Notice Information
Notice Title
Framework Agreement for Business Support Consultancy Services
Notice Description
North Ayrshire Council (NAC) is seeking to implement a framework agreement for the provision of Business Support Consultancy Services as detailed in this Invitation to Tender. The Council currently has a contract in place for this requirement, which is due to expire on 9th February 2024, therefore the requirement is being re-tendered.
Lot Information
Lot 1 - Financial Management / Analysis
Financial Management: support is required to enable businesses to develop and refine financial management skills, such as an understanding of financial statements and cash-flow as well as the application of sales, pricing, costing, interest and borrowings, taxation, investment and performance measurements. Financial Readiness: business support will be required to allow interrogation of their forecasting methodologies and assessing their fitness for purpose in terms of their effectiveness in predicting future performance. Preparing for Investment: information and support to prepare businesses for investment as an attractive proposition for potential investors and loan funders. Alternative Finance: information and support around the main forms of alternative business funding for SMEs, including short to long-term loans/debt/equity, asset finance, invoice financing, advice around self-investment and exploring available grant assistance. Taxation: providing support to businesses across any taxation issues that they may have during their business cycle.
Renewal: Option to extend for up to an additional 24 months.
Lot 2 - Business Strategy & Business Development SupportServices for this Lot should include, but not be limited to, the following: Strategic Planning: this may involve support relating to challenging existing approaches, developing new strategies and performance measurement. Business Growth / Productivity: growth / productivity gains can be achieved by either boosting the top line or revenue of the business with greater product sales or service income, or by increasing the bottom line or profitability of the operation by minimising costs - beneficial to help businesses explore both options. Organisational Management: assisting with the organisational management activity that is used to set priorities, focus energy and resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, and establish agreement around intended outcomes/results. Business Development: analysing current client base, identifying a potential sales pipeline, qualifying lead opportunities, producing a value proposition and clearly demonstrating a USP for the business. Change Management: intervention to help a business move through the growth life-cycle, ensuring due consideration is made to the impact of change on the business, and its people, because of growth.
Renewal: Option to extend for up to an additional 24 months.
Lot 3 - Marketing and Branding SupportServices for this Lot should include, but not be limited to, the following: Market Analysis capability - including market research and surveys. Developing Marketing Strategies (incorporating traditional offline areas of the marketing mix, such as advertising, print, PR) General Digital Marketing (including knowledge of websites, SEO, analytics and ecommerce and social media platforms Target market and customer development (including developing customer personas, user journeys etc) Branding (including working with clients to create a brief, business values, band positioning, mission statement and USPs; and conducting brand audits) Content creation (both online and offline materials, including copywriting, tone of voice, blogs, podcasts, image creation etc)
Renewal: Option to extend for up to an additional 24 months.
Lot 4 - Digital and Social Media SupportServices for this Lot should include, but not be limited to, the following: Social Media principles and knowledge of all current tools and platforms Search Engine Optimisation Best Practice Developing Digital Marketing Strategies Cyber Security Principles Artificial Intelligence Tools & Tactics for Digital Marketing Google Analytics 4 and other data analytics tools Web Design & Development tools and Content Management Systems (e.g., WordPress, WIX, Squarespace, Shopify) Ecommerce and off the shelf platforms and marketplaces (e.g., Ebay, Amazon and Etsy) Mobile web development (including mobile apps) Email marketing
Renewal: Option to extend for up to an additional 24 months.
Lot 5 - Digital Transformation & ITExamples of topics that are offered under Information and Digital Technology are: Improvements in efficiency and productivity through Digital Capabilities, including automation and artificial intelligence IT systems and process advice Support to increase productivity with digital technology, including epos systems, cloud accountancy and other cloud-based software.
Renewal: Option to extend for up to an additional 24 months.
Lot 6 - Procurement & Tender SupportServices for this Lot should include, but not be limited to, the following: Review Current Tender Library: reviewing existing tender documentation and suggest best practice amendments. Support on how to identify key future contract opportunities, ensuring Public Contracts Scotland profile is up to date, how to complete an SPD, deciding on what opportunities to bid/tender for and improving business visibility within the public sector. General Procurement Support: evaluate past tendering performance and providing feedback on improvements, interpreting tender feedback and incorporating this into future bids. Live Tenders: advice and support on how to complete live opportunities, SPDs and Quick Quotes, helping businesses decide if they should bid, registering on other procurement portals and producing best tender documents possible.
Renewal: Option to extend for up to an additional 24 months.
Lot 7 - HR SupportServices for this Lot should include, but not be limited to, the following: HR Policy: reviewing existing HR processes and policies, ensure they are fit for purpose and cover mandatory legal obligations. Employee Engagement: enable implementation of appraisals, how to broker and manage tough discussions, developing clear roles and responsibilities for all staff and development and of employee handbooks. Performance Management: improving individual employee performance and linking this to employee roles and responsibilities and contractual obligations, workforce relationship building and employee consultation projects.
Renewal: Option to extend for up to an additional 24 months.
Lot 8 - Family Business and Succession Planning SupportServices for this Lot should include, but not be limited to, the following: Family Business Support Governance & Structure: creating the correct structures and practices needed to achieve best practice in governance of a family business, how to view the business as a family and as a business, development of a shared purpose, defining employee and family roles. Succession Planning succession planning, conflict resolution, next generation career and skills development, developing family communications and planning an elegant exit. Succession Planning Support Existing Business Position: formulating exit strategies, preparing business for sale, business continuity and safe-guarding people and assets. Business Structure: provide support to help determine the assignment and coordination of roles, power and responsibilities within a business. Define how information flows between the different levels of management. Board Development: value and creation of a board, or recruitment of a non-executive director. Review composition and effectiveness at both an individual and group level. Business Continuity: how to deal with disruptions to supply chains, reputation, loss of premises or loss of technology. Risk Management: enable businesses to make well-informed decisions and to identify and protect the most critical aspects of their operations. Mitigating or reducing risks to an acceptable level can create more agile businesses.
Renewal: Option to extend for up to an additional 24 months.
Lot 9 - Energy efficiency and EPC ServicesServices for this Lot should include, but not be limited to, the provision of the following: Ad-hoc Energy Efficiency Audit Reporting services EPC Rating services
Renewal: Option to extend for up to an additional 24 months.
Lot 12 - ISO/Quality Management Consultancy & TrainingServices for this Lot should include, but not be limited to, the following: Support and advice for North Ayrshire businesses with a desire to achieve ISO/Quality Management accreditation. This will involve supporting businesses/organisations with the development, documentation and implementation of quality management systems where needed, prior to application for ISO/Quality Management accreditation.
Renewal: Option to extend for up to an additional 24 months.
Lot 13 - Exporting and International StrategyServices for this Lot should include, but not be limited to, the following: Support businesses to access overseas markets, supporting the opportunity to reach a wider customer base and increase sales. Support for Exporting, including documentation. Market Analysis, Strategy and Development.
Renewal: Option to extend for up to an additional 24 months.
Lot 10 - Carbon Accounting and Carbon Reduction StrategyServices for this Lot should include, but not be limited to, the following: Carbon Auditing/Accounting Net Zero Route Mapping Carbon Reduction Strategies
Renewal: Option to extend for up to an additional 24 months.
Lot 11 - Workplace Development & Training SupportServices for this Lot should include, but not be limited to, the following: Skills Mapping of Business/Employees: reviewing existing skills and talent within a business, leadership development, review of business culture, internal project management, capacity building, people development and productivity improvements. Leadership and Management: as the business grows, so does the need for strong leadership and guidance. Support to equip owners and entrepreneurs with the skills required to develop and achieve key business aspirations. Productivity: plans and processes to improve productivity, identifying CIPD opportunities, implementing new ideas and structures.
Renewal: Option to extend for up to an additional 24 months.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0419cd
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/014401-2024
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
66 - Financial and insurance services
71 - Architectural, construction, engineering and inspection services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
66170000 - Financial consultancy, financial transaction processing and clearing-house services
71314300 - Energy-efficiency consultancy services
79400000 - Business and management consultancy and related services
79413000 - Marketing management consultancy services
79414000 - Human resources management consultancy services
79418000 - Procurement consultancy services
85312330 - Family-planning services
Notice Value(s)
- Tender Value
- £400,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £468,000 £100K-£500K
Notice Dates
- Publication Date
- 3 May 20242 years ago
- Submission Deadline
- 14 Dec 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 9 Apr 20242 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- 6 months prior to framework end
Notice Status
- Tender Status
- Complete
- Lots Status
- Active, Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- North Ayrshire Council
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- IRVINE
- Postcode
- KA12 8EE
- Postcode Area
- Kilmarnock
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM9 Southern Scotland
- Small Region (ITL 3)
- TLM93 North Ayrshire and East Ayrshire
- Delivery Location
- TLM93 North Ayrshire and East Ayrshire
-
- Local Authority
- North Ayrshire
- Electoral Ward
- Irvine South
- Westminster Constituency
- Central Ayrshire
Supplier Information
- Number of Suppliers
- 29
- Supplier Names
CJM Project Financial Management Ltd
Enterprise North East Trust Ltd
Intend Business Development Ltd
Mabbett & Associates Ltd (Main Quick Quote Contact)
Macdonald Strategy Partners Limited
Maureen Johnstone HR & Executive Coachin
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.