Notice Information
Notice Title
Tender for Computer-Aided Dispatch System For South Central Ambulance Service and Isle of Wight Ambulance Service 999 Operations
Notice Description
South Central Ambulance Service Foundation Trust is looking to procure a Commercial Off The Shelf (COTS) Computer-Aided Dispatch (CAD) system for its 999 operations. The system will also be used by the Isle of Wight Ambulance Service, as a service recipient as per the Terms and Condition for this procurement.
Lot Information
Lot 1
South Central Ambulance Service NHS Foundation Trust (SCAS) is managing this procurement and will be the primary Buyer. The Isle of Wight Ambulance Service (IWAS) is a Service Recipient (as defined in the Mid Tier Terms and Conditions being used in this procurement).
SCAS is looking for a COTS solution not a development product. For the avoidance of doubt, tenderers must have:-
an emergency CAD system in operation with a UK ambulance service at
the point of bidding.
A COTS product ready for use by a UK ambulance service at the point of bidding, and which meets our requirements.
The tender process will be run according to the Public Contracts Regulations 2015 and be governed by selecting the Most Economically Advantageous Tender, balancing the technical capabilities and service offering against the cost of each system.
We wish to complete a successful process which attracts competition in order to achieve value for money for SCAS.
The aim of the procurement is to:
Procure a comprehensive and intuitive system that allows users to easily input and access information and carry out their functions effectively e.g.:
record patient details
progress the triage pathways of a call
ensure that, where relevant, a resource can be dispatched to the location provided by the caller
and enable effective audits and investigations via a full audit trail and easy-to-access historical information.
Ensure continuing integration with other services and systems provided and used by the Authority e.g.
transfers of callers and records to and from NHS 111
clinical applications used by front line 999 crews for patient treatment;
Ordnance Survey (OS), Terrafix, Personal Demographic Service (PDS) etc.
Have a supplier who will work with SCAS to deliver the full benefits of the solution, including continuous improvement and investment in the solution for the duration of the contract.
Achieve a managed service and move towards cloud hosting over the lifetime of the contract, in line with the NHS Cloud First policy.
Work towards achieving greater integration between all service line systems in NHS 999, NHS 111 and the non-emergency Patient Transport Service (PTS). Additional information: This Procurement is for five years with an option to extend for a further year.
All the ITT documents can be accessed after on registering on the portal.
Please complete all the hardcopy documents as set out in the tender. These documents must be fully completed and uploaded as part of your tender submission. Failure to submit all such documents will lead to your bid being deemed to be non compliant.
Please ensure that you leave sufficient time to upload and submit your tender before the deadline stated in this notice. Late bids will not be evaluated.
Options: Please refer to document 12 Pricing Table and the Optional Tab
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-043535
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/002848-2024
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
85 - Health and social work services
-
- CPV Codes
44316400 - Hardware
48000000 - Software package and information systems
72260000 - Software-related services
85143000 - Ambulance services
Notice Value(s)
- Tender Value
- £8,780,000 £1M-£10M
- Lots Value
- £8,780,000 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 29 Jan 20242 years ago
- Submission Deadline
- 18 Mar 2024Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST
- Contact Name
- Chris Keenleyside
- Contact Email
- chris.keenleyside@scas.nhs.uk
- Contact Phone
- +44 7977376537
Buyer Location
- Locality
- BICESTER
- Postcode
- OX26 6HR
- Post Town
- Oxford
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ1 Berkshire, Buckinghamshire and Oxfordshire
- Small Region (ITL 3)
- TLJ14 Oxfordshire CC
- Delivery Location
- TLJ South East (England)
-
- Local Authority
- Cherwell
- Electoral Ward
- Bicester South and Ambrosden
- Westminster Constituency
- Bicester and Woodstock
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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