Award

Bill Printing

NORTHUMBRIAN WATER GROUP LIMITED

This public procurement record has 2 releases in its history.

Award

01 Nov 2024 at 07:53

Tender

15 Jan 2024 at 08:37

Summary of the contracting process

Northumbrian Water Group Limited, based in Durham, UK, has awarded a contract for bill printing services, under the title "Bill Printing." The procurement is classified under the CPV category "Printing services" and falls within the services industry. The procurement process is now at the award and contract stage, with the contract signed on 30 October 2024. It involves managing the printing and fulfilment of large volumes of customer bills and letters, along with the production of PayPoint payment cards and a hybrid mail solution. Key locations for delivery include various regions across the UK. The initial contract term runs for three years with an option to extend for a further two years, totaling a maximum duration of five years.

This tender creates substantial opportunities for businesses involved in printing, mail sorting, and document management services. Companies with capabilities in high-volume transactional mail production, stationery provision, and hybrid mail solutions will find this contract particularly beneficial. Additionally, firms registered with APACS and those having robust disaster recovery and peak capacity provisions will be well-placed to compete. The negotiated procurement method with a prior call for competition ensures that qualified suppliers can secure a long-term partnership to foster business growth. Potential suppliers must meet stringent technical and suitability criteria to participate in this selective tender process.

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Notice Title

Bill Printing

Notice Description

NWL have awarded a contract for the provision of bill printing. The items that are to be provided include: 1. Printing of our customer bills and letters, including: - Laser printing of bills and letters. - Mailsorting our bill and letter files, including adding a Mailmark barcode on the documents. - Enclosing ready for collection by downstream service provider to meet mailsort requirements. - Provide or process controls tracking data from receipt of files to the despatch of mail. - Procurement / provision of stationery including paper, envelopes and occasionally leaflets. - Provision of stock storage, stock reports and stock re-order alerts when re-order levels are reached. - Processing of returned mail, including providing a weekly file detailing mail returned. 2. PayPoint payment card production, including: - Provision or sourcing of plastic payment cards, and paper for customer letters - Encoding of magnetic strip - Card attached to customer letter and mailed. Currently mailed using existing envelope stock from our main print files detailed above. 3. Hybrid Mail solution - Providing a print solution for our colleagues working both in the office and at home

Lot Information

Lot 1

The initial contract will be for a period of five years. The supplier must be able to manage the printing and fulfilment of 12 to 25,000 items on a daily basis. In addition to daily files they should be able to manage the peak of annual billing. This will require a phased mailing over a four week period during February and March where approximately 550,000 bills will be produced . This is in addition to our daily file volumes. Approximate annual volumes - Daily bills 1.5m, Usually 2-4 sheets. Typically 4 sheets April to September when additional onserts are used and 2 sheets October to March. - Daily Letters 2.4m, 1 to 3 page documents - Annual bills 0.55m, Typically 4 sheet bills including selective onserts, a small number may have up to two additional onserts. - Outer envelopes 4.5m 162mm x 235mm - Return envelopes, 1.1m 102mm x 216mm All bills and letters are printed on continuous plain white paper. In the 12 months up to end of November 2023 our continuous paper usage has totalled 10.255 million A4 sheets Payment Cards - Approximately 30,000 cards are issued per year. Volumes are on average 115 per day Hybrid Mail - Over the last 12 months our monthly volumes have been between around 4,000 and 11,000.

Options: The initial contract term will run from 01/12/2024 for three years to 30/11/2027. The option will be available to extend the Contract from a further two years to 30/11/2029. The total maximum duration of the Contract being five years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-042cf8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035405-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79810000 - Printing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Nov 20241 years ago
Submission Deadline
30 Jan 2024Expired
Future Notice Date
Not specified
Award Date
30 Oct 20241 years ago
Contract Period
1 Dec 2024 - 30 Nov 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTHUMBRIAN WATER GROUP LIMITED
Additional Buyers

NORTHUMBRIAN WATER LIMITED

Contact Name
Laura McMain
Contact Email
laura.mcmain@nwl.co.uk
Contact Phone
+44 7805786518

Buyer Location

Locality
DURHAM
Postcode
DH1 5FJ
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England), TLH14 Suffolk CC, TLH3 Essex

Local Authority
County Durham
Electoral Ward
Framwellgate and Newton Hall
Westminster Constituency
City of Durham

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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