Award

Supply of STRATUM software

OPEN UNIVERSITY(THE)

This public procurement record has 1 release in its history.

Award

26 Mar 2024 at 13:28

Summary of the contracting process

The Open University has awarded a contract for the supply of STRATUM software to ClearCourse Membership Services Limited. The contract, with a value of £550,000, was signed on 26th March 2024. The University identified ClearCourse as the sole provider capable of meeting its compliance requirements and income generation targets. The procurement was undertaken through a limited tender procedure without prior publication of a call for competition. The contract covers the maintenance of the University's alumni, donor, and business engagement system for a period of 2 years, with potential extensions up to a total of five years.

This procurement opportunity for the supply of STRATUM software by the Open University presents a lucrative chance for software companies specializing in membership and external relationship management systems. Businesses with expertise in bespoke software development, integration services, and complex technical solutions may find this opportunity particularly suitable for competing. The potential value of the contract is set at £500,000, offering a significant business growth prospect for technology firms looking to expand their portfolio in the education sector.

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Notice Title

Supply of STRATUM software

Notice Description

Supply of STRATUM software This is a voluntary ex ante transparency notice for the Open University's intention to award a contract. The Open University (OU) intends to award a contract for 2 years with an option of further annual extensions up a maximum of five years in total for the maintenance of its current alumni, donor, and business engagement customer relationship management system (Current application STRATUM). The STRATUM application is owned, supplied and supported exclusively by ClearCourse, a company which specialises in software membership and external relationship management.

Lot Information

Lot 1

This is a voluntary ex ante transparency notice for the Open University's intention to award a contract. The Open University (OU) intends to award a contract for 2 years with an option of further annual extensions up a maximum of five years in total for the maintenance of its current alumni, donor, and business engagement customer relationship management system (Current application STRATUM). The STRATUM application is owned, supplied and supported exclusively by ClearCourse, a company which specialises in software membership and external relationship management. The OU has identified that this is currently the only viable option to deliver major external compliance requirements and meet income generation targets in the areas of industry research and philanthropy, whilst maintaining the current core business that is achievable within the OU's capital and revenue budget and staff capacity. Since the system was installed some years ago, the OU has made substantial investment in STRATUM terms of process, infrastructure, staff skills and capabilities. The suite of software provides a range of capabilities developed specifically for the OU, including a research management system, legacy management system and preference centre. Upgrades have provided a staff and alumni portal which is driven from the data held in the STRATUM database and in, further development of online giving pages and payment system for alumni has also recently taken place. The STRATUM application has also required the OU to make additional substantial investment in terms of integrations into the rest of the OU's technical estate (which is complex and contains a number of bespoke legacy systems), the finance system and a separate data warehouse. The OU has identified that for reasons of technical complexity, compatibility, continuity, the need to minimise disruption to core business and the need to introduce greater resilience for existing systems, that only the products, services and support provided by ClearCourse are capable of meeting the OU's requirement. It is envisaged that the maximum value of the contract will be 500,000 GBP.

Options: Initial 2 year term with an option of further annual extensions up a maximum of five years in total.

Procurement Information

This is a voluntary ex ante transparency notice for the Open University's intention to award a contract. The Open University (OU) intends to award a contract for 2 years with an option of further annual extensions up a maximum of five years in total for the maintenance of its current alumni, donor, and business engagement customer relationship management system (Current application STRATUM). The STRATUM application is owned, supplied and supported exclusively by ClearCourse, a company which specialises in software membership and external relationship management. The OU has identified that this is currently the only viable option to deliver major external compliance requirements and meet income generation targets in the areas of industry research and philanthropy, whilst maintaining the current core business that is achievable within the OU's capital and revenue budget and staff capacity. Since the system was installed some years ago, the OU has made substantial investment in STRATUM terms of process, infrastructure, staff skills and capabilities. The suite of software provides a range of capabilities developed specifically for the OU, including a research management system, legacy management system and preference centre. Upgrades have provided a staff and alumni portal which is driven from the data held in the STRATUM database and in, further development of online giving pages and payment system for alumni has also recently taken place. The STRATUM application has also required the OU to make additional substantial investment in terms of integrations into the rest of the OU's technical estate (which is complex and contains a number of bespoke legacy systems), the finance system and a separate data warehouse. The OU has identified that for reasons of technical complexity, compatibility, continuity, the need to minimise disruption to core business and the need to introduce greater resilience for existing systems, that only the products, services and support provided by ClearCourse are capable of meeting the OU's requirement. It is envisaged that the maximum value of the contract will be 500,000 GBP.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-044cf0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009806-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£550,000 £500K-£1M

Notice Dates

Publication Date
26 Mar 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Mar 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
OPEN UNIVERSITY(THE)
Contact Name
Procurement Team
Contact Email
fbs-procurement@open.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
MILTON KEYNES
Postcode
MK7 6AA
Post Town
Milton Keynes
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ12 Milton Keynes
Delivery Location
TLJ12 Milton Keynes

Local Authority
Milton Keynes
Electoral Ward
Monkston
Westminster Constituency
Milton Keynes Central

Supplier Information

Number of Suppliers
1
Supplier Name

CLEARCOURSE MEMBERSHIP SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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