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Irregular Migration Management Services (IMMS) Lot 1

Home Office

This public procurement record has 6 releases in its history.

TenderUpdate

28 May 2026 at 12:24

Tender Notice
Award

28 May 2026 at 11:39

Award Notice
Award

06 Oct 2025 at 11:38

Award Notice
Tender

11 Oct 2024 at 16:03

Tender Notice
TenderUpdate

06 Dec 2023 at 16:35

Tender Notice
Planning

04 Dec 2023 at 16:10

Planning Notice
Summary of the contracting process

The Home Office is conducting a procurement process titled "Irregular Migration Management Services (IMMS) Lot 1," primarily focusing on security services, as per CPV code 79710000. This contract involves delivering Operator Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. The tender was updated on 28th May 2026 and has progressed to the contract award stage, having been completed on the same day. The procurement was conducted via a competitive procedure with negotiation, resultantly awarding MTC Definitive Limited, Management & Training Corporation Limited, and Definitive PSA the contract valued at £539,116,089. The initial contract term is six years, with the potential to extend up to four additional 12-month periods.

This tender presents substantial business growth opportunities for companies within security services, canteen and catering services, transport, and facilities management services. Companies capable of providing comprehensive operational and wraparound services at reception and disembarkation points, particularly within the public order and safety domain, are well-suited for this contract. The procurement prioritizes a blend of quality and price, incorporating a significant emphasis on social value, making it an enticing opportunity for businesses focused on delivering high-quality services with social impact, potentially leveraging subcontracting opportunities as well. This endeavour not only caters to current operational needs but also aligns with UK Government policy aiming to reduce dependency on such services over time.

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Notice Information

Notice Title

Irregular Migration Management Services (IMMS) Lot 1

Notice Description

The Authority conducted a procurement exercise for the provision of Operator Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. The appointed Operator Services Provider is responsible for supporting with the registering of Service Users into the UK immigration system and delivery of operational services from disembarkation through to dispersal.

Lot Information

Operator Services

The Authority conducted a procurement exercise for the provision of Operator Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. The appointed Operator Services Provider is responsible for supporting with the processing of individuals arriving via Small Boats, from the point of disembarkation through to dispersal. A comprehensive specification was provided within the tender documentation. Submitted proposals were evaluated against criteria covering quality, social value, and price. The contract is awarded for an initial term of 6 years with an option to extend for up to an additional four 12-month periods. The contract is fully flexible, with the awarded contract value representing the maximum potential cost over the full 10-year term. In line with Government policy, usage is expected to decrease over time, which will result in corresponding reductions to both the duration and overall value of the contract. The award criteria were based on a combination of price and quality, evaluated using a Price per Quality Point (PQP) methodology. This included a 10% quality weighting allocated specifically to Social Value. This notice pertains solely to the award of Lot 1.

Options: The estimated total contract value includes the estimated cost of the optional extensions. The contract is awarded for an initial term of 6 years with an option to extend for up to an additional four 12-month periods.

Renewal: The contract will run for 72 months with the option to extend for a further 4 x 12 month extension periods.

Healthcare Services

The Authority conducted a procurement exercise for the provision of Healthcare Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. The appointed Healthcare Services Provider is responsible for supporting the urgent healthcare needs of individuals arriving via Small Boats, from the point of disembarkation through to dispersal. A comprehensive specification was provided within the tender documentation. Submitted proposals were evaluated against criteria covering quality, social value, and price. The contract is awarded for an initial term of 6 years with an option to extend for up to an additional four 12-month periods. The contract is fully flexible, with the awarded contract value representing the maximum potential cost over the full 10-year term. In line with Government policy, usage is expected to decrease over time, which will result in corresponding reductions to both the duration and overall value of the contract. The award criteria were based on a combination of price and quality, evaluated using a Price per Quality Point (PQP) methodology. This included a 10% quality weighting allocated specifically to Social Value. This notice pertains solely to the award of Lot 2. Lot 1 remains under evaluation and may be awarded at a later stage under the same procurement procedure. The award criteria were based on a combination of price and quality, evaluated using a Price per Quality Point (PQP) methodology. This included a 10% quality weighting allocated specifically to Social Value.

Options: The estimated total contract value includes the estimated cost of the optional extensions. The contract is awarded for an initial term of 6 years with an option to extend for up to an additional four 12 month periods.

Renewal: The contract will run for 72 months with the option to extend for a further 4 x 12 month extension periods.

Medical Services

The Authority seeks a commercial partner to provide medical services primarily at the National Reception Centre in Manston and Disembarkation and SOLAS centre in Western Jet Foil, Dover. Services may include : (a) Healthcare Services may be subject to change. The potential length of contract will be 6 years from service commencement, with options to extend, for up to a further 2 x 24 month periods. The content of this PIN, including the nature of works, services and estimated value, may be the subject to change. Additional information: * An Industry Day is planned to be hosted for interested Suppliers on Monday 8th January 2024 (subject to change). This Industry Day will be held in site in Manston, Kent. Further details for the Industry Day to follow upon receipt of a signed NDA. * The deadline for registering interest for this PIN will be Friday 2nd February 2024.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-042187
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050248-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

60 - Transport services (excl. Waste transport)

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

90 - Sewage, refuse, cleaning and environmental services

98 - Other community, social and personal services

CPV Codes

55500000 - Canteen and catering services

60130000 - Special-purpose road passenger-transport services

75000000 - Administration, defence and social security services

79710000 - Security services

79713000 - Guard services

79993000 - Building and facilities management services

85100000 - Health services

90911100 - Accommodation cleaning services

98341000 - Accommodation services

98341110 - Housekeeping services

Notice Value(s)

Tender Value
£521,300,000 £100M-£1B
Lots Value
£521,300,000 £100M-£1B
Awards Value
Not specified
Contracts Value
£597,819,584 £100M-£1B

Notice Dates

Publication Date
28 May 20263 months ago
Submission Deadline
15 Nov 2024Expired
Future Notice Date
24 Jul 2024Expired
Award Date
11 Sep 202511 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled, Planned
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Additional Buyers

The Secretary of State for the Home Department

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
Not specified
Postcode Area
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
4
Supplier Names

Definitive PSA

DoctorPA Ltd

MTC Definitive Limited

Management & Training Corporation Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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