Notice Information
Notice Title
Airline Inventory
Notice Description
In a crisis situation, where consumers abroad may need emergency repatriation back to the UK, there is currently no service provision immediately available whereby, under certain business rules, a consumer can arrange their own flights back to the UK using existing scheduled services and charter services arranged by the CAA. The CAA is therefore seeking interested parties who may be able to design, build , test and implement an efficient and cost-effective flight booking service in which a consumer is able to book their own repatriation fight(s) back to the UK under certain business rules. The service will need to offer consumers all fares available on the GDS, and additional Rescue Fares offered by various airlines during the period of the crisis. The service solution will need to be able to offer online flight ticketing and manage any changes to ticketing under certain business rules. Where a financial flight contribution is required from the consumer, the service solution will need to be able to collect and reconcile card payments made by the consumer and have an audit function capable of tracking and all payments made. Because of the nature of an emergency repatriation, the service solution will need to offer a 24/7 service support for the period of the crisis with further reduced support during the post repatriation phase. The service solution will need a capability to database all consumer data impacted by the crisis so that business rules can be applied to consumers indicating entitlement to a repatriation flight and where applicable the associated costs. This will in the future be replaced by an API to the CAA's central repatriation database which will be used as the master record keeping database. Due to the nature of the service solution and the need to stand up the solution quickly in response to a crisis it would be preferable for potential bidders to have a ongoing commercial interest in the travel industry and hold a ATOL license. Should you be interested in this requirement, please express an interest by no later than 5pm on 31st January 2024 by emailing Scott.Taggart@caa.co.uk
Lot Information
Lot 1
The CAA would expect interested parties to be Travel Companies offering a solution that can be customised to suit the CAA's needs. The CAA would not expect a system to be custom built as technology exists in the marketplace and it is our desire to not add unnecessary complication or cost. The CAA would require interested parties to be an established business and hold a valid ATOL license.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-042ac9
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/000265-2024
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £50,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 4 Jan 20242 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 1 Mar 2024Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CIVIL AVIATION AUTHORITY
- Contact Name
- Scott Taggart
- Contact Email
- scott.taggart@caa.co.uk
- Contact Phone
- +44 3300221500
Buyer Location
- Locality
- LONDON
- Postcode
- RH6 0YR
- Post Town
- Redhill
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ2 Surrey, East and West Sussex
- Small Region (ITL 3)
- TLJ28 West Sussex (North East)
- Delivery Location
- Not specified
-
- Local Authority
- Crawley
- Electoral Ward
- Langley Green & Tushmore
- Westminster Constituency
- Crawley
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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