Notice Information
Notice Title
Contract for the Provision of Windrush Compensation Scheme Claims Assistance Service
Notice Description
The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the "Home Office"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme.
Lot Information
Lot 1
The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the "Home Office"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme. The Home Secretary announced in April 2019 the launch of the Windrush Compensation Scheme ("the Scheme"). It was announced as part of a suite of measures to right the wrongs suffered by those of the Windrush generation and their descendants who faced difficulties in demonstrating their Lawful Immigration Status. In 2021, the end date for the Windrush Compensation Scheme was removed and the Scheme is expected to continue in the foreseeable future. The Scheme Rules set out who is eligible to apply under the Scheme, what losses can be claimed for and how the Scheme operates. Further detailed information on the Compensation Scheme, including Scheme Rules, Claim Forms and associated Guidance on completing claim forms is available here: https://www.gov.uk/guidance/windrush-compensation-scheme As part of this Scheme, the Buyer has appointed a Contractor to provide independent advisory services for those wishing to make a claim under the Scheme and support those who require additional support to complete the claim form and / or probate applications. This is an optional service that can be availed by Claimants but is not a requirement to submit their claims. A three-year contract term will commence on 5th May 2025, concluding on 4th May 2028. The Contracting Authority has the option to extend the contract by two further 12-month periods, at its discretion. Additional information: Price is not the only award criteria and all criteria is stated in the procurement documents.
Renewal: Initial contact term is 3 years with the option to extend for up to two terms of 12 months each.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-042540
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/005170-2025
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
75 - Administration, defence and social security services
-
- CPV Codes
75130000 - Supporting services for the government
75131100 - General personnel services for the government
Notice Value(s)
- Tender Value
- £1,300,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £1,264,993 £1M-£10M
Notice Dates
- Publication Date
- 14 Feb 20251 years ago
- Submission Deadline
- 1 May 2024Expired
- Future Notice Date
- 11 Mar 2024Expired
- Award Date
- 24 Jan 20251 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HOME OFFICE
- Contact Name
- Not specified
- Contact Email
- windrushclaimsassistance_procurement@homeoffice.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- SW1P 4DF
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-042540-2025-02-14T14:14:49Z",
"date": "2025-02-14T14:14:49Z",
"ocid": "ocds-h6vhtk-042540",
"description": "In order to get access to the Invitation to Tender (ITT) pack and bidding a Tender for the provision of Windrush Compensation Scheme - Claims Assistance Service, the Bidders are required to request access to the NDA as a pre-requisite. The ITT will be managed electronically via the Home Office's eSourcing Portal (JAGGAER). To participate in this procurement, participants must first be registered on the eSourcing Portal. If you have not yet registered on the eSourcing Portal, this can be done online at https://homeoffice.app.jaggaer.com by following the link 'To register click here'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Portal, a registered user can request access to the NDA by emailing windrushclaimsassistance_procurement@homeoffice.gov.uk. Your email must clearly state the exact name that you used to register on Jaggaer. Once enabled by the Procurement Team, you should receive a link to the NDA from Jaggaer. Once you have submitted an NDA you will be given access to the eSourcing Portal where you can respond to the tender. We will endeavour to process completed NDAs and allow access to the ITT within three working days. For technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs). Deadline to submit response to the tender is 12:00 BST on 1 May 2024.",
"initiationType": "tender",
"tender": {
"id": "ocds-h6vhtk-042540",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "Contract for the Provision of Windrush Compensation Scheme Claims Assistance Service",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "75131100",
"description": "General personnel services for the government"
},
"mainProcurementCategory": "services",
"description": "The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the \"Home Office\"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme.",
"value": {
"amount": 1300000,
"currency": "GBP"
},
"lots": [
{
"id": "1",
"description": "The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the \"Home Office\"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme. The Home Secretary announced in April 2019 the launch of the Windrush Compensation Scheme (\"the Scheme\"). It was announced as part of a suite of measures to right the wrongs suffered by those of the Windrush generation and their descendants who faced difficulties in demonstrating their Lawful Immigration Status. In 2021, the end date for the Windrush Compensation Scheme was removed and the Scheme is expected to continue in the foreseeable future. The Scheme Rules set out who is eligible to apply under the Scheme, what losses can be claimed for and how the Scheme operates. Further detailed information on the Compensation Scheme, including Scheme Rules, Claim Forms and associated Guidance on completing claim forms is available here: https://www.gov.uk/guidance/windrush-compensation-scheme As part of this Scheme, the Buyer has appointed a Contractor to provide independent advisory services for those wishing to make a claim under the Scheme and support those who require additional support to complete the claim form and / or probate applications. This is an optional service that can be availed by Claimants but is not a requirement to submit their claims. A three-year contract term will commence on 5th May 2025, concluding on 4th May 2028. The Contracting Authority has the option to extend the contract by two further 12-month periods, at its discretion. Additional information: Price is not the only award criteria and all criteria is stated in the procurement documents.",
"status": "cancelled",
"contractPeriod": {
"durationInDays": 1080
},
"hasRenewal": true,
"renewal": {
"description": "Initial contact term is 3 years with the option to extend for up to two terms of 12 months each."
},
"submissionTerms": {
"variantPolicy": "notAllowed",
"electronicCataloguePolicy": "required"
},
"hasOptions": false,
"awardCriteria": {
"criteria": [
{
"name": "Quality - Technical",
"type": "quality",
"description": "60"
},
{
"name": "Quality - Social Value",
"type": "quality",
"description": "10"
},
{
"name": "Price",
"type": "cost",
"description": "30"
}
]
}
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "75130000",
"description": "Supporting services for the government"
}
],
"deliveryAddresses": [
{
"region": "UK"
},
{
"region": "UK"
},
{
"region": "UK"
}
],
"relatedLot": "1"
}
],
"communication": {
"futureNoticeDate": "2024-03-11T00:00:00Z",
"atypicalToolUrl": "https://homeoffice.app.jaggaer.com/web/login.html"
},
"coveredBy": [
"GPA"
],
"submissionMethod": [
"electronicSubmission",
"written"
],
"submissionMethodDetails": "https://homeoffice.app.jaggaer.com/web/login.html",
"documents": [
{
"id": "economic",
"documentType": "economicSelectionCriteria"
}
],
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"tenderPeriod": {
"endDate": "2024-05-01T12:00:00+01:00"
},
"submissionTerms": {
"languages": [
"en"
],
"bidValidityPeriod": {
"durationInDays": 180
}
},
"awardPeriod": {
"startDate": "2024-03-22T15:00:00Z"
},
"bidOpening": {
"date": "2024-03-22T15:00:00Z"
},
"hasRecurrence": true,
"contractTerms": {
"hasElectronicOrdering": true,
"electronicInvoicingPolicy": "allowed",
"hasElectronicPayment": true
}
},
"parties": [
{
"id": "GB-FTS-1007",
"name": "Home Office",
"identifier": {
"legalName": "Home Office"
},
"address": {
"streetAddress": "2 Marsham Street",
"locality": "London",
"region": "UK",
"postalCode": "SW1P 4DF",
"countryName": "United Kingdom"
},
"contactPoint": {
"email": "windrushclaimsassistance_procurement@homeoffice.gov.uk",
"url": "https://homeoffice.app.jaggaer.com/web/login.html"
},
"roles": [
"buyer",
"centralPurchasingBody"
],
"details": {
"url": "http://www.gov.uk/home-office",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "MINISTRY",
"description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-28022",
"name": "The Secretary of State for the Home Department",
"identifier": {
"legalName": "The Secretary of State for the Home Department"
},
"address": {
"locality": "London",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
},
{
"id": "GB-FTS-138057",
"name": "We Are Group Holdings Limited",
"identifier": {
"legalName": "We Are Group Holdings Limited"
},
"address": {
"streetAddress": "Friars House, Manor House Drive",
"locality": "Coventry",
"region": "UK",
"postalCode": "CV1 2TE",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "large"
}
},
{
"id": "GB-FTS-118438",
"name": "The Home Office",
"identifier": {
"legalName": "The Home Office"
},
"address": {
"streetAddress": "2 Marsham Street",
"locality": "London",
"postalCode": "SW1P 4DF",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody",
"mediationBody"
]
}
],
"buyer": {
"id": "GB-FTS-1007",
"name": "Home Office"
},
"language": "en",
"awards": [
{
"id": "005170-2025-Contract_15587-1",
"relatedLots": [
"1"
],
"title": "Windrush Compensation Scheme Claims Assistance Service",
"status": "active",
"suppliers": [
{
"id": "GB-FTS-138057",
"name": "We Are Group Holdings Limited"
}
]
}
],
"contracts": [
{
"id": "005170-2025-Contract_15587-1",
"awardID": "005170-2025-Contract_15587-1",
"title": "Windrush Compensation Scheme Claims Assistance Service",
"status": "active",
"value": {
"amount": 1264993.89,
"currency": "GBP"
},
"dateSigned": "2025-01-24T00:00:00Z"
}
],
"bids": {
"statistics": [
{
"id": "3",
"measure": "bids",
"relatedLot": "1",
"value": 2
},
{
"id": "4",
"measure": "electronicBids",
"relatedLot": "1",
"value": 2
}
]
}
}