Award

CEGEDIM GPSoC Lot 1 and Lot 2 services

BUSINESS SERVICES ORGANISATION I T S

This public procurement record has 2 releases in its history.

Award

25 Mar 2024 at 08:56

Award

23 Feb 2024 at 16:21

Summary of the contracting process

The Business Services Organisation I T S in Belfast, United Kingdom, has completed the procurement process for the CEGEDIM GPSoC Lot 1 and Lot 2 services in the IT services category. The tender, initiated under the legal basis scheme CELEX, involved the provision and support of IT clinical systems, hardware and software support, training services, and more. The procurement method used was an award procedure without prior publication of a call for competition.

This procurement offers opportunities for businesses in the IT services sector to provide essential support to 118 GP practices in NI. Companies capable of offering IT systems, hardware, software support, and training services to healthcare providers would be well-suited for this tender opportunity. The procurement, which is now in the award stage, aims to ensure the continued availability and functionality of critical systems supporting general medical services.

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Notice Title

CEGEDIM GPSoC Lot 1 and Lot 2 services

Notice Description

The services required are: * Provision and support of the Vision GP IT Clinical System to 118 GP practices in NI * Hardware and software support on all devices (PCs and laptops, printers, scanners) in 118 GP practices (including supply and installation of consumable parts) * Clinical Server hardware and software support in 118 GP practices * Backup tape verification for 118 practices * Engineering and training services to 118 GP practices * Docman - EDT Support * Docman Data Extraction for Practice Migrations * Patient Facing Services Appointments & Repeats Software * GPIP Support and Service Charge * Practice Merges * NI QOF ruleset changes

Lot Information

Lot 1

The services required are: * Provision and support of the Vision GP IT Clinical System to 118 GP practices in NI * Hardware and software support on all devices (PCs and laptops, printers, scanners) in 118 GP practices (including supply and installation of consumable parts) * Clinical Server hardware and software support in 118 GP practices * Backup tape verification for 118 practices * Engineering and training services to 118 GP practices * Docman - EDT Support * Docman Data Extraction for Practice Migrations * Patient Facing Services Appointments & Repeats Software * GPIP Support and Service Charge * Practice Merges * NI QOF ruleset changes GP Practices depend upon IT systems and services to deliver their services to their patients. Without IT, practices would depend upon manual processes and that would very significantly impact on the ability of the 118 Vision GP practices to provide GMS services. 118 Practices use the Vision GP IT clinical system to access patient histories, record consultations, issue prescriptions and maintain electronic patient records within their practice. These GP IT Clinical Systems then also interface electronically with other HSC systems - E.g. lab results, radiology reports, registration links, Emergency Care Summary, Key Information Summary, Electronic Document Transfer, GPIP etc. The provision of Patient Facing Services must continue to enable patients to book appointments and order repeat prescriptions online without the requirement to phone the GP Practice. The hardware and software required to host and access the GP IT Clinical System must be supported and maintained to ensure continued availability as well as compliance with the latest security patches to prevent cyber security issues. This ongoing availability of IT to the practices is also managed through regular backup tape verification to maintain business continuity as well as associated engineering services on hardware replacement or fixes. These services are required for a period of 3 years until the Vision Exit plan is implemented and all the practices have then migrated to an alternative solution. The Vision system and its support as well as the associated IT infrastructure services has been provided by Vision to these practices. Due to interoperability requirements these services needed to be provided by the same supplier. The responsibility for resolving any issues of interoperability between these components rests solely with Vision. The supply and support of these services associated with the Vision GP IT Clinical system by another supplier additional 3rd party would introduce risk and uncertainty into the support process where it is likely that both suppliers would blame each other for any failures, so delaying resolution and prolonging disruption to practices.

Procurement Information

The Vision system and its support as well as the associated IT infrastructure services has been provided by Vision to these practices. Due to interoperability requirements these services needed to be provided by the same supplier. The responsibility for resolving any issues of interoperability between these components rests solely with Vision. The supply and support of these services associated with the Vision GP IT Clinical system by another supplier additional 3rd party would introduce risk and uncertainty into the support process where it is likely that both suppliers would blame each other for any failures, so delaying resolution and prolonging disruption to practices.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-043ca4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009514-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,654,780 £1M-£10M

Notice Dates

Publication Date
25 Mar 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Feb 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BUSINESS SERVICES ORGANISATION I T S
Contact Name
Catherine Fegan
Contact Email
cathy.fegan@hscni.net
Contact Phone
+44 2895362561

Buyer Location

Locality
BELFAST
Postcode
BT2 7JD
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

CEGEDIM HEALTH SOLUTIONS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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