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Contract for the Provision of Windrush Compensation Scheme Claims Assistance Service

Home Office

This public procurement record has 3 releases in its history.

Award

14 Feb 2025 at 14:14

Award Notice
Tender

22 Mar 2024 at 15:03

Tender Notice
Planning

13 Dec 2023 at 13:24

Planning Notice
Summary of the contracting process

The Home Office is awarding a contract for the provision of Windrush Compensation Scheme Claims Assistance Service. This contract falls under the general personnel services for government, classified under CPV code 75131100, and targets the services sector. The procurement process has completed, with a contract term set from 5th May 2025 to 4th May 2028 with an option to extend by two further 12-month periods. This contract, conducted via an open procedure under the Public Contract Regulations 2015, aims to provide independent advisory services to support claimants of the Windrush Compensation Scheme. The contract value is approximately £1,264,993.89, and the procurement highlights that price was not the only award criterion.

This tender presents substantial opportunities for businesses specialising in advisory and support services, especially those experienced in government contracts. Companies that can deliver high-quality technical and social value at competitive prices are well-suited to compete. The contract offers stability with its three-year term, extendable by up to two years, allowing businesses to plan long-term resource allocation. Firms with robust processes for electronic tender submission and those already registered on the Home Office’s eSourcing Portal could gain a competitive advantage. Overall, the procurement seeks to support businesses that can provide reliable, comprehensive claimant assistance, fostering potential growth and establishing a presence in the government services sector.

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Notice Information

Notice Title

Contract for the Provision of Windrush Compensation Scheme Claims Assistance Service

Notice Description

The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the "Home Office"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme.

Lot Information

Lot 1

The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the "Home Office"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme. The Home Secretary announced in April 2019 the launch of the Windrush Compensation Scheme ("the Scheme"). It was announced as part of a suite of measures to right the wrongs suffered by those of the Windrush generation and their descendants who faced difficulties in demonstrating their Lawful Immigration Status. In 2021, the end date for the Windrush Compensation Scheme was removed and the Scheme is expected to continue in the foreseeable future. The Scheme Rules set out who is eligible to apply under the Scheme, what losses can be claimed for and how the Scheme operates. Further detailed information on the Compensation Scheme, including Scheme Rules, Claim Forms and associated Guidance on completing claim forms is available here: https://www.gov.uk/guidance/windrush-compensation-scheme As part of this Scheme, the Buyer has appointed a Contractor to provide independent advisory services for those wishing to make a claim under the Scheme and support those who require additional support to complete the claim form and / or probate applications. This is an optional service that can be availed by Claimants but is not a requirement to submit their claims. A three-year contract term will commence on 5th May 2025, concluding on 4th May 2028. The Contracting Authority has the option to extend the contract by two further 12-month periods, at its discretion. Additional information: Price is not the only award criteria and all criteria is stated in the procurement documents.

Renewal: Initial contact term is 3 years with the option to extend for up to two terms of 12 months each.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-042540
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005170-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75130000 - Supporting services for the government

75131100 - General personnel services for the government

Notice Value(s)

Tender Value
£1,300,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,264,993 £1M-£10M

Notice Dates

Publication Date
14 Feb 20251 years ago
Submission Deadline
1 May 2024Expired
Future Notice Date
11 Mar 2024Expired
Award Date
24 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

We Are Group Holdings Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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