Notice Information
Notice Title
Bill Printing
Notice Description
NWL have awarded a contract for the provision of bill printing. The items that are to be provided include: 1. Printing of our customer bills and letters, including: - Laser printing of bills and letters. - Mailsorting our bill and letter files, including adding a Mailmark barcode on the documents. - Enclosing ready for collection by downstream service provider to meet mailsort requirements. - Provide or process controls tracking data from receipt of files to the despatch of mail. - Procurement / provision of stationery including paper, envelopes and occasionally leaflets. - Provision of stock storage, stock reports and stock re-order alerts when re-order levels are reached. - Processing of returned mail, including providing a weekly file detailing mail returned. 2. PayPoint payment card production, including: - Provision or sourcing of plastic payment cards, and paper for customer letters - Encoding of magnetic strip - Card attached to customer letter and mailed. Currently mailed using existing envelope stock from our main print files detailed above. 3. Hybrid Mail solution - Providing a print solution for our colleagues working both in the office and at home
Lot Information
Lot 1
The initial contract will be for a period of five years. The supplier must be able to manage the printing and fulfilment of 12 to 25,000 items on a daily basis. In addition to daily files they should be able to manage the peak of annual billing. This will require a phased mailing over a four week period during February and March where approximately 550,000 bills will be produced . This is in addition to our daily file volumes. Approximate annual volumes - Daily bills 1.5m, Usually 2-4 sheets. Typically 4 sheets April to September when additional onserts are used and 2 sheets October to March. - Daily Letters 2.4m, 1 to 3 page documents - Annual bills 0.55m, Typically 4 sheet bills including selective onserts, a small number may have up to two additional onserts. - Outer envelopes 4.5m 162mm x 235mm - Return envelopes, 1.1m 102mm x 216mm All bills and letters are printed on continuous plain white paper. In the 12 months up to end of November 2023 our continuous paper usage has totalled 10.255 million A4 sheets Payment Cards - Approximately 30,000 cards are issued per year. Volumes are on average 115 per day Hybrid Mail - Over the last 12 months our monthly volumes have been between around 4,000 and 11,000.
Options: The initial contract term will run from 01/12/2024 for three years to 30/11/2027. The option will be available to extend the Contract from a further two years to 30/11/2029. The total maximum duration of the Contract being five years.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-042cf8
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/035405-2024
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Negotiated procedure with prior call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79810000 - Printing services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 Nov 20241 years ago
- Submission Deadline
- 30 Jan 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 30 Oct 20241 years ago
- Contract Period
- 1 Dec 2024 - 30 Nov 2029 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTHUMBRIAN WATER GROUP LIMITED
- Additional Buyers
- Contact Name
- Laura McMain
- Contact Email
- laura.mcmain@nwl.co.uk
- Contact Phone
- +44 7805786518
Buyer Location
- Locality
- DURHAM
- Postcode
- DH1 5FJ
- Post Town
- Durham
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC41 Durham
- Delivery Location
- TLC North East (England), TLH14 Suffolk CC, TLH3 Essex
-
- Local Authority
- County Durham
- Electoral Ward
- Framwellgate and Newton Hall
- Westminster Constituency
- City of Durham
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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