Award

Merchant Acquirer

UNIVERSITY OF BRISTOL

This public procurement record has 3 releases in its history.

Award

17 Sep 2024 at 10:18

Award

21 Feb 2024 at 11:51

Tender

23 Nov 2023 at 14:10

Summary of the contracting process

The University of Bristol has awarded a contract titled "Merchant Acquirer" in the banking services industry category. This contract was signed on 22nd August 2024, following an open procedure. The initial tender process, which sought to secure a single supplier to provide comprehensive merchant acquiring services for various payment methods, was abandoned due to no suitable tenders. Subsequently, in accordance with PCR 2015 Reg 32(2)(a), the contract was negotiated with the incumbent supplier, GPUK LLP trading as Global Payments, ensuring continuity of service. The contract, worth £1,710,000, spans five years from an initial three-year term, with options to extend for two additional years in one-year increments. The services cover both online and in-person card transactions, excluding student fees, and include the provision of physical infrastructure for CP payment acceptance and a minor volume of MOTO payments.

This tender presents significant opportunities for businesses within the financial technology and payment processing sectors to partner with educational institutions. Companies with expertise in secure and efficient payment services, especially those capable of facilitating high-volume transactions and integrating diverse payment channels, will find this contract particularly aligned with their capabilities. Additionally, businesses that can offer innovative solutions for seamless integration with university financial systems and support for various currencies and pop-up events stand to benefit. This contract reflects a substantial investment in payment infrastructure and provides a solid platform for growth and collaboration with a leading academic institution.

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Notice Title

Merchant Acquirer

Notice Description

The contract includes the provision of merchant acquiring for all card transactions apart from student fees, which are managed separately. Both online CNP and in-person CP transactions are included. The provision of physical infrastructure for CP payment acceptance is also included, along with capability for a very small volume of MOTO payments keyed into terminals directly by staff. Student fee processing and associated merchant acquiring are excluded as these are managed separately. ****UPDATE**** Previous Open FTS Tender was abandoned due to no acceptable tenderers. PCR 2015 Reg 32(2)(a) allows for a contract to be entered into via negotiation without further competition where 'no suitable tenders' were received. This contract was negotiated with the incumbent supplier to ensure that the services continue.

Lot Information

Lot 1

The priority of the University is to ensure the timely and accurate posting of income, and prompt resolution of any payment queries or issues. To deliver a positive payment experience to customers and support the operational activities of the University we aim to provide: - a secure and efficient (with respect to time and cost) payment service, - prompt, courteous, and well-informed resolution of any queries around payment, - card payment channels appropriate to business needs (i.e. mixture of high volume/value and high value/low volume, online and in-person, payment acceptance in different currencies, and mobile/'pop-up' events, and -seamless integration with other key infrastructure, including University finance system and the Catering epos system ****UPDATE**** Previous Open FTS Tender was abandoned due to no acceptable tenderers. PCR 2015 Reg 32(2)(a) allows for a contract to be entered into via negotiation without further competition where 'no suitable tenders' were received. This contract was negotiated with the incumbent supplier to ensure that the services continue. Additional information: Contract awarded 3+1+1 - Price stated is the forecast for the full 5 year contract. ****UPDATE**** Previous Open FTS Tender was abandoned due to no acceptable tenderers. PCR 2015 Reg 32(2)(a) allows for a contract to be entered into via negotiation without further competition where 'no suitable tenders' were received. This contract was negotiated with the incumbent supplier to ensure that the ser

Renewal: Contract is five (5) years, split into an initial three (3) years, with the option to extend for a further two (2) years in one (1) year increments (3 + 1 + 1).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-041c54
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029649-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

31 - Electrical machinery, apparatus, equipment and consumables; lighting

66 - Financial and insurance services


CPV Codes

31224500 - Terminals

66110000 - Banking services

66115000 - International payment transfer services

66172000 - Financial transaction processing and clearing-house services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,710,000 £1M-£10M

Notice Dates

Publication Date
17 Sep 20241 years ago
Submission Deadline
17 Jan 2024Expired
Future Notice Date
Not specified
Award Date
21 Aug 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF BRISTOL
Contact Name
Not specified
Contact Email
qq23366@bristol.ac.uk
Contact Phone
+44 01179289000

Buyer Location

Locality
BRISTOL
Postcode
BS1 5DS
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified

Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

GPUK LLP TRADING AS GLOBAL PAYMENTS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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