Award

Back Office Software 2

THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE

This public procurement record has 4 releases in its history.

Award

14 Mar 2025 at 08:44

TenderUpdate

22 Aug 2024 at 14:08

Tender

25 Jul 2024 at 09:54

Planning

20 Dec 2023 at 10:50

Summary of the contracting process

The procurement process for the "Back Office Software 2" project, led by the Crown Commercial Service (CCS) in collaboration with The Minister for the Cabinet Office, spans various stages including planning, tender, and award. This initiative focuses on the provision of software packages and information systems categorised under CPV code 48000000. Located in the UK, it aims to serve Central Government Departments and other public sector bodies like Local Authorities, Health, Police, Fire and Rescue, Education, and Devolved Administrations. Noteworthy dates include the framework announcement on 2 February 2025, with awards dated 7 February 2025 and subsequent tender updates in August 2024. The procurement method employed is an open procedure with a significant estimated contract value reaching around £9 billion.

This tender offers substantial opportunities for businesses specialising in enterprise resource planning, HR and payroll, financial accounting, procurement and supply chain management, customer relationship management, productivity workflow technologies, content services, integration software, and accessibility solutions. Ideal candidates include software vendors capable of delivering these services directly to government and public sector bodies, as well as SMEs fostering innovative, lower-value solutions that meet the standards set by CCS. Additionally, with the Cyber Essentials scheme implemented, companies focusing on robust cybersecurity will find this tender advantageous for expanding their market presence and contributing to the public sector's digital transformation efforts.

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Notice Title

Back Office Software 2

Notice Description

Crown Commercial Service (CCS) as the Authority has put in place a Pan Government Collaborative Agreement for the provision of Back Office Software to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations. The Back Office Software 2 framework agreement has provided a route to market for organisations wishing to purchase software and support for back office systems, directly from the software vendor. The framework has covered the following: enterprise resource planning, HR and payroll, financial accounting, procurement and supply chain management, customer relationship management, productivity workflow technologies, content services, service portal, integration software, mobility and accessibility, as well as support and maintenance for these services.

Lot Information

Enterprise Software

Enterprise resource planning, HR and payroll, financial accounting, procurement and supply chain management, customer relationship management, productivity workflow technologies, content services, service portal, integration software, mobility and accessibility, as well as support and maintenance for these services. Buyers were able to award specific call-off contracts through two order procedures including direct award and further competition. Additional information: Unlimited Places

Renewal: The initial duration of the Framework is 30 months, with an option to extend for a further 18 months CCS reserve the right to extend lots by varying durations

Specialised Software Solutions

This Lot was designed for lower value innovative solutions to deploy Back Office Software, leveraging a lower threshold of standards and accreditation to encourage opportunity within the SME community. This included enterprise resource planning, HR and payroll, financial accounting, procurement and supply chain management, customer relationship management, productivity workflow technologies, content services, service portal, integration software, mobility and accessibility, as well as support and maintenance for these services. Buyers were able to award specific call-off contracts through two order procedures including direct award and further competition. Additional information: Unlimited Places

Renewal: The initial duration of the Framework is 30 months, with an option to extend for a further 18 months CCS reserve the right to extend lots by varying durations

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-042889
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009336-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48170000 - Compliance software package

48217000 - Transaction-processing software package

48311000 - Document management software package

48400000 - Business transaction and personal business software package

48440000 - Financial analysis and accounting software package

48445000 - Customer Relation Management software package

48450000 - Time accounting or human resources software package

48451000 - Enterprise resource planning software package

48480000 - Sales, marketing and business intelligence software package

48517000 - IT software package

48900000 - Miscellaneous software package and computer systems

72000000 - IT services: consulting, software development, Internet and support

72200000 - Software programming and consultancy services

72210000 - Programming services of packaged software products

Notice Value(s)

Tender Value
£5,000,000,000 £1B-£10B
Lots Value
£5,000,000,000 £1B-£10B
Awards Value
Not specified
Contracts Value
£5,000,000,000 £1B-£10B

Notice Dates

Publication Date
14 Mar 202511 months ago
Submission Deadline
27 Aug 2024Expired
Future Notice Date
11 Jul 2024Expired
Award Date
7 Feb 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE
Contact Name
Not specified
Contact Email
supplier@crowncommercial.gov.uk
Contact Phone
+44 3454102222

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

SEE CONTRACTS FINDER NOTICE FOR FULL SUPPLIER LIST

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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