Award

Dedalus- PAS/XPR Services

BUSINESS SERVICES ORGANISATION

This public procurement record has 1 release in its history.

Award

28 Mar 2024 at 14:35

Summary of the contracting process

The Business Services Organisation has awarded a contract for the provision of Dedalus PAS/XPR Services through a limited procurement method without prior publication of a call for competition. The contract, with an active status, was signed on March 28, 2024, with a value of £308,356.95. The services relate to IT services for consulting, software development, internet, and support within the healthcare sector, specifically focused on patient administration systems and safe data management processes.

This procurement process, managed by the Business Services Organisation, represents an opportunity for IT service providers in the healthcare sector. Businesses specializing in IT consulting, software development, and support services tailored for the healthcare industry could leverage their expertise to bid for similar contracts in the future. With a focus on patient safety and data integrity, companies offering bespoke IT solutions for patient administration systems would be well-suited to compete for such tenders.

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Notice Title

Dedalus- PAS/XPR Services

Notice Description

License, Support & Maintenance for XPR/PAS Access to XPR Database that is managed by Dedalus and is directly linked to the Patient Administration system (PAS). With encompass roll out not due to complete until 2025, the new NIDIS service still needs to be able to send demographics and HCN number data to the XPR for those Trusts still using PAS. Without this there is a risk to patient safety and will cause fragmentation of patient records.

Lot Information

Lot 1

License, Support & Maintenance for XPR/PAS Access to XPR Database that is managed by Dedalus and is directly linked to the Patient Administration system (PAS). With encompass roll out not due to complete until 2025, the new NIDIS service still needs to be able to send demographics and HCN number data to the XPR for those Trusts still using PAS. Without this there is a risk to patient safety and will cause fragmentation of patient records. These services have been supplied by Dedalus as part of their Managed Service until now. The services are required until Encompass is live in all 5 Trusts. The prices, volumes and duration of the DAC will be minimised by cancelling the contract as soon as Encompass is live in all 5 Trusts and there is no longer a requirement for the service. The long-standing relationship that BSO has with the current patient administration system (PAS), currently managed by Dedalus, has enabled us to obtain similar pricing to what was previously purchased under the Steria contract. Dedalus has taken into consideration the length of service from the previous 3rd party providers contract when creating a quotation directly for BSO. There will be no requirement for this service once Encompass is live in all of the five Trusts. In terms of duration, is there will be no further need to "keep the lights on" the system beyond encompass go live on all Trusts as NIDIS will no longer need to access XPR when encompass fully live.

Procurement Information

The regional GP OOH clinical information system (Adastra and Odyssey) is the central piece of the GP OOH ICT infrastructure. DXC and via their contractual relationship with Advanced provide a managed service to provision and support these services. The Regional GP Out of Hours (GP OOH) service provides, for urgent conditions, a comprehensive, safe and efficient Out of Hours Service to the Northern Ireland population, who are also entitled to General Medical Services (GMS) services until the patient's own GP surgery is next open." During the covid pandemic the OOH service was expanded to provide an in hours Phone First Service for Trust ED departments directing patients to the most appropriate point of care. The Phone First services have continued post pandemic and will continue for the foreseeable future. This also expanded the service from an out of hours (6:00pm to 8:00am) service to a 24x7x365 service. There are 5 Out of Hours Providers commissioned by the Department of Health Strategic Planning and Performance Group (SPPG) to provide the GP Out of Hours Service to the population of Northern Ireland. These five GP Out of Hours provider organisations in Northern Ireland deal with over 600,000 patient contacts per year. The services are required to provide continued management maintenance and support of the Regional GP Out of Hours Clinical information system and the supporting IT services that enable its operation. Moving to an alternative provider incorporating all of the required managed services provided by DXC is not possible before the expiry of the current contract. Transferring the technical support services, experience, and expertise that DXC provide to another supplier without an appropriate knowledge and skills transfer process would be extremely high risk to the continued operation of the GP Out of Hours service and could not be done safely within the time currently available. We estimate it would take at least six months to safely transfer the support of these services to another provider and this would require both DXC as the current provider and the new provider to be involved jointly in the hand over process. Failure of the OOH service means that patients, by default, will attend the already overburdened Emergency Departments. Outside of Advanced, who currently provide the out of hours software solution to over 95% of UK and ROI service providers there are only two other suppliers across the whole of the UK and Ireland. One is the GP software provider TPP - their software is used by one small OOH provider in England. The TPP solution does not have all the added benefits such as Nurse Triage and integrated decision support. This would not be sustainable in NI as the numbers of GPs available to provide OOH services is diminishing and service is moving to increase the use of nurses and other multidisciplinary teams. The TPP solution does not integrate with the current infrastructure in Northern Ireland for example NIECR nor does it provide the messaging services to GP Practices following a consultation with the Out of Hours service. Considerable development work, requiring additional time and cost, would be required to facilitate development of this functionality.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-044e57
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010330-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£308,356 £100K-£500K

Notice Dates

Publication Date
28 Mar 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Mar 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BUSINESS SERVICES ORGANISATION
Contact Name
Catherine Fegan
Contact Email
cathy.fegan@hscni.net
Contact Phone
+44 2895362561

Buyer Location

Locality
BELFAST
Postcode
BT7 2JD
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

DEDALUS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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