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Concierge Services for EastendHomes

EastendHomes

This public procurement record has 1 release in its history.

Tender

13 Nov 2023 at 11:59

Tender Notice
Summary of the contracting process

The public procurement process involves EastendHomes seeking concierge services for 3 locations in London. The contract value is £824,975 and has a duration of 1080 days. The tender is currently in the active stage, with a tender period ending on December 15, 2023.

This tender for concierge services by EastendHomes presents an opportunity for businesses in the reception services industry. Companies experienced in providing security, reception, and concierge services would be well-suited to compete. The procurement method is an open procedure, allowing a competitive process for interested businesses to submit their bids before the December 15, 2023 deadline.

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Notice Information

Notice Title

Concierge Services for EastendHomes

Notice Description

The purpose of this contract is to engage a contractor to provide concierge services for 3 locations in Londonfor EastendHomes

Lot Information

Lot 1

This is a 3 year contract with the option of extending for a further 2 years (renewed annually) The scope of services will include: 1. Operation of reception services and door entry security systems, providing a welcoming reception service to residents in the respective blocks; 2. Preventing unauthorised visitors from entering the building; 3. Notifying residents of visitors to the block & allowing access with the resident's permission; 4. Maintaining Records of Visitors; 5. Operation and monitoring of Close Circuit TV [CCTV]/Door Entry System [DES] 6. Not accepting any deliveries or allowing access for these to be delivered to residents without their permission. 7. In the case of Parcel deliveries, the concierge may, subject to suitable proof of identity from a delivery operative 8. Carrying out miscellaneous duties 9. Checking notice boards regularly and placing approved EEH Notices on notice boards as directed 10. Maintaining an incident report book 11. Recording incidents of violence or abuse against staff; 12. Reporting to EEH when starting and finishing each duty period; 13. Recording all accidents or incidents including near misses 14. Complying with all Fire Safety Procedures, carrying out daily inspections of fire alarms, AOV smoke dispersal systems & emergency lighting systems within ground floor lobby & reception areas and recording inspections; 15. Responding appropriately to emergency incidents, contacting Emergency Services and recording all incidents; 16. Testing all fire alarms installed within common areas, undertake weekly functional tests of system and log results in the fire alarm/emergency lighting test log book; 17. Able to use all systems and equipment related to concierge duties 18. Inspecting each lift at the start and end of each shift to ensure fully operational, 19. Ensuring the security of the concierge office/reception area at all times and that the security alarm is set; 20. Emergency spot cleaning to keep lifts and lobby area clean and tidy.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0417b3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/033427-2023
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79992000 - Reception services

Notice Value(s)

Tender Value
£824,975 £500K-£1M
Lots Value
£824,975 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Nov 20232 years ago
Submission Deadline
15 Dec 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
EastendHomes
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 6PS
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Spitalfields & Banglatown
Westminster Constituency
Bethnal Green and Stepney

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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