAINTENANCE AND DEVELOPMENT

Notice Description

Tourism Northern Ireland (TNI) is responsible for the development of tourism and the marketing of Northern Ireland as a tourist destination to domestic tourists, from within Northern Ireland, and to visitors from the Republic of Ireland. Underpinning Tourism NI's key priorities is a Transformation Programme, including an organisation restructure and the ongoing development of a secure, cloud-based IT infrastructure. Tourism NI wish to procure a contract for the support, maintenance, licencing and development of our current corporate and industry website, tourismni.com. The website requires to operate on Optimizely (previously Episerver) Content Management System (CMS) and requires full integration with Microsoft Dynamics Customer Relationship Management (CRM) System and software applications to deliver the functionality as detailed in this specification. TNI would like to procure a platform-as-a-service with out of the box functionality that only requires implementation and training to empower Tourism NI staff to utilise this functionality. The initial contract period is for 3 years with 1 further optional extension period of up to 2 years. Please refer to the document entitled "ID 4495113 - Specification" for full details of the requirement.

Lot Information

Lot 1

Tourism Northern Ireland (TNI) is responsible for the development of tourism and the marketing of Northern Ireland as a tourist destination to domestic tourists, from within Northern Ireland, and to visitors from the Republic of Ireland. Underpinning Tourism NI's key priorities is a Transformation Programme, including an organisation restructure and the ongoing development of a secure, cloud-based IT infrastructure. Tourism NI wish to procure a contract for the support, maintenance, licencing and development of our current corporate and industry website, tourismni.com. The website requires to operate on Optimizely (previously Episerver) Content Management System (CMS) and requires full integration with Microsoft Dynamics Customer Relationship Management (CRM) System and software applications to deliver the functionality as detailed in this specification. TNI would like to procure a platform-as-a-service with out of the box functionality that only requires implementation and training to empower Tourism NI staff to utilise this functionality. The initial contract period is for 3 years with 1 further optional extension period of up to 2 years. Please refer to the document entitled "ID 4495113 - Specification" for full details of the requirement.

Options: This Contract is for an initial period of 3 years with 1 further optional extension period of up to 2 years

Renewal: This Contract is for an initial period of 3 years with 1 further optional extension period of up to 2 years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04168f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/007541-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48300000 - Document creation, drawing, imaging, scheduling and productivity software package

48600000 - Database and operating software package

48612000 - Database-management system

48780000 - System, storage and content management software package

48800000 - Information systems and servers

72000000 - IT services: consulting, software development, Internet and support

72212213 - Operating system enhancement software development services

72212224 - Web page editing software development services

72212600 - Database and operating software development services

72212610 - Database software development services

72212780 - System, storage and content management software development services

72212783 - Content management software development services

Notice Value(s)

Tender Value
£1,666,667 £1M-£10M
Lots Value
£1,666,667 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,606,534 £1M-£10M

Notice Dates

Publication Date
8 Mar 20241 years ago
Submission Deadline
12 Dec 2023Expired
Future Notice Date
Not specified
Award Date
15 Feb 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
This contract will potentially be due to be re-procured after the initial contract period and/or following any extensions

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TOURISM NI
Contact Name
SSDAdmin.CPDfinance-ni.gov.uk
Contact Email
ssdadmin.cpd@finance-ni.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BELFAST
Postcode
BT2 7ES
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

UNRVLD

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04168f-2024-03-08T14:13:02Z",
    "date": "2024-03-08T14:13:02Z",
    "ocid": "ocds-h6vhtk-04168f",
    "description": "The total contract value of PS160,6534.50 included within this Award Notice represents the figure that was used for evaluation purposes of this competition. This figure was calculated inclusive of Tourism NI's estimated usage for Application Lifestyle Management, general Website development, work packages, additional services and out of hours support. The actual value of the contract will depend upon the usage requirements of Tourism NI throughout the duration of the contract and therefore the actual total contract may be more or less than this published total value amount. Contract monitoring: the successful contractor's performance on the contract will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in construction and procurement delivery (CPD) for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, this may be considered grounds for termination of the contract at your expense as provided for in the Conditions of Contract. In lieu of termination, CPD may issue a Notice of Written Warning or a Notice of Unsatisfactory Performance. A supplier in receipt of multiple Notices of Written Warning or a Notice of Unsatisfactory Performance may, in accordance with The Public Contracts Regulations 2015 (as amended), be excluded from future public procurement competitions for a period of. up to three years..",
    "initiationType": "tender",
    "tender": {
        "id": "ID 4495113",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "ID 4495113 - DfE - TOURISM NI - TOURISM BUSINESS HUB AND WEBSITE SUPPORT MAINTENANCE AND DEVELOPMENT",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "Tourism Northern Ireland (TNI) is responsible for the development of tourism and the marketing of Northern Ireland as a tourist destination to domestic tourists, from within Northern Ireland, and to visitors from the Republic of Ireland. Underpinning Tourism NI's key priorities is a Transformation Programme, including an organisation restructure and the ongoing development of a secure, cloud-based IT infrastructure. Tourism NI wish to procure a contract for the support, maintenance, licencing and development of our current corporate and industry website, tourismni.com. The website requires to operate on Optimizely (previously Episerver) Content Management System (CMS) and requires full integration with Microsoft Dynamics Customer Relationship Management (CRM) System and software applications to deliver the functionality as detailed in this specification. TNI would like to procure a platform-as-a-service with out of the box functionality that only requires implementation and training to empower Tourism NI staff to utilise this functionality. The initial contract period is for 3 years with 1 further optional extension period of up to 2 years. Please refer to the document entitled \"ID 4495113 - Specification\" for full details of the requirement.",
        "value": {
            "amount": 1666667,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "Tourism Northern Ireland (TNI) is responsible for the development of tourism and the marketing of Northern Ireland as a tourist destination to domestic tourists, from within Northern Ireland, and to visitors from the Republic of Ireland. Underpinning Tourism NI's key priorities is a Transformation Programme, including an organisation restructure and the ongoing development of a secure, cloud-based IT infrastructure. Tourism NI wish to procure a contract for the support, maintenance, licencing and development of our current corporate and industry website, tourismni.com. The website requires to operate on Optimizely (previously Episerver) Content Management System (CMS) and requires full integration with Microsoft Dynamics Customer Relationship Management (CRM) System and software applications to deliver the functionality as detailed in this specification. TNI would like to procure a platform-as-a-service with out of the box functionality that only requires implementation and training to empower Tourism NI staff to utilise this functionality. The initial contract period is for 3 years with 1 further optional extension period of up to 2 years. Please refer to the document entitled \"ID 4495113 - Specification\" for full details of the requirement.",
                "value": {
                    "amount": 1666667,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "This Contract is for an initial period of 3 years with 1 further optional extension period of up to 2 years"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "This Contract is for an initial period of 3 years with 1 further optional extension period of up to 2 years"
                },
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Qualitative Criteria",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "name": "Quantitative Criteria",
                            "type": "cost",
                            "description": "40"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48300000",
                        "description": "Document creation, drawing, imaging, scheduling and productivity software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48600000",
                        "description": "Database and operating software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48800000",
                        "description": "Information systems and servers"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48780000",
                        "description": "System, storage and content management software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212780",
                        "description": "System, storage and content management software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212783",
                        "description": "Content management software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48612000",
                        "description": "Database-management system"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212600",
                        "description": "Database and operating software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212610",
                        "description": "Database software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212224",
                        "description": "Web page editing software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212213",
                        "description": "Operating system enhancement software development services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    },
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "written"
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2023-12-12T15:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "endDate": "2024-03-11T23:59:59Z"
            }
        },
        "awardPeriod": {
            "startDate": "2023-12-12T15:30:00Z"
        },
        "bidOpening": {
            "date": "2023-12-12T15:30:00Z"
        },
        "hasRecurrence": true,
        "reviewDetails": "CPD complied with the Public Contracts Regulations 2015 (as amended) and incorporated a standstill period (i.e. a minimum of 10 calendar days) at the point information on the award of contract was communicated to tenderers. That notification provided full information on the award decision. This provided time for the unsuccessful tenderers to challenge the award decision before the contract was entered into.",
        "recurrence": {
            "description": "This contract will potentially be due to be re-procured after the initial contract period and/or following any extensions"
        }
    },
    "parties": [
        {
            "id": "GB-FTS-66553",
            "name": "Tourism NI",
            "identifier": {
                "legalName": "Tourism NI"
            },
            "address": {
                "streetAddress": "Floors 10-12, Linum Chambers, Bedford Square, Bedford Street",
                "locality": "BELFAST",
                "region": "UK",
                "postalCode": "BT2 7ES",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "SSDAdmin.CPDfinance-ni.gov.uk",
                "email": "ssdadmin.cpd@finance-ni.gov.uk",
                "url": "https://etendersni.gov.uk/epps"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "https://etendersni.gov.uk/epps",
                "buyerProfile": "https://etendersni.gov.uk/epps",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-20217",
            "name": "The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 as amended.",
            "identifier": {
                "legalName": "The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 as amended."
            },
            "address": {
                "locality": "Belfast",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-107311",
            "name": "UNRVLD LTD",
            "identifier": {
                "legalName": "UNRVLD LTD"
            },
            "address": {
                "streetAddress": "Eagle Star House, 5-7 Upper Queen Street",
                "locality": "Belfast",
                "region": "UK",
                "postalCode": "BT1 6FB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "rachel.peters@unrvld.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://etendersni.gov.uk/epps",
                "scale": "sme"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-66553",
        "name": "Tourism NI"
    },
    "language": "en",
    "awards": [
        {
            "id": "007541-2024-1-1",
            "relatedLots": [
                "1"
            ],
            "title": "Contract",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-107311",
                    "name": "UNRVLD LTD"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "007541-2024-1-1",
            "awardID": "007541-2024-1-1",
            "title": "Contract",
            "status": "active",
            "value": {
                "amount": 1606534.5,
                "currency": "GBP"
            },
            "dateSigned": "2024-02-15T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 2
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 2
            }
        ]
    }
}