Award

ScotRail Payroll and Finance Services

SCOTRAIL TRAINS LIMITED

This public procurement record has 2 releases in its history.

Award

29 Jan 2025 at 09:56

Award

08 Apr 2024 at 15:42

Summary of the contracting process

ScotRail Trains Limited has awarded a 24-month contract extension to Solvd for the supply of payroll and finance services. This contract falls within the business services category, specifically law, marketing, consulting, recruitment, printing, and security. The procurement process carried out by ScotRail was concluded and the contract status is complete. Located in Glasgow, UK, the contract was awarded on 1st March 2024, following a procurement method without prior publication of a call for competition, due to the specific nature of the existing contract since ScotRail was under the Abellio franchise.

This contract extension provides a stable opportunity for businesses in the business services sector, particularly those specialising in finance and payroll management. Companies offering accounting services, payroll management services, and sales and purchases recording services could benefit from such opportunities. It is particularly suited for SMEs like Solvd, which is already handling the contract, thus demonstrating viability for similar-sized enterprises to engage in future tenders and establish long-term procurement partnerships with large transport entities like ScotRail. This alignment can promote business stability and growth through consistent revenue streams and strengthened business relationships.

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Notice Title

ScotRail Payroll and Finance Services

Notice Description

This involves the variation to an existing contract which was procured whilst ScotRail was under the Abellio franchise ownership. The incumbent supplier (Transport UK t/a Solvd) supplies outsourced business services including finance, payroll and customer experience. A 24 month extension is being awarded to Solvd for the finance and payroll services. ScotRail, having carried out a procurement process, are in the process of implementing a new rostering, time and attendance system which supports the rostering of staff as well as recording daily hours worked and absence and leave management services for all staff. This will ultimately feed into and have an impact on the scope of services provided through this contract. This full implementation will take a period of 12-18 months. The full impact of this change will not be known until the implementation is complete and so to tender these services now will result in duplication of resource and cost as there would require to be an exercise now to develop the services which integrate with our current systems but would require to be carried out again because the services would need to change to integrate with the rostering system. Once the full integration of the rostering system is complete, the scope for these outsourced services can be fully understood, and ScotRail will devise and communicate the future procurement strategy for these services.

Lot Information

Lot 1

This involves the variation to an existing contract which was procured whilst ScotRail was under the Abellio franchise ownership. The incumbent supplier (Transport UK t/a Solvd) supplies outsourced business services including finance, payroll and customer experience. A 24 month extension is being awarded to Solvd for the finance and payroll services. ScotRail, having carried out a procurement process, are in the process of implementing a new rostering, time and attendance system which supports the rostering of staff as well as recording daily hours worked and absence and leave management services for all staff. This will ultimately feed into and have an impact on the scope of services provided through this contract. This full implementation will take a period of 12-18 months. The full impact of this change will not be known until the implementation is complete and so to tender these services now will result in duplication of resource and cost as there would require to be an exercise now to develop the services which integrate with our current systems but would require to be carried out again because the services would need to change to integrate with the rostering system. Once the full integration of the rostering system is complete, the scope for these outsourced services can be fully understood, and ScotRail will devise and communicate the future procurement strategy for these services.

Procurement Information

This involves the variation to an existing contract which was procured whilst ScotRail was under the Abellio franchise ownership. The incumbent supplier (Transport UK t/a Solvd) supplies outsourced business services including finance, payroll and customer experience. A 24 month extension is being awarded to Solvd for the finance and payroll services. ScotRail, having carried out a procurement process, are in the process of implementing a new rostering, time and attendance system which supports the rostering of staff as well as recording daily hours worked and absence and leave management services for all staff. This will ultimately feed into and have an impact on the scope of services provided through this contract. This full implementation will take a period of 12-18 months. The full impact of this change will not be known until the implementation is complete and so to tender these services now will result in duplication of resource and cost as there would require to be an exercise now to develop the services which integrate with our current systems but would require to be carried out again because the services would need to change to integrate with the rostering system. Once the full integration of the rostering system is complete, the scope for these outsourced services can be fully understood, and ScotRail will devise and communicate the future procurement strategy for these services.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-045076
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002919-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79211000 - Accounting services

79211110 - Payroll management services

79211120 - Sales and purchases recording services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Mar 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTRAIL TRAINS LIMITED
Contact Name
Not specified
Contact Email
kathleen.gay@scotrail.co.uk
Contact Phone
+44 3448110141

Buyer Location

Locality
GLASGOW
Postcode
G2 6HQ
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

SOLVD.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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