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Payroll Bureau Software ITT

Norfolk County Council

This public procurement record has 4 releases in its history.

Award

04 Apr 2025 at 08:24

Award Notice
Tender

01 Oct 2024 at 12:25

Tender Notice
TenderUpdate

02 Apr 2024 at 11:57

Tender Notice
Planning

26 Mar 2024 at 09:55

Planning Notice
Summary of the contracting process

Norfolk County Council, a regional authority based in Norwich, is in the process of acquiring new payroll software for its Direct Payment Support Service (DPSS), as part of a completed procurement process. This procurement falls under the industry category of "Software package and information systems" (CPV 48000000) and took place through an open procedure under the legal basis of Directive 2014/24/EU. The software is intended to support over 1500 individual employers and 2500 personal assistants, predominantly on zero hours contracts. This project aims to enhance accuracy, efficiency, and security in payroll processing, ensure compliance with UK payroll legislation, and improve user satisfaction through features such as online access and self-service options. The contract was awarded to Brain Payroll UK Limited and was signed on 11 March 2025, with a total value of £242,000. The award was finalized on 1 April 2025.

This procurement offers significant business growth opportunities, especially for companies specialising in software solutions that address payroll management, compliance, and operational efficiencies. Businesses adept in handling complex payroll systems, providing cloud-based solutions, and offering robust support services would be well-suited for such contracts. The open procurement method and clear criteria favour innovative SMEs capable of delivering high-quality, reliable services that adhere to stringent regulatory standards. Companies with expertise in UK payroll legislation, API integrations, and cutting-edge technology like AI and robotics for payroll processing stand to benefit greatly from such opportunities.

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Notice Information

Notice Title

Payroll Bureau Software ITT

Notice Description

Norfolk County Council is purchasing new payroll software for the Direct Payment Support Service (DPSS). DPSS provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides a payroll bureau service for 1500 Employers, employing around 2500 personal assistants (PAs) predominantly on zero hours contracts and paid through the DPSS payroll system.DPSS is looking for a new payroll bureau software that can provide the following benefits:* Improve the accuracy, efficiency, and security of the payroll processing and reporting.* Ensure compliance with the UK payroll legislation and regulations, including tax, national insurance, pensions, and statutory payments.* Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.* Reduce the operational costs and risks associated with the payroll processing and reporting.

Lot Information

Lot 1

Norfolk County Council is purchasing new payroll software for the Direct Payment Support Service (DPSS). DPSS provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides a payroll bureau service for 1500 Employers, employing around 2500 personal assistants (PAs) predominantly on zero hours contracts and paid through the DPSS payroll system.DPSS is looking for a new payroll bureau software that can provide the following benefits:* Improve the accuracy, efficiency, and security of the payroll processing and reporting.* Ensure compliance with the UK payroll legislation and regulations, including tax, national insurance, pensions, and statutory payments.* Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.* Reduce the operational costs and risks associated with the payroll processing and reporting. Additional information: The value described at II.2.6 is for the full potential term of the contract.

Renewal: The Contract may be extended by up to 48 months in 24-months increments at the Council's discretion.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-044cc3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012949-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
£760,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£242,000 £100K-£500K

Notice Dates

Publication Date
4 Apr 20251 years ago
Submission Deadline
1 Nov 2024Expired
Future Notice Date
1 Jun 2024Expired
Award Date
Not specified
Contract Period
31 Jan 2025 - 20 Dec 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
Not specified
Postcode Area
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

Brain Payroll UK Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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