Award

Le Shuttle Catering Tender

EUROTUNNEL STAFF CATERING TENDER

This public procurement record has 2 releases in its history.

Award

18 May 2025 at 13:37

Tender

06 Mar 2024 at 10:09

Summary of the contracting process

The Le Shuttle Catering Tender, managed by Eurotunnel, focuses on canteen and catering services at the Eurotunnel UK Terminal in Folkestone, Kent. This procurement process is part of Getlink’s operation, formally known as Eurotunnel. The tender, classified under CPV code 55500000, falls into the services category and follows an open procurement method. The process has moved to the award stage with OCS as the awarded supplier. The contract was signed on 18th January 2025 and is valued at £570,000. The procurement involves a market engagement event previously held in March 2024 and concluded with a tender return in May 2024, with the three-year contract commencing on 1st August 2024 and potentially extending further based on performance.

This tender presents a substantial opportunity for businesses specialising in innovative catering services, particularly those able to match high-quality standards akin to those provided at Eurotunnel’s Calais operations. Companies with expertise in developing service concepts and managing facilities in high-traffic transport hubs would find this contract beneficial for business growth. The provision to improve staff catering and vending services invites creative solutions and partnerships, making it an excellent opportunity for businesses capable of executing large-scale, consistent service delivery. The need for regular performance reviews and the option for contract extension upon mutual agreement further allows businesses to showcase their reliability and quality, leading to potential long-term engagements.

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Notice Title

Le Shuttle Catering Tender

Notice Description

Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting

Lot Information

Lot 1

Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting interest in attending the event is 1pm on the 18th of March. Following the engagement exercise, an Open Tender process will commence on the 2nd of April 2024 with a tender return date of 9th May 2024. The contract start date is 1st August 2024 and is for an initial three-year term ending on 31st July 2027. There is a requirement for regular performance reviews and a break clause to support both parties should the relationship not prosper. There is an option for a further two years of tenure beyond this date by mutual agreement and the extension is based on qualitative and financial performance.The process is being managed by Andrew Etherington, Principal Consultant and Founder of Andrew Etherington Associates; Andrew is working with Cohesion Consulting in this process. The tender will be fully managed via in-tend; to register interest in the opportunity, please register via this link: https://in-tendhost.co.uk/cohesionconsulting/aspx/Home.The projected turnover for the five-year contract is expected to be circa PS1,000,000

Renewal: The initial contract term is for three years and there is an option for both parties to extend the contract for a further two years, subject to strong qualitative and financial performance.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0445ea
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022420-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

42 - Industrial machinery

55 - Hotel, restaurant and retail trade services


CPV Codes

42933000 - Vending machines

55500000 - Canteen and catering services

55510000 - Canteen services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£570,000 £500K-£1M

Notice Dates

Publication Date
18 May 20259 months ago
Submission Deadline
18 Mar 2024Expired
Future Notice Date
Not specified
Award Date
18 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
EUROTUNNEL STAFF CATERING TENDER
Additional Buyers

LE SHUTTLE STAFF CATERING TENDER

Contact Name
Procurement Team
Contact Email
info@cohesionconsulting.co.uk
Contact Phone
Not specified

Buyer Location

Locality
FOLKESTONE
Postcode
CT18 8XY
Post Town
Canterbury
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ44 East Kent
Delivery Location
TLJ44 East Kent

Local Authority
Folkestone and Hythe
Electoral Ward
Folkestone Central
Westminster Constituency
Folkestone and Hythe

Supplier Information

Number of Suppliers
1
Supplier Name

OCS

Open Contracting Data Standard (OCDS)

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