Award

Advice Services

OXFORDSHIRE COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Award

27 Sep 2024 at 11:08

Planning

25 Mar 2024 at 17:22

Summary of the contracting process

Oxfordshire County Council has completed the procurement process for an advice service, which aims to provide guidance and support to residents in the county. This service focuses on financial, welfare, and health-related issues, helping residents maximise their incomes and make informed decisions. The service was awarded to Age UK Oxfordshire, a local organisation with deep knowledge of community needs. The contract, valued between £1,091,994 and £2,729,985, will commence on 1 November 2024 and span three years, with an option to extend by up to two additional years. The award stage for this process recently concluded on 27 September 2024, following an open procedure that had multiple bids.

This tender creates substantial opportunities for businesses involved in providing specialised consultancy, training, and welfare services, particularly those with expertise in benefits, debt, and financial advice. Companies with the ability to offer remote advice and target disadvantaged areas will find this contract particularly advantageous. Potential service providers should also be equipped to support local government, health, and voluntary organisations in extending their service reach. With a focus on addressing health inequalities and enhancing well-being across the Oxfordshire community, this contract poses significant potential for businesses aiming to expand their service offerings within the public sector.

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Notice Title

Advice Services

Notice Description

The subject matter of this process relates to the delivery of services which are listed in Schedule 3 of the Public Contract Regulations 2015. Oxfordshire County Council has awarded a contract for an advice service to give specialist advice to Oxfordshire residents to replace these services. The aim of the service is to support people to live their lives as independently, successfully and safely as possible within the community, to enhance well-being and improve people's choices. The service will achieve this by providing free, independent and impartial advice to assist people with benefits, debt, budgeting and other financial and welfare issues, thereby addressing underlying issues and health inequalities and maximising incomes, helping people to make the best use of the money available to them. The service will also provide a preventative offer to people in the community, providing pro-active training and advice for people to enable them to develop good budgeting skills and money management before they reach a crisis point. The service will provide 'subject matter expert' consultancy to support colleagues in local government, health and voluntary and community organisations who are working with people who need specialist money advice. The service will also provide training support to other information and advice services across the county to develop and maintain key knowledge and skills around benefits and entitlements. The service will take a whole person approach to addressing people's needs in order to tackle health inequalities and improve health and wellbeing. The Service Provider will have an in-depth knowledge of the issues faced by Oxfordshire residents and will be well connected to the many sources of support in the county to allow for seamless cross referrals and signposting e.g. social prescribing and/or connection to referrals from the NHS. The service will be available and accessible in all parts of the county through the remote access. The Service Provider will have a particular focus on ensuring that the Service is promoted to and accessible to people living in the Lower Super Output Areas (LSOA's) in the county which are classified within the 20% most deprived nationally according to the IMD 2019 and most likely to experience inequalities, and to people with protected characteristics. The contract period will commence on 1 November 2024. The contract term will be 3 years, with an option for the Council to extend by up to a further 2 years.

Lot Information

Lot 1

The subject matter of this process relates to the delivery of services which are listed in Schedule 3 of the Public Contract Regulations 2015. Two services funded by the council which provide advice for residents in Oxfordshire will reach the end of their contract/grant period on 31 October 2024. Oxfordshire County Council has awarded a contract for an advice service to give specialist advice to Oxfordshire residents to replace these services. The aim of the service is to support people to live their lives as independently, successfully and safely as possible within the community, to enhance well-being and improve people's choices. The service will achieve this by providing free, independent and impartial advice to assist people with benefits, debt, budgeting and other financial and welfare issues, thereby addressing underlying issues and health inequalities and maximising incomes, helping people to make the best use of the money available to them. The service will also provide a preventative offer to people in the community, providing pro-active training and advice for people to enable them to develop good budgeting skills and money management before they reach a crisis point. The service will provide 'subject matter expert' consultancy to support colleagues in local government, health and voluntary and community organisations who are working with people who need specialist money advice. The service will also provide training support to other information and advice services across the county to develop and maintain key knowledge and skills around benefits and entitlements. The service will take a whole person approach to addressing people's needs in order to tackle health inequalities and improve health and wellbeing. The Service Provider will have an in-depth knowledge of the issues faced by Oxfordshire residents and will be well connected to the many sources of support in the county to allow for seamless cross referrals and signposting e.g. social prescribing and/or connection to referrals from the NHS. The service will be available and accessible in all parts of the county through the remote access. The Service Provider will have a particular focus on ensuring that the Service is promoted to and accessible to people living in the Lower Super Output Areas (LSOA's) in the county which are classified within the 20% most deprived nationally according to the IMD 2019 and most likely to experience inequalities, and to people with protected characteristics. The contract period will commence on 1 November 2024. The contract term will be 3 years, with an option for the Council to extend by up to a further 2 years.

Options: The Council has a unilateral option to extend the contract period by up to 2 years in aggregate. The Council reserves the option on 6 months prior written notice to purchase additional Services ("Additional Services") up to a maximum of 50% of the original contract value (which for the avoidance of doubt shall include any extension period set out in the Particulars) in aggregate. At the Council's discretion Additional Services may include without limitation any element of the Services as specified at Schedule 1 or similar services within the scope of or ancillary to such services to achieve the same broad outcomes. The Council may exercise its option at any time where the Council requires additional capacity for any reason including but not limited to changes in needs and demand levels of the community being served.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-044cae
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030962-2024
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85312310 - Guidance services

85312400 - Welfare services not delivered through residential institutions

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
£2,700,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Sep 20241 years ago
Submission Deadline
3 May 2024Expired
Future Notice Date
Not specified
Award Date
9 Sep 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
OXFORDSHIRE COUNTY COUNCIL
Contact Name
Mr Alex White
Contact Email
alex.white@oxfordshire.gov.uk
Contact Phone
+44 7554339176

Buyer Location

Locality
OXFORD
Postcode
OX1 1ND
Post Town
Oxford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
TLJ14 Oxfordshire CC

Local Authority
Oxford
Electoral Ward
Osney & St Thomas
Westminster Constituency
Oxford West and Abingdon

Supplier Information

Number of Suppliers
1
Supplier Name

AGE UK OXFORDSHIRE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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