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Open Framework for the Provision of Homecare Services

Cumberland Council

This public procurement record has 5 releases in its history.

TenderUpdate

14 Oct 2025 at 11:21

Tender Notice
TenderUpdate

17 Mar 2025 at 13:57

Tender Notice
Award

16 Oct 2024 at 08:12

Award Notice
Award

12 Apr 2024 at 11:30

Award Notice
Tender

30 Nov 2023 at 19:04

Tender Notice
Summary of the contracting process

Cumberland Council is overseeing an open framework agreement for the provision of homecare services across the Cumberland region, with the process guided by Public Contracts Regulations 2015. The framework is divided into two main lots: Standard Homecare Services and Bespoke/Non-Standard Homecare Services. The procurement process is conducted using the open procedure and allows for new applications roughly every six months, providing flexibility in future openings based on market need. The estimated framework value starts at £128.144 million for the initial four years, possibly extending to £213.038 million, factoring in two optional one-year extensions. This initiative is currently at the award stage with completed contracts signed in April 2024. Critical upcoming milestones include the next application review periods, as outlined in the latest tender update dated 14th October 2025.

The framework offers substantial growth opportunities for small to medium enterprises (SMEs) in the health and social work services industry, focusing on homecare delivery in alignment with Cumberland Council's standards. A collaborative approach with NHS North East and North Cumbria Integrated Care Board is anticipated, potentially increasing supplier opportunities. Businesses with robust CQC ratings and a local presence in Cumberland are ideally positioned to leverage this framework for sustained market entry. Moreover, the emphasis on paying the Real Living Wage and delivering social value further encourages high-quality service from participating vendors, promoting long-term stability and engagement in the local care sector market.

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Notice Information

Notice Title

Open Framework for the Provision of Homecare Services

Notice Description

Framework Awards to the Framework for the Provision of Homecare services for Cumberland. https://www.cumberland.gov.uk/framework-homecare

Lot Information

Lot 1 - Standard Homecare Services

All award criteria are stated in the procurement documents only. Lot 1 will make up the majority of Homecare commissioned, during the first few years. Homecare Packages will be advertised via a method set by the Council and awarded under Lot 1 using the following approach: The Council will advertise to all Framework Providers (where Providers indicate they wish to deliver). Providers will submit offers. Offers will be reviewed and awarded based on Customer choice or by the ranking as set out in the contract terms. Accepted offers will become individual call offs/instructions (currently known as "Service Agreements" or "SPOs").

Renewal: The Council proposes to enter in to the Framework Agreement for an initial period of 48 months with the successful providers. There are TWO optional extensions available of up to 12 months each. The maximum length of the Framework Agreement, including the optional extensions is 72 months. These optional extensions are at the complete discretion of the Council. The end date of 31st March 2030 includes the two optional extensions. If these extensions are not used, the Framework will end on 31st March 2028.

Lot 2 - Bespoke/Non Standard Homecare Services

All award criteria are stated in the procurement documents only. Lot 2 will be used to commission Homecare where there is an identified need to do things differently or to meet a specific need or demand that cannot be met via Lot 1. Work under Lot 2 will be awarded via mini-competition where Providers will be invited to tender via The Chest.

Renewal: The Council proposes to enter in to the Framework Agreement for an initial period of 48 months with the successful providers. There are TWO optional extensions available of up to 12 months each. The maximum length of the Framework Agreement, including the optional extensions is 72 months. These optional extensions are at the complete discretion of the Council. The end date of 31st March 2030 includes the two optional extensions. If these extensions are not used, the Framework will end on 31st March 2028.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-041e2c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/065095-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£213,038,000 £100M-£1B
Lots Value
£213,038,000 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Oct 202510 months ago
Submission Deadline
29 Mar 20304 years to go
Future Notice Date
Not specified
Award Date
14 Mar 20242 years ago
Contract Period
1 Apr 2024 - 31 Mar 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cumberland Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARLISLE
Postcode
CA1 1RD
Postcode Area
Carlisle
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD13 Cumberland
Delivery Location
TLD1 Cumbria
Local Authority
Cumberland
Electoral Ward
Castle
Westminster Constituency
Carlisle

Supplier Information

Number of Suppliers
37
Supplier Names

121 Care Agency

Amicable Care Ltd

Axis Care Group Ltd

Beacon Home Care Carlisle Ltd

Beechwood Homecare Ltd T/A Bluebird Care Carlisle

Bellcare Domicilary Care Services

Blue Ocean Services Ltd

Brown Glass

CEL Homecare Limited

CSG Healthcare UK Ltd

Care Pilot Limited

Cera Care Operations Ltd

Combe Domiciliary Care Ltd

Cyncare Health Ltd

Eden Country Care Ltd

Eden View Care Services and Response Limited

Elite Care and Comfort Ltd

Enerst Care Ltd

Esk Care Ltd

Esteem Care Ltd

Holistic Care 4U Ltd

Jemcare Care Agency

Lakeland Care & Support Limited

Livingways Care Services

Luminary Care Ltd

Manu Integrity Services Ltd

Midco Care Limited

Mkadesh Healthcare ltd

Nasya Health Limited

Profad Care Agency Limited

Ralle Health Ltd

S & N Flexi Agency Ltd

Team Personnel Solutions Ltd

The Human Support Group

Trielite Support and Care Limited

Verity Group Limited

Wrightcare 2021 Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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